Excellent quiet location a short walk from the main pier. Huge rooms

It smelled like someone had smoked in the room and there was a bunch of snacks from the last guests left behind in the kitchen cupboards

Went for the expensive room - great room, spacious, large and pool outside (wish you could walk onto the beach with ease). Third floor pool, perfect for relaxing and great views. Breakfast decent options and staff friendly. 5-10 min walk away from the pier, perfect imo, more silence.

Didn’t realise they have daily boat trips drop at the hotel, which is fine, not an issue but some might not like 40+ people appear for a couple of hours a day on the beach/outside bar and pool.

Breakfast was delicious and there was great variety. location is beautiful, it is the furthest away from the centre on that side of the island. I think if the tide is out you can walk/swim to monkey beach but we never tried. We had issues trying to work the air conditioning on the first night with it being a little old but a night porter on reception came straight up and showed us so he couldn’t of been more helpful considering this was very late at night! The pool is the best but about the place by far, beautiful views and super clean! There is also a beach right at the front door!

There was a lack of social spaces, didn’t see any staff on the bar and it never seems to be open. There was a lot of empty space where the hotel could of maybe invested in gym facilities to make it extra special.

The view was amazing and the hotel was a 10 min walk from the ferry pier. This made it easy for us to book tours to the islands. The reception staff did their best to check us in earlier as we had a tour booked and this was really appreciated.

We found some of the staff members to be a little rude. The room was lovely but there were a few things wrong, such as the leather couch was ripped. We were almost rushed out of our room with several calls from reception and cleaning staff knocking our door when we still had about 15 minutes before our check out time - we didn't appreciate this and haven't experienced this in any other hotel. We made more use out of mama beach facilities next door, such as beach bar and massage, as there wasn't much to do in hotel.

The amazing view from the 3rd floor pool. Breakfast was good, the aircon was quiet and effective and the room was really comfortable. Mostly though, the brilliant staff! Who chased after me when I'd already checked out to return my phone charger and cable that I'd left behind. And the lovely chap who met me at the port and lugged my bags on a trolley all the way to the hotel. It's a long way. Thanks again to all of them! I'd love to return.

It's quite far from the shops and restaurants of Phi Phi Don. Stock up with drinks and snacks when you're in town because there really isn't much going on in the vicinity of the hotel. But the upside of that is, it's super quiet!

Hotel was away from the Bar Noise so a good night's sleep was had. The pool is excellent. The staff met us at the ferry dock and accompanied us to the resort. We had a super early boat tour but the staff prepared a phenomenal boxed breakfast for us when we returned. We were concerned about Monkeys but we never saw one. We were concerned about it being a long walk to the main town but it was very walkable in about 10 to 15 minutes. We didn't do the party scene but that would be doable as well if desired.

There was nothing that we had issues with. Others complained about the door to the pool patio not having a lock on it. Ours did but only would lock from the inside so perhaps that was the complaint that while swimming in the pool your room door would not be locked. But you can see your room and I really don't see a reason for concern.

We had the bottom corner room, so view of beach and bay was superb. Bar and restaurant close by. Beach was lovely for a swim as well as shared pool in front of our room. Big tv could be rotated around , so choice of lounge or bed.

Location is at the western end of the beach, so it is a fair walk to the main shopping area and restaurant selections. Bed had a timber base protruded about 200mm. Caught my shine on it several times. Painted black so hard to see. Also outside of our kitchen was the staff hangout area. Some seemed to be there most of the day.

Great location. Away from the packed area around the pier. It suited us to be slightly quieter but still very close to everything. The staff are lovely. We had a room with pool access and beach access. The room is a very good size and the beds so comfortable. The pools are lovely and very clean. It was nice to see the monkeys nearby and they seem to have staff on duty all day to keep the monkeys away from the resort. The breakfast was very nice. If you like a Thai breakfast there is a quite a lot of choice. There is also cereal and toast/cakes. The staff can collect your luggage from the pier and drop it back off there ready for your departure.

The whole place just needs a coat of paint. I’m sure it is because it is only opening up after covid and it is not very busy yet but it’s all seemed to be a bit tired. We were very surprised that Koh Phi Phi was quite dirty all over. Lots of waste on the beach and in the jungle areas plus all the pathways are uneven with big holes and dangerous drops into drains etc. If coming to Koh Phi Phi I would certainly say this is a great choice of hotel though.

Loved this place. We were met at the pier when we arrived and our bags brought to the hotel which was a great touch. The girls on the front desk were always very polite and helpful. Location was amazing as we wanted somewhere chilled which this was. The beach bar on the front was great. Food and drinks were always perfect. Great location for day trips and some great restaurants close by. Would 100% recommend.

Only issue for me was the wi-fi but can appreciate this wouldn't be an issue for 99% of people staying on Phi Phi.

Amazing location, our room was so beautiful, on the beach, room 1001. Best room I ever had. 15 min away from all the city and noise, perfect for relaxing vacation. There was an old guy cleaning the leaves every morning, sing to himself, happy, that was my high light of the morning! Will miss this place.

Beach beds on the ocean were broken.