My view from room was very nice. The staff were polite, professional and very helpful with information about Ko Samed island. It was close enough to town and far enough away to be peaceful. I hired a motorbike from Pandora. Thankyou Pandora..

From the moment we arrived, we were welcomed by Leo who immediately made us feel at ease and got us to our room promptly even though we arrived before check-in time. The staff carried all our luggage (We had a lot of luggage) to our room. Pandora was a nice change of pace from the beach life we were accustomed to for our first 3 weeks on the Island, we booked a penthouse room, which was amazing. Our kids had so much room to run and crawl around after a quick baby-proofing job. We spent quite a lot of time in the room for naps and escaping the heat during the day, so we got our money's worth. The best part of the whole stay was the staff. Zane was an absolute legend, he made our entire stay so incredible. Not only was he always available for a chat, but he also entertained our 4-year-old A LOT. The way Zane manages Pandora directly reflects through all the staff, from the smiles to the welcoming feeling, we were so pleased that we stayed an extra week and rarely left the resort. Although there isn't much in terms of activities around the resort we enjoyed hanging out and chatting with the staff. Our babies (twins) explored, while our 4-year-old challenged Zane and other staff members to countless games. The staff were more than helpful with providing any service we needed whether it was where to do laundry, calling us taxis, food suggestions in the area, and daily cleaning). Zane was very thoughtful. While there we observed him dealing with a few challenging situations and it made us think anyone would be lucky to have such a nice person if they met with any challenging circumstances. My son continued to talk about his time with Zane and even shouted goodbye to him from the ferry as we were heading off the Island when we saw Pandora in the distance. Thank you so much Leo, A, Nan and Noi for all your help during our stay. We miss you all and hope to meet again in the future. Love Stephen, Susie, Kai, Rio and Nala

We enjoyed everything, however, there was one thing that was lacking and it was the menu depth. Being that Pandora is quite a distance from most things, having a few more options on the menu would give more of an incentive to eat at the resort.

Nice resort, really clean. They clean the studio well every time you ask for it, (they also provide with water). Staff is super nice, the manager and I think the other is his assistant they both English so it’s easy to comunicate. I tried the restaurant only for breakfast and for a quick dinner, omelet, good. Studio was spacious, bed comfortable. I also like the position because true is not in the town center but I think it’s a plus so you don’t hear scooters and cars, and you can reach the town in 5 minutes by scooter. Easy. Price is super good. I told to the manger, just add a gym and it’s super!

Bad wifi connection

It's towards the end of the development on that part of the island. Behind the resort is jungle and about about 100 m away is the beach. So you don't hear the waves but you can easily walk to the beach. The rooms in our suite did not have a window towards the ocean, but the main room faced it. The two swimming pools were lovely.

The bathroom door of our suite would not close. That wasn't a major issue, and as we were leaving they said they would fix it for the next guest. Also, the main room has furniture designed so that people can sit in it while wearing wet bathing suits. So don't expect big city luxury.

Big spacious rooms with good sized bedroom and bathroom. Our room got upgraded on arrival so we ended up staying in a one bedroom suite. Both pools were clean and large. We only used the smaller pool. Sunbeds were comfy but not enough of them I would say for how many rooms are in the grounds. The staff were friendly and went above and beyond and made our stay very easy. We rented scooter with them but took a day to be able to as they don’t have many and also we booked the 6 island trip through them. Food was good quality.

Only bad point was the bathroom as no shower cubicle so bathroom gets went and the water doesn’t drain very well.

All fantastic,location was nice and quiet but koh samet is small so is easy to get around,staff was fantastic,went out of way to help and give information and was all very friendly.

Everything was wonderfully,if your a moany European who looks to find fault in something you will probably find something to moan about,but if your chilled and have any issue which i didnt find find in 5 nights there, the staff will help you in anyway they can

Beautiful place nice swimming pools helpful friendly manager and staff. Very quiet.

Bit remote and a bit of a hill to get into the property.

What’s not to like, a warm welcome on arrival, lovely clean modern rooms, excellent English breakfast (we love Thai food but just needed a good breakfast) uk produce. The staff could not do enough for us, always smiling. A little out the way of the best beach but hotel will call you a taxi 200bt or rent a bike from hotel. Swimming pools kept so clean. If you had a problem or question the manager is always on hand with useful information. It’s definitely one of the nicest places we’ve stayed and been coming for 10 years.

Having to leave

Rooms were clean and a good size with view of pool. Lovely quiet location, good food and cocktails, friendly restaurant staff.

The main pool was closed the whole time we were there for maintenance, I feel that they could have told us about this before arrival, luckily there was a second pool and the place was quiet so we generally had the pool to ourselves. We rented bikes but they had very little fuel we questioned this and they did not help.

The staff were very approachable and helpful. We had an apartment close to the pool. The apartment was well set up with everything you’d need for a comfortable stay. The apartment is so clean and tidy. Make us feel like home! Spacious rooms, very neat, good amenities and great ambience. We had a comfortable and quiet, perfect & relaxing stay! We loved every minute and will definitely go back! I would highly recommend this hotel to friends and family.