The negative reviews really do not do this hotel justice, i expect its changed management quite a few times as my experience was nowhere near what some people make out, throughout my stay i was constantly surprised at how nice it was. The rooms were spacious and very clean, found the bed very comfortable and they had a good number of pillows to pick from, would expect this level of quality from a hotel double the price of what i paid, especially since i always felt very welcomed by the staff, they were friendly and spoke good english. They also had free tea, coffee, biscuits and a microwave for use in the lobby which was useful throughout my trip here. It is also around a 10 minute walk to and from the station which was very useful, with there being constant buses and trams close by if you wish to catch those instead, good location for getting to the museums as well, it is in a very safe area and also was extremely quiet at night so i never felt uncomfortable coming and going from the hotel late at night.

The breakfast was just okay, quite a small variety but for the price I can't really complain, found the cereal was consistently nicer than the hot food but more personal preference than down to quality as sometimes the hot food was lukewarm, the TV in my room also only had 12 working channels, dont know if this was an issue with just my room but most of them were in swedish and the english channels would not connect nor could i cast anything from my phone. Room was a tiny bit cold during the night but it fit my preferred sleeping temperature so not much of an issue just slightly uncomfortable during the evenings

Beautiful room, clean and no smoking allowed! Breakfast was a sandwich and cereal spread with a large variety of drinks, staff were very nice and allowed me to leave my bags there until checkin time as I arrived early. The room had a TV, very comfy chair and more than enough space to put my luggage. Coffee and tea available 24/7 was a bonus

It would have been helpful to know that the key was needed to unlock the lift floor to the hotel rooms after 10pm but it was easy to figure out. Abit worried about how secure the place is as all they needed was my name to check in but norrköping is generally safe with not many tourists.

We liked everything in the hotel. We booked a family room and a single room. We got these two rooms next to each other. Both rooms matched our expectation from the photos. The rooms were spacious for us. Beds were comfy. Bathrooms were well functional. The tempurature and volume of the shower was great. The staff were very friendly. The hotel is in a quiet neighborhood in the city center. It is right beside strömmparken. So we could walk along the water watching ducks, pigeons, etc. and then reach major attactions like Museum of Work, City Museum and Visualization Centre with 10-15 mins.

The reception closed early in the evening during our stay, perhaps because it was easter holiday. So we need to make sure that we get help from the staff early during the days. There was no housekeeping, perhaps because of the holiday. We had to clear the trashbins ourselves. But we got refills like extra towels and toilet papers after asking the staff.

The building is 95 years old and hotel located at a separate floor in living apartment house. Old fashioned design of rooms, but freshly repaired shower and WC, friendly staff, fair breakfast, free tee and coffee at the floor makes this hotel good deal to stay for a night!

They had a variety of breakfast. For someone in a new city with little to no understanding of the language and the food, they made life easy with the variety they provided. I loved it.

Everything was amazing. The staff was helpful, they helped store my luggage after checkout and called a taxi for me later and then the staff wrote a list of places that I could find helpful as a student in a new city.

Where it was. Available parking nearby. A pub across the road. Very pleasant staff. Very good breakfast. Very good value for money. Comfortable bed. Coffee available in the corridor. Nice Christmas decorations. 🎄

Nothing

EXCELLENT in EVERY CATEGORY!!!…Excellent location, room, quality, cleanliness, staff, view, and breakfast!!!

I loved everything!

Great and lovely staff. Wonderful location.

Location

Condition of the room. It was not well furnished. There was no closet for the clothes. Toilet is very narrow.

At booking.com you could read reception is open until 23.30, that not true. Reception is closed at 22.00