Great location just beside ski area, possibility to rent ski in hotel’s basement (also cross-skiing), great free parking, amazing athmosphere in lobby and restaurant, spacy room, great bed.

The hotel did not succeed to print invoice neither receipt for received payment when checking out. They promised to send this on e-mail later that day, but they did not send us the invoice before two days after, when we sent a reminder.

if you are learning to ski and what the convenience of a resort that has ski hire on site and ski out / in facilities this hotel is amazing , the staff are very professional and helpful , breakfast and evening meals give great options easy to move between resorts on the lifts

Great for skiing, good breakfast

Evening dinners at the restaurants were terrible

the bed was very comfortable, lovely views from bedroom window and able to ski straight out if the hotel.

Heating in room not good and couldn’t get it adjusted. if you like tea take your own tea bags as they ran out 2 days there. there are not 13 restaurants as advertised- only 2 in restaurant (a la carts) , a pizza/burger one nearby( very good with lovely atmosphere) and Jacks Shack on the slopes. the cafe was hardly ever open and I think the others were at the sister Hotel which is 1km away.

location and staff

during visit most ofrestaurants closed. Especially that your restaurant at Ski stop was closed make me feel angry

location , skiing , rooms facilities

the security guards treating in house guests like day trippers and concert goers was totally unacceptable

Nice lobby and nice room with great beds. Lovely Christmas decoration outdoors.

The TB Grill was over priced and the food was like a school canteen, however the furniture were nice and cool.

The location was good. A big hotel with lots of facilities.

Had to pay 100kr for an early breakfast. Which I don't understand why, breakfast was included. The guests in the room above were very noisy. This combined with the very soft bed caused a bad night's sleep.

We were initially given a smaller room with 2 single beds and with worse view than the one we had booked and we were told that we were given "a free upgrade" (when it was actually a downgrade!). After we complained we were eventually given back the original rooms we had booked which were satisfactory. However the girl at the reservations was lacking basic courtesy skills. We stayed 4 days and also for the new year eve dinner/celebration at Vinterträdgården. The food quality (and quantity) was subpar for the price (2400sek/person). I guess this was probably due to the hotel owners/managers having invited half of the attendees for free (as friends/personal contacts), as it was revealed by the main singer at the event, and we had to pay for all the free-riders, resulting in a dinner that was not at all worth the price. The band left at 23.15 and we were left with prerecorded music for the rest of the night and the change of the year. Simply ridiculous!! If the managers do not stop using the hotel to cater their friends and start putting more emphasis on their paying customers, we will not visit Högis again. As a sidenote, the hotel is advertised as having a spa, but there is no pool.