I was upgraded to a deluxe room, and the room was truly nice, with a large bed and a sofa for reading and a free standing bathtub, a shower and a separate toilet. (see photos)

The restaurant is small and super quaint, and serves top notch food, but the prices are totally crazy - which unfortunately is a general feature of switzerland. i was alone and ate a four meal course (aperitivo, soup, primo, mains and desert - with three 10cl glasses of red, some water and an espresso), and was charged the equivalent of US$182.40. If you do that as a family of 4 (which we normally are), you'd clock in at well over US$625 just for food and drinks (and no alcohol for the kids).

This was such a beautiful surprise. Haven’t enjoyed staying at a hotel in a loooong time. The ladies who run the place are super warm and welcoming. They host all guests for an Apero in the evening (maybe was a Xmas thing, but I loved it a lot) the room is spacious, clean, warm, nicely furnished, has coffee and tea facilities and a minibar. Comfy bed and a couch to lounge on. The dinner at the hotel was spectacular. Very meticulously curated 3 course dinner and the lady chef put all her love and creativity into the dishes. One massive plus: they arranged a welcome corner for my dog with a bed and two bowls.

Nothing. All wonderful

We stayed at Boutique Hotel Schlussel for one night on our way to Italy. Conny gave us a very warm welcome and was a fabulous host throughout our stay. She kindly upgraded our room from which we had a lovely view of the lake (including from the bath!).The room was very comfortable. We had a first class dining experience - Gosia is an excellent chef! Breakfast was fabulous too with a lot to choose from and very fresh produce. It was a fabulous start to our trip thanks to the lovely hosts.

It was quite expensive for a one night stay with dinner but it really was very good.

The staff was very attentive. The location was perfect, away from noise and traffic. Very good food selection for breakfast and dinner. Generally very high standards with the exception of rooms

A bit of a disappointment with the room. Very low ceiling and the bathroom sink right in the room. The shower (very small) did not have almost any privacy. Practically we needed to undress and dress in the room.The toilet (very small again) did not have ventilation. No air condition, needed to have fan running all the time during

the hotel has a lovely welcoming atmosphere from the moment you step foot inside. our room was large and comfortable. the restaurant cosy and intimate. there are so many little touches to make it look beautiful. The dinner was absolutely delicious, more of a fine restaurant than a restaurant in a small hotel. All the staff speak English and were friendly and helpful. I will be recommending this hotel to friends and family. now it’s a few days later and I have since stayed in two other hotel, I can say that this hotel has been the best value for money by far.

The accommodation was very charming, reminiscent of a swiss chalet. Breakfast was delightful. Staff was extremely attentive and kind. We are thankful for the upgrade offered without request. Location is exceptional, close enough to enjoy the city and far enough to experience the lake and country side. Readily accessible to main road.

Super beautiful hotel, the location is amazing (the views!!), the rooms are lovely and spacious and the restaurant (4 course dinner WAUW and also breakfast) is delicious! All staff was super friendly and helpful with our baby. We had the best time!

Lovely old hotel which has been tastefully renovated. Comfortable room and very good service. Staff very helpful. Good food.

No a la carte menu for dinner and no choice when it comes to dinner. Repeat menu every night. Expensive presenter drinks.

EVERYTHING!!!!! Conny and Gosha are amazing!!!!! It was absolutely brilliant in every way! The welcome, the food, the hospitality.....absolutely 10/10 for everything! We will certainly go back! The hotel is beautiful, the location, the rooms, it really is a little gem! My only concern is that they couldn't possibly keep this up......its wonderful!

Having to leave!

Excellent friendly staff and very well run property. Beautiful room. Breakfast lovely.

Views of the lake a bit limited.