What we really liked: excellent beach, variety of breakfast and food restaurants - bars, customer service, modern spacious room, place for family and for adults, sport activities,….

2 bedroom apartman- access to open balcony doors - hidden behind partition interior wall - very difficult to reach

set on the most amazing beach. phenomenal staff and service. fantastic pools. lots of activities for kids. great food.

nothing - it was perfection!

Very big room, clean and well maintained. Our room had great coffee machine and all accessories needed (like shaving kit and even mouth wash) The gardening is amazing, pools around and kids activities are superb. Including an amazing infinity pool The staff was super helpful and friendly, everything we needed we got in minutes.

The compound is really big and it takes time to walk from the room toward the beach or the breakfast area. There aren’t many things to do around the hotel (like a market or a small village) and we needed a taxi nearly every day.

Perfect hotel, beautiful common grounds, everything clean, beautiful swimming pools with slide, wave pool, great kids club, many restaurants with great food. Amazing professional friendly staff, always smiling, especially Aung and Ploy at the beach bar and Riley at the Olive restaurant, they were amazing. Also the concierge helped us to book tours, very professional. We stayed 7 nights and we were sad to leave. We will definitely come back.

We loved everything

It’s our 2nd stay in JW Marriot Khao Lak and we were here for 7 nights this time. We have booked a 2 bedroom suite and it is really nice. The room is new decorated just in 2022, so everything is new and space is large. We chose the room with pool access, we like the pool here and enjoyed our stay.

The only thing if you want to complain is the location, it is not close to local shops, you have to spend 300 THB & 15 mins each ride for going restaurants or massage.

Everything was amazing - amazing room, pools, great kids club with a lot of activities, great restaurants.

A lot of the areas are tiled with dark materials that get boiling hot making it hard for kids to wall around barefoot around the pool areas. Restaurant prices could be more Thailand-adjusted

The suite was spacious and comfortable. The pool with the slide was perfect for the kids, as was the game room. Staff were great especially with activities. We also enjoyed the more secluded pools where there was less noise.

Billing was a little complicated. Food portions were on the small side. Breakfast was packed up exactly at 11, even items that were just brought out.

Our family apartment was amazing! Big and very comfy, with direct pool access. There are a lot of activities for children and adults! A magician is around the place all the time, a coconut boat going through Asia’s longest pool, they offer bikes, excursions and a lot more. So nice!

Really nothing, was all perfect!

Our experience was so amazing that we came back for another stay. The staff were great. The room was super clean and beautiful. The food variety was large.

A but far from major places. That’s all. Everything else was amazing.

absolutely everything! from the suite, to the amenities, the hospitality, location and so much more! heaven on earth!

The Japanese restaurant was the only thing we did not like and were expecting to enjoy the most