The front office staff were very friendly. Information shared very clear and their language proficiency ezcellent. Staff at restaurant also very friendly and provided good recommendations on menu selection...

Appreciate if they have good signage at weggis where to go. or instruxtions on their site which stop to drop off when.coming.by train and bus. Had a tough time at the train station and had to ask public for help

I loved everything. The view was exceptional, like on a postcard, the breakfast was fantastic. The location was spot on. There is parking right next to the hotel. Do yourself a favour and have dinner at the restaurant. Watch the swans and the boats passing by.. This is truly a unique and beautiful setting. Watch the full moon rising over the mountain. 200m away from the boat docking for passenger boats. We stayed for 3 nights and booked for an additional 2 nights. That says it all doesnt it?

The pillows, and only one towel for 2 people for 3 nights

Perfectly situated on the lake with stunning views all round. lovely infinity pool to view surroundings and direct access to lake. Easy access for travel, train to luzern and then ferry across lake very nice. Well proportioned rooms, no air con but get good breezes end of day, large opening windows and balconies. buffet breakfast exceptional for a three star rated hotel.

NO tea or coffee facilities in room but had a fridge, supermarkets not far away

I fell in love with this hotel. Right on the lake, with lively terrace for breakfast, drinks/tea, dinner. By great good fortune, I had a corner room with a huge terrace. Truly, I did not want to leave. Clean, spacious, comfortable, great shower/tub! And views, views, views!!! Please read in the "negative " section where I refute some others' negative reviews. I'm already planning my next trip!!!

Not a problem for me, as it was lovely, war m-but-not-hot weather, but I don't think there is air-conditioning. I also think price varies based on time of week/year. Midweek in June in Switzerland, it was a more than fair price!!This is an older hotel...but we'll kept. Others have commented on it being run down or lacking services. I totally disagree with that.. The room and public areas were not high style, but attractive, clean, comfortable. . if you are looking for "posh", chain-style, go someplace else!! You'll leave a room open for my return!!!

We liked the wonderful location of the hotel, the big terrace, our two balconies, one facing the lake and mountains, the other facing more lake and the small sailboat harbor. We also loved the great breakfast buffet and most of all the friendly wait staff. We plan to return for sure. Again for a three and a half star hotel, this was the best.

Maybe a little updating of the room.

The location was good for boat trips, restaurants and there was some live music in the town, one evening. The hotel was nice with good facilities and a lovely view over the lake. We had a beautiful spot next to the water for our evening meal, our waiter was very attentive.

Although we had booked a smaller room, we were disappointed to see the wall had paint scuffs where there were areas of blue paint missing. Also, there was no headboard, you can see where there used to be one. The room was in the attic and was very warm at night.

the minute we arrived and walked into the room, it was amazing, the view incredible over the water and the pool, smaller than we thought -w as perfect anyway as right on the edge and we spent most of the time in the lake. Lovely hotel and setting.

aircon would have been nice or a fan. plastic water bottles for by the pool

The room I had was on the third floor with a balcony that provided a beautiful view of both the lake and mountains. Location is excellent and just a short walk away from the ferry terminal connecting to Luzern, as well as the cable car to the Rigi Kaltbad. The continental breakfast provided a good food selection in a dining room with excellent views to the lake and mountain.

Amazing room with both side of the room overlooking the lake and the mountains. Huge terrace with comfortable chairs and table. Very lovely staff, good breakfast with lots of options. We had a Turkish speaking stuff who helped us with breakfast and our car parking.

There were no shades at the bathroom overlooking the terrace so it was a little not private lets say. The room could be a little bit more warm.

Location - fantastic views. Comfortable rooms.

Breakfast - poor quality cooked food. Toaster didn't work and not replaced despite being reported. Some food ran out and not replaced. Staff friendly but not very efficient.