Our stay at Dedeman Palandöken Ski Lodge Hotel was absolutely wonderful! The highlight of our experience was the incredible staff, who went above and beyond to make us feel at home. A special thanks to Nihat Bey for his warm hospitality, Kerem Bey, the head of operations, for his professionalism, and Mehmet Bey for assisting us with our room. I also want to acknowledge the kind blonde lady who took such great care of our family – her name slips my mind, but her exceptional service will always be remembered. The hotel itself is spotless, with impeccable cleanliness throughout. The location is unbeatable, offering breathtaking views and easy access to the ski slopes. We couldn’t have asked for a better experience. Highly recommended!

So far everything was good.

Excellent hotel, has lovely staff, and is very close to the Ski Lift. Would highly recommend

My only suggestion is to have more English-speaking staff as they have a lot of non-Turkish visitors. Baski was excellent however in helping us out when needed.

They have kindly checked us in early. As soon as we have arrived, our room was already available for us. Much appreciated after a long flight. They have also kindly upgraded us to suit room which was huge. Breakfast and dinners were delicious, had lots of options. Staff were the kindest we could ask for, everyone was very helpful. The hotel was very clean throughout and the room has been cleaned everyday very throughly. Location is excellent. Hotel has every facility you could ask for. Ski and snowboard equipment is available, very convenient.

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Breakfast was good. Location excellent

Evening meal was not always hot, hot dishes were sometimes not to temperature

Nice hotel, clean room. Our room was huge with nice views.

Breakfast was hectic in the beginning due to few tour buses, better crowd management could be implemented. Multiple tea stations will be nice, very long line to get your tea because of single station.

We had a very pleasant stay, and because my group was large, I requested the hotel to reserve a place for us so that we could be together and give us a good hall with good facilities where we could listen to music and my friends could dance.

We had a very pleasant stay, and because my group was large, I requested the hotel to reserve a place for us so that we could be together and give us a good hall with good facilities where we could listen to music and my friends could dance.

Very helpful staff. Good faculties and services. Spacious, comfortable room. Very good good, several times a day.

It’s in hotels control of course but the ski slopes that lead to the hotel were not open yet in late December. Most of the food was freshly cooked but some were obviously leftover from the previous day. Hama/Spa/Gym floor could be a bit more organised.

Good hotel next to the ski lift. Good food, nice service. Stayed in this hotel 2 times and it was always good.

I would recomend to rennnovate rooms but still nothing critical, everything works and stay is comfortable.

location, good breakfast

bad restaurant. Awful food, very long awaiting we got the room with separate beds, but we booked one big bed. They couldn’t change it. they didn’t calculate money , that we paid. And after that called us by phone and said that we paid less