The hotel was conveniently situated in Zhongshan, surrounded by a vibrant array of restaurants and bustling shopping centers, making it an ideal location for exploring the area. It took us just a quick five-minute walk to reach the nearest MRT station, allowing for easy access to the rest of the city. We purchased Easy Cards, which made biking around town a breeze as we discovered various neighborhoods and attractions at our own pace. The room we stayed in was impressively spacious and impeccably clean, creating a welcoming atmosphere after our daily adventures. We particularly appreciated the generous size of the bed, with its plush, comfortable pillows that ensured a restful night's sleep. The decorations added a charming touch, enhancing the overall aesthetic of the room. One of the standout features of the hotel was the luxurious sauna experience on the 20th floor. This serene space offered breathtaking views of the city skyline, creating a perfect backdrop as we unwound. The saunas included both steam and dry options, complemented by invigorating hot and cold baths. After our challenging hikes in Alishan, this was the ultimate indulgence—what more could one ask for than these wonderful facilities to soothe the body and mind?

The bath and sauna facilities on the 20th floor

The location was convenient to the places I wanted to visit. The check-in and check-out process was done efficiently. The wait staff was very pleasant, professional and helpful. The room was as shown. it was comfortable, clean and most things were easy to find. I didn’t have breakfast, but I had dinner sent to my room on the last night. The meal was good and worth the price. It’s a beautiful hotel and I especially liked the hallways.

Contacting the front desk was a task. Communicating with room service and house keeping were challenging because most of the staff didn’t speak or understand much English. Therefore, this is something to consider if you plan to stay here.

spacious room with a small balcony, location near zhongshan station and lots of restaurants nearby. Breakfast is good too, with many variety. Staff is also super polity always greet and bow

The breakfast restaurant doesn't allow flipflops while crocs and similar open-toe slippers are allowed, I don't understand why. Also if crowd is expected, they restrict breakfast to pre-selected 1 hour slot only

The room was fantastic! The views were good and everything about the hotel was great. It was especially nice to be treated like we were important when being dropped off at the hotel, and upon entering/leaving there.

Our room happened to be on the floor beneath the gym, directly below it. As such, there was a bit of noise from that which for the most part wasn't unbearable, but also a bit disappointing.

Okura situates at excellent site with convenience to shopping, eating or going to other areas. All staff there are nice and very helpful. Room is spacious, clean and very comfortable.

I need to pay 3 times when using debit card. The first is used 3 days before check in, second is on the day of check in with deposit and the 3rd to pay at check out time. Though the refund of 1st and 2nd payments are quick on the same day after check out, I think to authorize 3 payments should not be necessary.

The location is ideal, only 5 mins walk from the Zhongshan station. Lots of dining and shopping options nearby. Great hotel facilities and services. Though the price is on the high side, it is kind of worth it.

The room rate is bit high but maybe it was because my stay was during the Easter holiday.

Room was very comfortable and slept well. Liked the room configuration and comfortable settings.

Restauant food quality not too good. Breakfast or dinner at the buffet were a bit disappointing.

this is my 3rd time staying in Okura Prestige. all the staff are professional friendly and helpful. the room is big clean and each time I go back to my room at the end of the day, it is super clean and it smells so good. thank you to the staff who greeted us each time we went down or came back from a long tour around Taipei. I feel like I am at home. my husband snored every night and this showed how well he slept🤣

nothing!

the size of the hotel is what I preferred

A few minutes after I went in my room, the doorbell rang, a team of two staff members asked me if they could spray the room. I have never had such a ridiculous event ever happen to me when I stayed in a hotel. should the hotel do that when the guests are away?

Fantastic staff, great welcome culture; service. Big room, nice spa facilities. Location of the hotel, near shops, metro and restaurants.

The deco might be a bit outdated - but I guess that is a matter of taste.