We had a wonderful stay at the Masson Hotel and thoroughly enjoyed our time there. The place is truly charming, with a delightful vintage ambiance that makes it a perfect spot for a family getaway. The staff was incredibly helpful and supportive throughout our visit. Our room, number 21, was spacious and offered a stunning view of the lake. The beds were comfortable, ensuring a restful night's sleep. The breakfast was really good and tasty, featuring a small but delightful buffet with both sweet and savory options. We particularly loved the porridge with raspberries. You will get there a good coffee as well :) Reaching Montreux was quite convenient, with a bus stop just a 10-minute walk away. The hotel also provided us with a complimentary discount card, which included free public transport and additional discounts on entry tickets, trains, boat cruises, and more. We’re already looking forward to returning one day!

Hotel is as advertised, historic and outside of Montreux proper. It is easily accessed from train stop they specify, but also an uphill climb and challenging when dragging luggage. Despite this, the location is beautiful; we had an amazing view of the lake from our very comfortable balcony. Room was very clean and spacious. We regretted that we were there for only one night. Beds very comfortable and bedding crisp! Staff very friendly and helpful. Breakfast generous and dinner was excellent. Highly recommend.

No complaints. If the expectation is for new furniture and furnishings, this is not the place for you. It is a historic hotel and lovely.

We got there early and the owner lady was so nice and welcoming. She gave us a good tour of the hotel and our room. They gave us a pass which gives us free access to the castle nearby and a few other things. I think it also gives free transportation. The breakfast provided was great. I will go back to this hotel again. We have to pay for the dinner and it's like 60 CHF something for a 4-course meal for one person. We ordered the dish of the day which cost like 29 CHF. The view from the room was also great. There was no fan or AC in the room which I got but we opened the window and kept it open for the whole night and the cold breeze from outside was the only thing we needed.

The wifi service was very poor.

Excellent location, surrounded by quiet and cute neighbourhood, and has fantastic view of the snowy mountains and lake, every morning the first thing I did was to go to the balcony and took pictures. It was extremely easy and quick to reach by bus 201 from Montreux centre; Staff were extremely helpful and welcoming, learnt me tips and we had funny conversations, I felt at home. It’s a family business and you could tell staff work like a lovely big family; Breakfast was very cute and many choices, loved the bakery, hams, eggs, yogurt, melons, milk etc. I believed the owner of the hotel was serving guests during breakfast every morning, by asking my room number he knew how many people were coming with me for breakfast (so that he could suggest a table), such an impressive detail which makes you feel this is a super nice place to stay; Interior design and decoration was fabulous, it felt like a mini Downton Abbey. Although it is now almost two hundred years old, it is just so elegant and cozy. They have menus from 1900s displaying on the wall, many old but beautiful drawings of the hotel in 1800s & 1900s. You would feel you are witnessing and becoming part of a history. One hundred years ago, there was a woman who travelled to Montreux by ship from the other side of the continent by herself, she wrote a diary which inspired me one hundred years later, it is very mind-blowing to think the hotel might have seen us both now:) I chose the hotel for this reason, and very pleasantly I enjoyed very much the stay!

The only thing I would like to mention here is the thin wall, probably because the hotel is such a historical site so this is understandable. On the second and third night I could hear very clearly the man snoring in the room next to mine, which was a bit weird. Luckily he became quiet after some time. Also the sound of guests walking around was obvious, but everything went quiet during the evening (I would say at least from 10pm to 7am next day) so not a problem for me. As the overall experience was too nice, especially from the nice staff and view of snowy mountain, and considering its rich history, I still gave it a 10/10.

The room was spacious and the breakfast was nice. The staff were very friendly and helpful, and the front lawn has a beautiful view overlooking Lake Geneva. We didn't eat dinner there, but we had wine in the bar one night, and it was a relaxing and lovely environment.

The towels and washcloths were threadbare and even unraveling. Our room had no place to hang things - there was a locked wardrobe and I asked for the key, but did not receive one. We paid extra for a lake view, which technically we had, but our room was on the first floor and it was a bit difficult to see the lake.

We had a wonderful stay at the hotel, enjoying the pleasant accommodations and the breathtaking view of Lake Geneva from Room 32, even though it didn't have a balcony. The staff was exceptional, demonstrating a high level of professionalism and attentiveness. Additionally, they provided a public transport ticket during our stay, making it even more convenient to explore the area. Highly recommended!

If you happen to have an oversized bag, it might be more convenient to consider taking a taxi, as the hotel is located uphill. The breakfast provided was satisfactory, and I haven't tried any other meals, as they appeared to be a bit on the higher-priced side.

We loved the hotel, its position and charm. The garden was beautiful and the interior was classy with relaxing music, fresh flowers and a quiet elegance. The room was well equipped with a wonderful view. Check in/ check out was smooth and we had a warm welcome. We thought the continental breakfast was good quality with reasonable choice and a good ambience. The small town and lakeside setting is stunning. There are easy access routes to Montreux, including regular buses and the promenade walk is wonderful.

It's an old hotel, there was no air conditioning, however the sheets were light and we slept well with the balcony door ajar to let some air in. The evening (set) meal was served attentively and again in a lovely setting however we thought it was over priced and without options as far as we were aware.

The hotel is in a tastefully modernised historical building which has retained many of its original features. I had booked a single room but was given a double with a terrace and direct access to the garden. The staff were unfailingly pleasant and helpful. The owners were much in evidence. The room was large and comfortable. The bathroom was also large with a spacious shower. There was a very good selection of items at breakfast. WiFi was very good.

Nothing about the hotel itself. If you are travelling by public transport, be aware that there is a 5-10 minute walk up a steep hill. If arriving with luggage it might be advisable to take a taxi from the station in Montreux.

Wonderful garden with sunbeds overlooking Lake Geneva and the amazing Chillon Castle Historic ambience Large room Free and frequent buses into town centre so no problem being a little away from centre

Some fittings in need of attention, as inevitably happens with old hotels Expensive, although this is understandable during the Montreaux Jazz Festival

A great hotel with around 200 years history. Very well maintained with very clean facilities. It is in great location with view of lake and mountain which makes it ideal for couple or family vacation. We really enjoyed staying in this hotel and my boys asked to extend our stay. Our next stay will be definitely more than a week.

Everything was lovely. In fact nothing to dislike.