Location was great, rooms were big, comfy beds and good showers.

Breakfast we had to pay for even though it was included in my booking and was poor quality. The rooms were not well insulated and you could hear everything from other parts of the hotel. No English channels on the TV even though they state they have them.

Location was fabulous - in the old town, taxis, busses in the square. Walking distance to everything and literally dozens of restaurants within 10 minutes. Shopping galore round the corner. Wasn’t sure about the fact that there are no reception staff and self checkin was done by separate keypad codes to front door and room but it was good. There was an issue with the lift but it was dealt with really promptly.

Would have preferred a room on the plaza rather than in the “patio” but so little time is spent in the room it hardly mattered. Location, location, location and value for money!

Personnel is very pleasant and helpful. Location is very good

Nothing, everything was fine. Kind of expensive compared to other occasion I have stayed with them, but it's understandable as is was Holy Week, and the price increase was expected by me

I always choose a city hotel close to a car park when I’m travelling and Hotel Duquesa fitted the bill perfectly – less than a minute to drag my case from the car park under Plaza de la Concordia. I wasn’t very happy that the hotel was not staffed and that entry into the hotel and the room was via keypad codes but it worked very well; and (September 2021) it was a really good deal. The hotel is located in the bustling Plaza del Duque. There is a superb café/restaurant right next door and is less than less than 100 metres from the main shopping area on Calle O’Donnell. It is north of the city’s must-see tourist sites – Cathedral, Real Alcázar, Plaza de España etc. but any walk around Sevilla should take in its many plazas en route to these attractions so I found the location very acceptable. One thing about Seville though is that, no matter how well you think you remember where your hotel is, you will always get lost. This is my third visit to the city so take my word for it. One more thing……. I must remember to make a note to check the car park tariffs carefully next time I am in Seville. My stay from early evening on Sunday to midday on Tuesday cost 64€.

Great location and even though it was a main road and taxi rank it was nice and quiet. Room was very clean and the air conditioning was excellent. Bed was comfortable too. Loved the keypad entry system.

Shower head wasn't secured properly (Shower spray was excellent though) Needs a sunscreen over the main entrance keypad as I couldn't see the numbers.

Excellent value for money, right in the centre of the city and with big, clean rooms with air conditioning and comfortable bed. Cannot recommend enough and will definitely stay again if returning to Seville. No staff on site but we were sent codes to enter the building and room. Very easy process

nothing

Very nice hotel with extremely clean and comfortable rooms. The housekeeping personnel is top-notch and goes the extra mile. It's located at an excellent location. A/C works very well and its very powerful which is a must when in Seville during the summer months. I will definitely come back. Highly recommended!

Fully automated "interaction" but only M-Sa. If you need something or otherwise contact the front desk on a Sunday you are on your own. Other than this, the hotel will not disappoint and you will have a great time.

clean, comfortable, excellent location.

difficult to get hold of staff, a number would be helpful to call. phone in room did not work, no one at reception.

Location, the staff let us to leave the bags till check in.

The bathroom old the drain from shower was a bit blocked.

was very happy with the cleanliness and the location

I requested a key for the safe which I didn’t receive.