Perfect location. Great pool and good food.

They were a bit disorganised. Reception sent us to the wrong place to find the kids club and there some activities were cancelled without previous notice. The cleaner didn’t pick up empty water bottles because someone else was supposed to do it and that didn’t happen.

The location is perfect. Close to the sea/surfing site and few minutes walk to the shopping centre. They also made extra gesture for my husband’s birthday which I communicated ahead of time. Gave us personalized greetings on our arrival and some souvenirs. Bottle of wine, greeting card and some balloons on his birthday. We appreciate every gesture especially on assigning our room, it was magnificent. We will definitely come back. Our friends new what they did and so they said they will book H10 Conquistador too🥰 Thank you also to all the staff. From room cleaner to buffet staff, bar staff and resto staff and front desk. Massive thanks to all of you🥰

The variety of food available- particularly appreciated the food which was made while you watched- freshly made crepes, omletes, fish, stir-fry etc. The pool was great, the staff were so friendly and helpful (apart from one or two people at reception), free invite to the special dinner show, free drinks and lunch while we waited to check in, the night time entertainment was great- especially the flamenco music and dance show, I enjoyed the mini fridge and the slippers and house coat- so cozy. Really liked the bathroom and the shower was incredible. Also appreciated the air-conditioning. Cocktails from the bar were delicious. Loved the decor of the reception, lounge and pool area.

Long walk to room(can't help that in such a large), pool hours were a bit restrictive - 9am to 7pm. I would have liked to swim early or later than these times. It seems it is quite difficult to maintain the heat of food at such a large buffet so I tried to stick to the colder or freshly made options. Our room was a bit dusty when we arrived and there were stains on the white linen sofa, my parents room was a bit nicer, though we paid the same for the same type of room. Would have been nice if the cafe opened a bit earlier. Some of the people making the food in the mornings need more training, I asked for a bit of salt in my omelette and the man added nearly a teaspoon of salt.

It is a large hotel but never felt busy or crowded. We had a sea view twin room on the 6th floor. Had a great view and amazing sunsets. Be aware no sun in the morning. The location is perfect with direct access to the seafront promenade and plenty of smart shops, cafes and restaurants around. There are several swimming pools and sun beds. The staff are very friendly, approachable and helpful. There is plenty of choice at breakfast. We were on B&B basis so only ate dinner on the first night which was good. Be aware you need to book. Evening entertainment was great and finished by 11.

Nothing

Amazing hotel, luxury feel as you first walk in and greeted by friendly staff who were always happy to help. The location was spot on, so close to all the nice restaurants and shops, a couple of beaches close by and within walking distance to everything you would need. The pools were amazing and always free sun beds. Food was always excellent with lots of choice, different options everyday to keep you interested. We opted for all inclusive which was definitely worth it as the bar was open all day for drinks and ice cream. Entertainment in the evening was always really good, we were lucky to be there on a special holiday so got some good shows and firework displays.

All breakfast, lunch, dinner buffets are excellent and have a very good selection to choose from. Balcony view and size was amazing. Free lunch upon arrival was very much appreciated.

Check in at reception is far too slow. A staff member was a bit rude asking us to wait and be patient. Insufficient notice of Gala buffet dinner on New Year's Eve. Found out on 26th Dec, arrival at the hotel on 28th and had a dinner already booked elsewhere that could not be cancelled.

The hotel overall was very clean. We stayed half board and the food in the buffet restaurant was very good quality and the food changed a lot everyday. The swimming pools were very beautiful and the entertainment was very good too. The entertainers, restaurant and reception staff were very friendly and very helpful. Also the hotel is very close to everything, we didnt need to travel very far to anywhere outside of the hotel.

The cleaning staff would enter the room while we were in there and not ask if anyone was in the room before asking. One morning in the bathroom there was a cockroach running along the floor.

I booked this hotel very last minute as I was staying at an apartment in Costa del Silencio and there was an incident there that scared me to the point I felt unsafe. I was travelling alone at this point. There were only 2 hotels available to book that night and I'm so delighted I booked here! From the start the staff made me feel so welcome and at ease. It was after 9pm when I checked in and the restaurant was closed. I took a walk around the hotel and when I got back to the room there was a bag left there for me with food in it. I thought this was so lovely of them, and so thoughtful ☺️ the food in the buffet is the best buffet style food I've ever experienced in a hotel! They really go above and beyond for their clients! Spa facilities are amazing, I had a lovely relaxing massage by the gentleman there, and got my hair coloured cut and blow dry in their hair salon to help me relax and unwind after the incident. The lady there is absolutely amazing at doing hair, and such a lovely woman! My mother joined me on day 2 and we had such a lovely relaxing few days here. I highly recommend staying here! I travel a lot, and I am extremely impressed by this hotel and how well they look after their clients, and how friendly everyone is. Thanks so much for having us, you really made me feel safe and at ease, and felt truly grateful for your hospitality 😊❤️

Nothing.. I loved every moment of staying here!

The stuff is amazing, everything is very clean, and they on your service as soon as you need them. The location itself is superb as it’s close to shops, restaurants and party places however it’s far enough to not hear anything from them. I think it’s a perfect fit for all age, the adult only area is a nice touch.

The sun-beds are bit close to each other, which doesn’t necessarily gives you enough privacy. They renewing some levels of the hotel, however they try to be very silent and it’s hardly noticeable.

Adult infinity pool was very good