The room was attractive, comfortable & quiet. I enjoyed the breakfast. The hotel is spacious & the garden setting appealing.

The pickup from IST airport arranged by the hotel was not prompt & the woman there was not friendly or helpful. It cost 55 Euros which was expensive (considering that I organised my return to the airport myself with a local travel office for 30 Euros). This driver was both prompt & helpful. The location involves a hike up a steep hill to central Sultanamet & the footpaths are treacherous for the elderly (me). This is not the fault of the hotel of course.

This hotel goes above and beyond from the moment you arrive! There's always somebody by the door greeting you with a smile, and everyone inside are just as friendly - especially Selçuk! We had originally booked a standard double room, but he upgraded us immediately to a suite with a view at no extra cost, simply because he wanted us to enjoy our first visit to Istanbul as much as possible. He was always around for any questions we had and able to organize trips and activities easily. The room itself was also beautiful - huge, extremely clean and tidy with two balconies and tasteful decor. Cleaning staff respected any signs on the door and left the room spotless daily! The breakfast was delicious, the servers were extremely hospitable and we loved that it stays open quite late! The whole premises is stunning - a very warm and friendly home base in such a central location in Istanbul! There's also 24/7 tea, coffee and biscuits for free in the lobby - much appreciated!

Everything was perfect to be honest, no complaints. The hot water stopped working one morning (probably because of some renovations being done in another part of the hotel), but it was fixed by the time we got home. The staff are on top of everything!

The hotel is located in Sultanahmet, one of the oldest and most historical neighborhoods of Istanbul. It's five minutes walk to the Hippodrome, and the wonderful Blue Mosque, and ten minutes from the Basilica Cistern and Agia Sofia (Topkapi is not much further) - as consequence, you have the chance to immerse yourself into the history every day. Go the other direction, and the fascinating Small Agia Sofia is within 5 minutes walk: I recommend it for its peaceful gardens, and its ancient architecture. Five more minutes and you are on the Sea of Marmara. The neighborhood felt safe at all times. There are restaurants, but the hotel's restaurant seems better and it is - for the prices in the area - competitive. We were delighted by the welcome. The reception staff was consistently polite and helpful. The concierge, particularly a young man named Ahmet, are very friendly, and kind, at all times. You will also meet an older man at the door, and we were always greeted by his amiable greeting - no rain, all good. We found our room to be very clean if a bit small (I was travelling with my son, so the bed felt a bit small - it would be great for a couple). I liked the traditional furniture and loved the embroidery of the curtains and red pillows. The hall is nice and cozy, and the veranda and restaurant, in the garden, are pleasant: I liked the way tables are set. Breakfast is rich, in line with Turkish tradition - lots of vegetables, cheese, and other delicacies. We ate at the restaurant many times: it is a bit expensive if you do not pay attention, but the food choice is excellent, We tried the hot starters (honey pastry is great, loved by both of us), the lahmacun (not liked by son, I did), the baked rice pudding (loved it) and many other things. The bread which welcomes you is hot and tasty, and the complimentary pomegranate or Turkish tea with baklava is a great surprise.

Nothing.

Garden house hotel is tucked away in the Sultan Ahmet area, within walking distance to the Blue Mosque, Hagia Sophia and the historical Roman centre of Istanbul. The representation on the web site is close to reality and it has a wonderful authentic feel. They have 4 floors and no elevator and the surrounds are hilly so I do not recommend it to anyone who may experience difficulty walking or climbing stairs. Having said that I had bad knees but managed ok, just took my time. Staff here are very welcoming and will do anything to make your stay a happy and comfortable. Having the restaurant attached was a bonus. We enjoyed the breakfasts and the dinners that we had and the restaurant staff were super, especially Khadir who would respond with "why not?" to any of our requests. The rooms are clean, spacious and comfortable although "aged" everything was well maintained. Feedback from friends on the 3rd floor suggested that they had problems with water pressure at times but on the 2nd floor we had no problems at all. Although we had pre-booked tours and planned our stay the hotel reception were also willing to do this for us. They did organise a tour of the Hippodrome Cistern and museum, which is under the Nakkas carpet and pottery store nearby. It was well worth the visit, as the hippodrome history is part and parcel of the History of Constantinople. Finally, the cats. The cats are part of Turkish culture as are the community dogs. You will see them everywhere and I think it is wonderful how the Turkish people and approach these animals we found it an addition to our stay.

The "hospital" blankets on the beds, but we soon fixed that by adding the wool blanket in the cupboard. We also were not pleased with smokers in the outside areas of restaurants, as most restaurants were open and the smoke traveled. Sultan Ahmet area is popular so getting taxis to and from can be problematic at times but most things are in walking distance and there are buss and trams that are close by.

I was travelling solo and the location was ideal for me. It is a short walk from Sultanahmet square, I could come back to the hotel when I wanted and go back again during the day. Also lots of restaurants are a short walk away. Hotel staff is friendly and helpful, they greeted me with a smile throughout my stay. They also guided me about different tours and experiences I should consider- as it was my first visit to the city. My room was cleaned everyday, adequate facilities were available in the hotel. Their breakfast is lovely and they serve it in a beautiful seating area, giving you a good start of the day. There is also a 24hr free coffee machine for residents to use! I would definitely stay here again if I come back in future.

My room was located in a relatively noisy corner, but it was okay overall, the slight noise did not bother me too much. it was avoidable.

The rooms were really nice and welcoming. We enjoyed the in room hamam experience to its fullest and the balcony view where we could see the Marmara sea, even if a small part of the view. The location was perfect -very close to Sultanahmet Mosk and 7 min walking from the Tram (T1). The rooms were cleaned and supplied daily and the breakfast was tasty, traditional and variate. The stuff was helpful from free upgrading our room from downfloor to the first floor (better light even if the room was smaller), carying our bags and giving us precious info about what were our options for the New Years Eve Party. So, what can I say? Spotless. ♥️

Sometimes there was an odd smell coming from the pipes in the bathroom, but a small inconvenient that I am sure it can be fixed. Other than this, it was a perfect stay.

Lovely hotel set very close to famous sites such as the Hagia Sophia and Blue Mosque. Good restaurants and a tram station less than 15 minutes walk away; Grand Bazaar also easily reachable on foot. Lots of shops in the area selling a range of souvenirs, from scarves to caps to Turkish tea cups. The hotel's own restaurant is also very good. We were able to book airport pickup through Booking.com's messaging service; the hotel responded quickly to all our questions. Our room had a lovely little balcony and there was a lot of greenery throughout the hotel. We even enjoyed a visit on the balcony from one of the many ubiquitous cats in the city.

Duvet was only as wide as the bed, so it wasn't quite wide enough to cover two people comfortably the whole night.

Extremely well located hotel in the old historic town. Co-located with a great (if quite pricy) restuarant that can serve great versions of the local dishes. The view is also good either to the garden or to to street with a view to the old hippodrome wall.

The breakfast was lackluster. No fresh freshed juice, and the coffee was all made from instant coffee powder. Minor stuff: Some confusion arose where we were promised an upgrade, but it wasnt actually for us, and was then retracted. The associated leather store was predicatable tourist nonsense, and the bospherus boat tour promoted by the hotel is one of the bad over priced knockoffs , instead of one of the good boat tours.

The breakfast was fine and very relaxing in the garden. Our second room (see below) was clean and our balcony overlooked the garden. The location in Sultanahmet was ideal for seeing the many attractions in the old part of the city - most within 20 - 30 minutes walk. The staff were very friendly and always looking to please.

Our original room had so many faults that after one evening we asked for a change (otherwise we were going to change hotel!). Faults included no hot water, AC didn't work, bed unmade, bathroom was unclean (grouting was black and flaking), plastic flowers and old overripe fruit. Finally the electrical sockets looked unsafe! In short, when you enter the room it looks fabulous, but we soon discovered it was "all show and no basics". There are no lifts, so ensure to request ground floor room if required.

The location was fantastic for visiting the old part of Istanbul which is what we wanted. Despite paying in advance, the staff were welcoming and available at all times to help with everything. All the staff were lovely from the breakfast staff to receptionists, porters and cleaners. We enjoyed the benefits of having water and hot drinks provided for free included in our stay as we were not going to drink the tap water. Breakfast included was a bonus and varied so something for everyone including Turkish coffee if you want it.

Of course it was a bit pricey but this is Sultanahmet Istanbul so to be expected. At the end of the stay we did not feel that we were overcharged by the standards of the area. Some reviews have mentioned noise from the restaurant in the courtyard, as we were coming from UK which is 3 hours behind this did not carry on too late for us and also the music was gentle instrumental restaurant music not pumping loud music so this was also fine for us.