The size of the room in general and the massive bathroom were good. The pool was amazing, which made cooling off during the heat of the day enjoyable. The view of the ocean was beautiful. The breakfast was good too with plenty variety.

This is me being a little particular, however I found a shortage of power outlets in the room. There wasn’t any free power outlets next to bed to plug in personal devices to charge. Maybe asking for an extension board would help others. The large wardrobe didn’t have enough shelving space to allow to unpack all the bags fully, so we had to shuffle clothes for us and the baby every night to be ready for the next days activities. As enjoyable as the food was, the heat and humidity made enjoying the meals a little uncomfortable as the dining area is all outdoors. Did my best to find a table under the ceiling fans but still managed to sweat through my meals at no fault of the resort.

Everything about this place was exceptional. The staff were very nice and welcoming. Great pool, right in front of the beach. The breakfast was by far my best buffet experience, offering both variety and delicious food. I didn't really need to go out much because this place has it all!

There were many families with children staying in this resort. I'm still happy I got to stay there, but some solo travelers may not like this. It would be great if they would have some live music in the restaurants they have there.

We absolutely loved the secluded, quiet hotel. The pool and beach are spotless - we did not want to leave. What most exceeded our expectation was the hotel restaurant White. Breakfast, lunch and dinner were so delicious with generous portions! Hotel communication was also excellent and they accommodated our very late arrival after our flights were severely delayed.

Nothing comes to mind!

Location is directly on the ocean, beautiful surroundings and the building/grounds are incredibly beautiful. All the staff are very present and attentive. All of them very kind, smiling and nothing is ever too much trouble. Really enjoyed their service and made my stay very pleasant. The breakfast buffet is amazing and has a variety of options, which change daily. The dosa was a firm favourite. The croissants were made fresh and definitely the best ones I’ve had in Sri Lanka, that’s spanning over 5 years of living here and searching for the perfect croissant. I really enjoyed the Spa treatments and Sadu is an incredible masseuse. I will definitely be back again for more treatments. I would highly recommend staying at this hotel and it’s an incredible place to relax, unwind and enjoy the surroundings.

Amazing colonial property in the seafront. Lovely swimming pool area with beach right in front. Staff is super friendly and the overall facilities are well managed. We also found the food lovely and the rooms very spacious. Gym is small but has all that is needed for a quick vacation workout.

Nothing major to report but 2 points to improve: - room insulation needs upgrading. The rooms struggle with humidity and the AC cannot cope even at full blast. Woke up at night with body damp from humidity and room walls wet. - tuk tuks outside the hotel have some sort of partnership with the hotel and charge 3x normal rates. This is not great, don't scam your guests for 5 dollars! These 2 points don't detract from the great stay that we had. We will be back for sure.

One of the nicest hotels I've ever stayed in. I splashed out (pun intended) on the Beach Splash room, which came with its own in-room pool — a real luxury (I was worried the September weather might limit my beach/pool time so booked this option just in case, but as it happened, the weather was great). The 50m outdoor pool was beautiful, as were the gardens around the hotel and the quiet sandy beach, where you can take a stroll or watch the local stilt fishermen. The staff were excellent too, providing exceptional and warm customer service. The food and drink and the spa were great too.

Nothing.

Amazing resort with everything you might need during your holiday. The rooms were very spacious, with a comfortable king bed and great bathroom facilities. The location is 10/10 - with a large warm pool in the resort and direct access onto a safe beach so you can easily enjoy both.There are heaps of nearby towns with great beaches and funky restaurants/cafes, and the resort has a tuk tuk station right outside, so you never have to wait more than 5 sec for transport. The buffet breakfast was delicious and they have 3 restaurants on offer (we only tried one of them and it was terrific).

The pool table was a little rusty but we made do :)

fortress is a beautiful beach side property with a phenomenal stretch of sand outside the resort. though there are some big waves during high tide but sea is not bad and you can easily enjoy a good swim during low tide while trying your hand at surfing during high tide.

nothing in particular but one thing I would like to state which was brought out by my daughter with the resort management. there is an extensive use of plastic bottles throughout the resort. while we understand that it is necessary to cater to demand but more sustainable alternatives like dispensers could be used to reduce the plastic consumption. further the food menu at the restaurant needs a bit more vegetarian options.

Fantastic property - 10 /10 would stay again. We found out upon reaching that the hotel is part of SLH - Small Luxury Hotels group. It was a pleasant surprise to find out that with the Ocean Loft Suite we got a private butler service dedicated to us for our stay. Our butler, Thejani, went out of her way to ensure we had a comfortable stay. Loved the food, the facilities, the pool and the rooms. The service all throughout by the housekeeping staff, and restaurant staff was outstanding. We stayed with our boy and he enjoyed the pool and the in suite plunge pool too. Thanks Fortress team for the awesome experience!!!

NA

It was an oasis of luxury!

It was a bit far from other cities to explore, eg Kandy