We stayed here one night after a multi-day safari because we needed to catch a bus to Dar Es Salaam the next morning. The hotel is conveniently located next to the main bus station. The room was nice and modern with a big comfortable double bed, the bathroom was OK. The breakfast was pretty good.

The room was a little chilly - the windows let air leak in and had some cold condensation on them all the time. Being in the city center and next to the bus station, it was also a little noisy, but we expected that.

Cleanliness of the facility

Noise from the bus stage and mosque

I have stayed at the New Hotel Aquiline twice and enjoyed staying there. The self-contained rooms were comfortable with hot water and I was lucky to have a little fridge as well. There is a telephone in the room which made it very easy to contact the staff at any time. The food in the restaurant is nice and the buffet breakfasts are good. The manager and staff of the hotel are friendly and helpful. They were kind enough to let me leave a big bag at the hotel while I went away on a safari for a few days. The wi fi worked well. The location of the hotel is very convenient, within a very short walking distance of the bus station and central market and I felt safe in this area. I am happy to recommend this hotel. Note: The pharmacy next door was the by far the cheapest for malaria tablets (probably for other things as well)!

Nothing I can think of.

Breakfasts were very good and service was always friendly. The hotel is an amazing value and quite safe, clean and friendly for Americans. The neighborhood was fascinating, full of street markets and local people using all kinds of transit. Outside the hotel, many people spoke only Swahili, but we always felt safe. Lots of school children would wave and say "hello" to show that they were learning some English at school.

We're from a rural area, and at times found the constant hustle and bustle around the hotel a bit too noisy.

Staff is friendly and facilities are clean. The Restraunt is mediocre but well priced.

The hotel is located just across from a large bus station and in the middle of a large market area of town. This is a convenience as you can find anything you need in walking distance. But it also means there is a lot of noise. Things do get quieter at night which is good.

Loved the location and staff were just lovely. Breakfast was delicious and the restaurant is a great place to sit on the terrace, have a beer, and watch the buzz of activity below. Room was very clean and comfortable. Enjoyed dinner at Kahn’s bbq right nearby.

Air conditioner did not work so it was a bit uncomfortable sleeping but I just opened the window. Mini fridge did not work but I didn’t really need it.

My room was very clean and had a view on the mount Meru. The room was spacious with big bed and little table to drink coffee. Good WiFi which is not that common for Arusha.

Yes the area is very loud but if you stay for 1 night it's okay. The machine for payment is old it accept only physical card you can't pay with apple pay.

The room was clean and comfortable. Staff were friendly and helpful. The food at the restaurant was lovely, but it took a while to come. The hotel will arrange massages and other treatments upon request. The area is busy, full of hustle and bustle but it’s an ideal location to be picked up for a tour.

The food took a while to come, the lift was a bit slow at first.

Honest staff. When I checked out I forgot some money in the room, and when I called the front desk the manager was very helpful in finding the envelope and storing it safely for me until I could pick it up a few days later. The restaurant has a good breakfast spread and the dinners are also fine. If I need to return to Arusha this is where I’ll stay.

Sometimes the wifi is spotty.

Everyday good cleaning, exeptionally friendly staff

African style breakfast, but OK. Location close to the bus terminal and market makes it noisy. Something is missing, something is not working in the room , really no problem at all.