Many things: - nice location - Convenient for families - a supermarket & restaurants are walking distance - safe place & nice parks - sea view is a maxing - value of money - good variety of breakfast buffet - very clean & spacious rooms - elegant & prestigious - nice & professional staff

- we asked to clean the room but they forgot - room dining food can be better - slow reply when we call the reception - in breakfast buffet you have to wait long line for the egg only one lady cooking - our booking was including breakfast, the lady at reception said it’s not included after we insisted she checked the system then said yes it’s included! - no sound proof between rooms - charges to remove the mini bar!

Everything, absolutely amazing hotel and staff. Everyone was so professional and welcoming. The staff could not do enough for us and went way and beyond to meet our needs and make us comfortable in the hotel. A special thank you to Serkan the doorman, Hüseyin at reception absolutely outstanding customer service. Elene from housekeeping whom cleaned our room spotlessly everyday At breakfast Adnan Yunus Tarık Rıdvan Metrajlı Azra. These are just a few names that made us feel at home with their friendly yet professional hospitality. I would strongly recommend this hotel to everyone. Thank you.

None of the windows in any of the rooms open. This is the only negative for me as I like to get fresh air in my room.

Everything, absolutely amazing hotel and staff. Everyone was so professional and welcoming. The staff could not do enough for us and went way and beyond to meet our needs and make us comfortable in the hotel. A special thank you to Serkan the doorman, Hüseyin at reception absolutely outstanding customer service. Elene from housekeeping whom cleaned our room spotlessly everyday At breakfast Adnan Yunus Tarık Rıdvan Metrajlı Azra. These are just a few names that made us feel at home with their friendly yet professional hospitality. I would strongly recommend this hotel to everyone. Thank you.

Windows don’t open in rooms.

Breathtaking views of the Marmara sea cleanliness of hotel and rooms excellent and personalised customer service from all staff. Special thank you to Huseyin at reception, birsen kaya house keeping and Melik and Veysel at club lounge all went way and beyond to provide excellent professional and very polite friendly service. Thank you.

Location it is not close to central Istanbul and not much to do near the hotel except for a few restaurant’s and cafe’s. Unfortunately although it is spotlessly clean and maintained to a very high standard there were little fruit flies in the club lounge at the food counter which was off putting and a shame. The food needs to be covered with sliding food cover domes or something similar to that.

Superb views of Sea of Marmara- worth asking for a room with a sea view. Friendly polite staff. Great breakfasts. Great value for money.

On arrival, reception staff appeared to debit my credit card with the full amount plus an extra 50%. I questioned this and they said it was to cover any additional spending such as bar bills and food. When I got home I checked my cedit card statement and the original surplus had been removed. It did cause me some anxiety and could have been better explained when we checked in.

Good location for people with a car. Helpful and kind staff. Very good breakfast with many choices. Overall very clean hotel. The room was perfectly cleaned when we checked in. Big rooms and comfortable beds.

We booked room with one large bed on check in they told us there is a room only with separated beds. What is the point of specify your bed choice when it's not going to be respected? We stayed 2 nights and at check in our room was perfectly cleaned, but one the second day the house keeping only fixed our bed and change the towels without cleaning the room. Also what was very weird for us was that we had to pay €5 per night for the hotel parking we used. Every 5 star hotel we stayed in was free parking till now. And the vegan corner at the breakfast was a joke.

Fantastic Pool and breakfast buffet was exceptional

I didn’t realise it was a good 25 mins cab ride from the centre and up to an hour if you get caught in peak hour traffic at the d d of the day. In the plus side close to train which is 15 min - although as a solo woman I was weary of using train at night.

in general, it was great! the staff were friendly, the location is great for why i was visiting. i will be visiting again for business to istanbul.

there was a conference taking place on the thursday night, celebrating an anniversary. After my long day it would have been nice to relax but was not able to with the music lasting till midnight... If i had known at check-in i would have made plans with colleagues to avoid the noise a bit longer.

Breakfast option at hotel was amazing. Convenient location. Very nice food options were provided daily. Noticed that main food option would change a little so you don’t get sick of it.

The fact that people smoke there. Second hand smoke causes more problems for non smokers as they don’t breath through the filter like the smoker. Make a designated smoke area outside away from building.

Excellent spread of delicious food for breakfast. Great choices and healthy too.

Room 2014 was excellent and the extra bed was there as requested. The air con was a bit hard to understand. However when I visited family in room 1014 the aircon fan gave out a funny smell. I probably yshould have reported it at the time.