Everything...we had an executive suite, the upgrade was a few pounds extra. OMG - simply stunning. It felt like a brand new room, The sheer size, bath and separate shower, little dining area. Dressing room. Floor to ceiling views to die for. Lovely roof top pool and gym. We were a little out of town but the hotel was fabulous - so who cares and we had a shopping mall next door with everything we could want/need. So the fact it might cost an extra £l in a tuk tuk was not an issue. Everything was shiny and new. Also at weekends there is an outdoor food court/stalls and beer stalls with music, which we enjoyed the first night we got there, that was a real bonus. (Part of the mall)

Nothing I could think of, little busy at breakfast so would suggest getting up a little earlier to beat the rush, which we did on the last couple of days. Everyone heading out at the same time on trips is the main cause. So it can't be helped.

Great location not to far from the center of Ayutthaya. Nice shopping mall next door for all your needs. Check in was easy and efficient and staff where very friendly and professional. F&B staff were very accommodating P Tuk the F&B manager and P May the executive Chef went out of their way to provided Gluten Free Bread and Brownies for my mother who is a celiac, thank you for the effort. Rooms were large and very comfortable, buffet breakfast was great. We will be back for sure.

Housekeeping could be improved we requested an additional towel and duvet and initially where questioned via housekeeping staff why we needed additional linen??? Room also wasn’t supplied with amenities had to ask for additional complimentary water and coffee, toilet paper etc, not sure what the issue was with supplying us with daily complimentary amenities but hope it improves. Once requested we were provided with the items, also room cleaning was half completed as too service glasses and coffee cups left uncleaned or taken away?

We chose the right hotel for our weekend break. We love this place and would definitely come back again. - The location is perfect. The road was not so busy, and the hotel is just right next to Central Department store. - No loud noise during night time. - All amenities were provided and everything was working very fine. Hot water was stable, and bathtub was so relaxing - The room was very neat and clean. Room layout was perfect and the big window in the sitting area is a thing we loved most! - There were free parking spaces for hotel guests but note that they were shared with department store lots - Hotel staffs are super friendly and willing to assist us whatever we needed - Buffet breakfast is totally exceeding our expectation. There are many varieties for you to choose, rice, noodles, salad, toast,etc.

We arrived at 3pm which is the exact check-in time but we had to wait for more than 30 mins to get our room. For Centara brand, we expected you to do better. Another thing that I want the hotel to improve is the elevator. Only 2 elevators are not enough for all guests. There is a traffic during breakfast hours and check-in period.

Staff was kindly and professional while the structure was absolutely new and with all the services needed. We booked a king side bedroom and it was really amazing. Ample spaces and additional conforts like a big bathroom and a sofa near the window. Nice rooftoop with swimmingpool and lounge bar.

Lunch is offered in form of ‘all you can eat’ brunch whitout chance to access to the hotel’s restaurant service that’s opened only for dinner. That’s a pity being the quality of the a-la-charte restaurant is very good. I would suggest to introduce something more focused on European/occidental breakfast with additional choices of jam, cereals and croissant/cakes.

Nice, clean room with wide open views and very little, if any, traffic noise. Staff were efficient Close to shopping mall if you need anything

Disappointing breakfast. The toaster was burning the bread even on a low setting. The milk for coffee was not particularly clean, there was nowhere to sit so we had to go outside but there were no fans and staff didn't have the initiative to see us out there in the burning sun and do anything about it. We were given a disabled access room without being informed beforehand, they look like hospital rooms. No shaded area at the pool.

Standard hotel in newly commercial establishment. New New New! Not in the middle of the ancient city, but nothing to complain if you need a night in comfy room at Bangkok standards. Other boutique hotels in town could not provide the same cleanliness, comfort and standard facilities. Spacious covered parking area with EV Tesla super fast charge. If you stay in boutique hotels your super car would be covered with leaves and dust. Connected to the large department store/ mall was a plus.

Not in the middle of the ancient city. The morning breakfast was not good and long queue. Better not to get the breakfast and try Summer Cafe in the lobby, their bagels and pastry were better. You may get wet if it is raining while you walk from the parking to lobby, the path was not covered.

We always end our holiday in Ayutthaya as it is close to Bangkok until we fly home. We have had a fixed hotel that we have used, but when I was going to book this hotel appeared as an alternative. We were very skeptical as most of the reviews were negative. Fortunately, that was not the case and we were very pleased when we arrived. We have had a fantastic stay at Centara and we will be using this hotel regularly in the future. Considering how much bad criticism they had received, it was extra nice to see that this did not match everything that had been written about the hotel.

During the first 24 hours, there was a slightly strange smell, which reminded a lot that the room had either been unused for a while, or that there was a smell in the pipes. Anyway, this smell disappeared by itself on day 2

Great location and very comfortable room, love it. Easy access to coffee and supermarket. Family's pets (dogs) are welcome to stay and they have some outdoor walking trails and seating area.

The swimming pool was not clean at the time we spot some plastics in the pool. The staff were friendly, but the service was slow. I had to call front to bring luggages up to the room after a long wait. They also informed me that they had a complimentary BD cake for my sister's bd and they would bing to the room or to a restaurant while we had wine there, but never showed up.

In short... everything was as advertised so nothing was a disappointment. One of us has a very limited grasp of Thai Language and the staff were super patient and extremely helpful. We dined in a couple of times and found the menu both delicious and very much value for money. Overall, we highly recommend Centara Ayutthaya and we will certainly stay here again when we're in Ayutthaya...🥰

If it rained, there was no under cover parking available.

Beautiful hotel just next to Central Ayutthaya and government centers. Two big shopping malls nearby. Easy access by the highway but not noisy. We love the high ceiling, the breakfast room and the bedroom with stunning panorama of greater Ayutthaya. Breakfast was very good and fresh. Staff were attentive. We love our stay and shall come back.

Only one point - Bedroom AC is set at 20 degrees which is too cold for a good sleep. It cannot be regulated ourselves and we had to call an engineer.