Staff were friendly and helpful. They made me feel welcome and delt with any issues I had at the beginning. The food was very nice and reasonably priced. The pool was clean and refreshing. My room was comfortable and cleaned daily and 2 bottles of water and toilet roll every day.

The only thing I felt was missing was a safety deposit box in the room. The staff did keep my money secure for me in their safe. Also the fridge goes off when you take the key so food and drink can get warm.

Hotel is located in quiet street but still only few minutes walk to busy Sairee beach and all restaurants around. Staff was helpfull, arranged taxi. Stayed one more night due to weather and boat cancelattion, no problem with extension for another night. Bed was comfy, big terrace with sitting area on each floor, nice and deep pool.

No lift, so you must walk few times per day up and down to 4th floor, and also with suitcases :) but overally ok, clean and spacious

The hotel was a 30 minute walk from the ferry pier. We were unprepared for that and should have taken a “taxi.” Once we got there, the hotel was great. Large room, nice balcony, nice pool, and friendly staff. SaiRi area is abundant with good restaurants, once you get there.

Distance from the ferry and shower (good pressure) fluctuated between hot and cool.

Have stayed here before when on a tour and decided to come back and stay in the same hotel as staff are friendly and rooms are clean and pool is nice.

Pool bar does not open. No lift was on 4th floor definitely got the steps in

big clean room. large fridge,big comfortable bed. complimentary tea and coffee in room. powerful hot shower. swimming pool,only a 3 minute walk to centre of sairee beach nightlife yet hotel was very quiet.6 minute walk to beach.10 minute drive to pier or30minutes by foot. complimentary breakfast was ok- choice of3- full English/ omelette/ muesli fruit and yoghurt plus hot drink, juice and pancake.exceptional value for money. would recommend.

nothing

Very simple, but perfect for a clean, comfy hotel, near the beach and main area. Strong wifi which is good for remote working. Great A/C, so no worries about being hot.

A little rough round the edges, could do with some TLC. The bathroom appliances were just a bit random, the sink tap was too big for the sink and the shower stand was at an odd angle so fired the water out at a 90 degree angle.

Friendly welcoming staff. Great pool although a little bit too much chlorine in it. We were expecting budget accommodation and were pleasantly surprised by the spacious, clean family room.

They could make more of this hotel if they chose to staff the pool bar and restaurant as it has great potential.

Perfect location for us- super close to town but not right in town so was really quiet but still close walking distance to all the fun! Really clean, great staff (though limited English so a bit of confusion when getting the taxi to the pier) but great stay! Highly recommend.

Staff were so friendly, happy and clearly passionate about guest satisfaction.

Few areas in the bathroom could be cleaner

great location, not far to sairee beach where you can find everything ... room was always clean, bed was comfy, variety thai or western food for breakfast ... nice pool with 3m depth

hotel have new staff, firstly bit missunderstand about breakfast, they offer eggs or eggs and coffee OR juice, not both :D but after thai staff make it clear, we can choose from thai or western foods, coffee and juice, so ok Room don't have private balcony