Good locations for people who like shopping, good breakfast and free cake and coffee on the afternoon. Staff speak English good enough.

Rooms are very small, very small closet, toilet doesn’t have washing water system to clean privet area after passing stool and urine( washing hose ) , it has only tissue for cleaning.

Friendly staff. Good sized room. Great location

Wasn't aware the pool had to be booked. Would have been good to know before hand. Was only told off pool opening times

Super value for money. Excellent location to reach the old city by foot. Staff was very friendly. Breakfast has a huge variety.

Spa costs extra. Pool was a little bit cold. Just one smart card per room available. Hot water was limited in the evening.

Convenient location in the Old City. You can easily walk to most historical places. A two-minute walk to the metro station. Which is very important in Istanbul today. There are lots of eateries and shops around the area. A nice and cozy hotel. Excellent staff. We arrived in the early morning and they did their best to prepare our room for early check-in. So we didn't wait till 14:00. They even invited us to have breakfast while waiting for the room to be prepared. Breakfasts are very good with the variety of Turkish traditional dishes.

Location was good, Staff were perfect specifically Emre Soyuz in reception was so kind and helpful and supportive. hotel is clean, housekeeping is perfect, free coffee and cake available in the lobby, nice location close to public transport and good restaurants nearby.

Toilet facility was not good, I changed the room once due to water comes revers from bath and toilet to the room. also in the second room the wall hang toilet was loose and they put a support underneath to prevent collapsing. but any time I used that I felt it was falling down.

Everything was absolutely amazing. The staff was so helpful. Absolutely amazing service. The location is perfect, very close to all the main locations, sultanmeniye mosque, hagia Sofia mosque, blue mosque, grand bazar and spice bazar. Everything was within 20min walking distance. Everything was absolutely perfect and I would definitely recommend the place to everyone. All the staff were always so polite and ready to help, in the day and in the evening. I asked for tea and milk late at night and they always helped. The staff are very knowledgeable about the area and they helped with organising tours and taxis. We booked 3 separate rooms and all of them were upto an excellent standard. The rooms were cleaned every single day. The breakfast was delicious and such a variety was provided every morning. The staff including Firat, Hassan and Bayram were so polite. It shows that they are very experienced specifically Firat who communicated with me before I even landed in the country. I know I will definitely come back. Thank you to everyone for the amazing experience.

Nothing

Every thing was good. Starting from receiption all of them were very nice. Polit and helpfull, they speak english very well. The hotel was very clean. The triple room on fifth floor was great. very big with very big balcony. The airconditioning was excellent and very cool I will book their again if i got the same big room

1.First room i took the view was on a wall ! No city view nothing just wall view of building behind. After two day several rooms were available i moved to triple big one with balcony this was s great difference. 2.The pool is not available, you enter the pool with a spa reservation. 3. The wall of balcony is very wide so you cant see the street. You can only enjoy the sky view

I recently had the pleasure of staying at a hotel in Istanbul, and I must say that my experience was greatly enhanced by the exceptional service provided by one of the receptionists, Bayram. From the moment I arrived, Bayram was incredibly welcoming and attentive. He took the time to ensure that my check-in process was smooth and efficient, making me feel right at home in a new city. What truly stood out was his dedication to ensuring that I had the best possible stay. Bayram not only provided me with a fantastic room that exceeded my expectations, but he also went above and beyond in every interaction. Whether it was offering recommendations for local attractions, assisting with transportation, or simply checking in to see if I needed anything, he was always available and eager to help. His knowledge of the area was invaluable, and his friendly demeanor made every encounter a pleasure. In a world where excellent customer service can sometimes be hard to find, Bayram truly exemplified what it means to be a great hotel receptionist. His commitment to guest satisfaction was evident in every aspect of my stay, and I left with a positive impression of the hotel largely due to his efforts. I highly recommend this hotel to anyone visiting Istanbul, not just for the quality of the accommodations, but for the outstanding service provided by Bayram. He is a true asset to the team, and I look forward to returning in the future.

The location is nice. The staff is really friendly and helpful. Breakfast was ok.

The property itself is fine but there is a loud restaurant across the street with live music. Also we decided to use the car parking but nobody told us that we’re going to need a permit for the police in order to be able to enter the street on which the parking is on. That resulted in confusion on our side and a couple of unnecessary rounds with the car until we called the hotel and asked how to get to our destination. They were kind enough to send someone with a printed copy of our reservation and escorted us to the parking.

It was really great all the way, in all means The location is highly recommended The breakfast was perfect for all my family members Specially the very profesional staff Mr. Bayram the denamo of the hotel was there for any request Mr. Mehmet the very hardworking and very responsive Mr. Firat the very welcoming and very helpful Mr. Hamit the very cooperative Mr. Hassan the very supporting The breakfast team Thank You Very Much The room services team unforgetable There must be a Zero-Error Management Team KEEP UP GREAT TEAM

Maybe the size (just in my case)