Very clean, very classy, clean, luxurious, breakfast so good and so many options, checkout is late so you can sleep a lot. Sundays breakfast until 13:00 pm. Everything great 💜

The hotel is wonderful, very well positioned, we reached the river (from where you can get on the gondola for a ride) in about 10 minutes on foot. Around the hotel there are pubs, places with cheap and good food, and a Mall where you can shop. Eskisehir is a very beautiful city. The hotel has a swimming pool + spa + massage + sauna + hammam - you can access them all if you pay 500TL per person/1 hour. The hotel also has an agreement with the covered parking (which is right next to the hotel), and which without a discount is really expensive! So after you get the key to the room, ask the reception to give you a ticket for a discount on parking (I paid 300TL for 2 nights: entered the parking lot at 5 pm and left after 2 days at 10 am). Be careful, if you go out for a ride by car in the meantime, you pay extra for parking.

I really wanted to use the pool, so I paid for 1 hour of spa and pool, for 2 people 1000tl. I found that the water in the pool was cold enough that I didn't want to swim anymore. The lady at the reception who collected the money for the services, could have specified that the water in the pool is much colder than body temperature (it wouldn't have been a problem if it was summer, but we wanted to splash around at the end of December, after all that's why we chose this hotel). We would have replaced it with a massage but there was no one left to give it to us So check the service you want before paying. Otherwise only good

Friendly, accommodating staff, spotless rooms, comfy king size beds.

The hotel is very good. Located not in the exact center of the city, but still at a very central and busy place. The rooms are very spacious and clean. The bathroom is also very big, and this is great. There windows are soundproof, that guarantee a good night sleep. Also the bed is super comfortable. I never had such a good sleep at a hotel. Huge plus is the fact that there is a public parking across the street. It is with 24/7 security. Special thanks for Mr. Ali Barani at the reception, I had few questions and he provided me with answers to them. Next time when I am at Eskisehir I will definitely stay here.

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Rooms were clean and comfortable, bathroom was big enough for two people, I wasn’t sure if breakfast would be Turkish or your typical “continental breakfast”, but it was Turkish and including everything you could ask for. Staff was very helpful and friendly, everything put together it was a very pleasant experience to stay with Grande Arte Hotel!

Some (decorative) lamps didn’t work in our room, there was plenty of light in our room so it really wasn’t an issue, but: the ventilation didn’t work in the bathroom, so there was a bit of humidity and the WiFi didn’t always work, but it was free and for all guests, so that’s to be expected

It’s location was perfect in any measures, close to yht train station and city main shopping mall, also you canfind many good restaurants near the hotel. The hotel offer 10 percent discunt on som restaurant like teho which is my favourit italian restaurant in Eskisehir.

Although the windows are double glazed, but the insulation isn’t sufficient, especially for the rooms that face the street. The breakfast didn’t offer much choices, most of the items were not tasty, and the quality of breakfast was nowhere near the quality of the hotel. I Hope they improve their breakfast next time.

+ very clean room (the cleaning lady was so sweet to us, she was always trying to make sure we have everything we need) + comfy fresh beds + nice breakfast and great stuff serving those + everything you expect from the hotel 😁 it was pleasant to stay there

- I saw in comments, that some people had spa access included, but we weren’t so lucky 😅 - I expected it to be more like a spa hotel, but it didn’t have any creams or lotions in a bathroom (but it’s not a problem, it just my expectations) - we booked a non smoking room, but there was an ashtray in a room (no bad smell though)

Reception personnel: EXCELLENT!!! Facilities (spa, sauna(s), Turkish bath, swimming pool): very good!!! Breakfast: depending on the stuff present for the day, we had an excellent experience one day, but also a less great one the next day. Nevertheless, the food choices were excellent, all stuff was overly polite and welcoming, and the little inconvenience wasn't based on bad intention or lack of professionalism. Extra: they have a little sweets shop/restaurant near the reception, with delicious things to enjoy in a classy atmosphere.

Although very welcoming, polite and giving us full attention, stuff at the bar/restaurant were not speaking very good English, unfortunately. Still, the overall experience didn't suffer from it, they managed to please us and to serve our orders gracefully.

The hotel is very close to the railway station - it took me maybe 5 minutes to reach the hotel. Room was clean and comfortable, tv set had YouTube app installed, so I could watch my favorite Turkish Series (in original) until rain clouds moved on. I asked for Sahur (I was there during Ramazan) which has been delivered to my room on time and was really tasty. The reception and cleanıg staff has been nice and helpful in all situations.

An Iftar menu in the restaurant would be nice.

Overall satisfy as first experience.

I arrived at 0130 in the morning and a unfortunately the room highly smelled of smoke. Then the room was changed right immediately with the new one. And I assume due to that change (record in he database) for the the following two days the room card did not work. So I returned to the reception requesting the replacement of the card. And assuming for the same reason for the same two days the room wasn't make up. I believe it was an unfortunate case.