The interior design of the hotel was very beautiful and grand, the rooms were big, and we absolutely enjoyed the swimming pools especially the sea water pool. Beach access was seamless and service staff were very nice and helpful.

Food service was extremely slow, and hot starters were sometimes served cold. No animation activities. There is little variety in the cuisines offered especially that there aren’t any restaurants nearby the hotel. The coffees there are a bit lacking, mainly instant coffee from a machine, have to ask for alternative milk for which almond milk is only offered. No good selection for iced coffees which would’ve been very refreshing in the summer.

Everything

Aicha from breakfast very rude she refused to bring bottle of water on our table . That was the only bad point in this hotel I could give 10 but unfortunately this lady made our stay not perfect

The hotel is incredibly clean and spacious, offering genuine 5-star service at an excellent price, providing fantastic value for money. The staff are extremely friendly and professional, going above and beyond to ensure your comfort. The breakfast was outstanding, offering a wide variety of delicious options. The beach was pristine and wonderful, complete with complimentary sunbeds and patios. Our suite was expansive, extremely comfortable, and impeccably clean. Without a doubt, I'll be returning there in the future.

The area doesn't offer a lot in terms of activities. Primarily, it's perfect for a relaxed hotel stay and a beach vacation. You can explore nearby restaurants, visit the amusement park called Caratage Land, and check out the Medina Bazaar. Apart from these options, there isn't much else to do or see. One aspect to enhance is the TV channel selection and streaming quality. Also, while the dinner food at the restaurants was quite good and there weren't any complaints, considering the price and the luxury level of the hotel, one might expect a more outstanding taste. However, to be fair, these are areas for improvement, not necessarily negative aspects that would deter one from staying there again.

The service was fantastic- every person that works at the hotel is friendly, professional and cannot do enough for you. The hotel is beautifully maintained and the food very good. The pool is lovely with very comfy sun beds. The indoor pool and spa also great. We would highly recommend.

Nothing!

From start to finish, this was an incredible experience. The place is huge and beautiful with intricate designs. I was welcomed with a refreshing beverage. Check-in was quick and easy. The room was great. Special thanks to the gentleman at the front desk who took care of me. I highly recommended the massage spa.

Everything was great, the hotel is really comfy, aged very well for a 90s style, they have a collection of works of art that is really pleasant, the rooms are spacious, well thought and clean. The staff are really nice and helpful, we went with a toddler and a baby and we were taken care of.

the hotel spa is great , lots of room , the spa pool , hamam and facilities. the rooms are spacious and clean

breakfast is great , the menu for other meals a little limited and old fashioned Hamamed is a little sad . whether it’s out of season ( early June)

The pool, the easy access to the beach. The place is not crowded.

The restaurants are not that great. Very basic, and tasteless food.

The staff, the room, the spa, the service was nice and quick.

The common areas could benefit from a makeover. TV and internet connection were poor quality... you would expect better technology in a 5* hotel

Everything mainly the welcoming staff

Nothin, it’s flawless