I didn’t book a room with breakfast included. However because I got my first night through a Turkish airlines offer with breakfast included the check in staff added breakfast to our 2nd & 3rd night for free. This was a very nice gesture and overall the staff at the hotel were excellent. Taxis were a bit of an issue though with one taxi taking so long we missed our tour that day. The hotels regular taxis need to let the hotel know if they are going be longer than the 15 minutes stated.

Breakfast and huge rooms. Lovely staff.

There is a shopping mall above the hotel with almost everything you might need. The rooms are big.

The breakfast needs improvement. I wish they would supply you with bottles of waters on daily basis like some other hotels do as for the price you pay you should get that. They should have bigger doors for the shower as if you take a shower the floor of the bathroom will definitely get drenched in water.

The location, we didn’t need to go out of the hotel, theme park and the mall throughout our stay. We booked the family home so it was perfect with 2 bedrooms, living room, and outdoor space with seating area.

The breakfast was very limited in choices so maybe don’t take include it in your booking specially that the mall is within the hotel and the entrance is directly in the food court with many many choices. When they cleaned our room they didn’t put back clean cups nor top up the coffee sachets.

Everything this is my 2nd time-- I came with my son and it was his first time, he loved the place Everything, we met there my little nephews they always cm there-- the atmosphere.. shops around Everything u need is there. The hotel I rated 5*, this will b always my 1st destination wenvr I visit Istanbul❤️ I wanted to thank specially *Ercan, Ali, Mert and Ms Zahra* all have been very helpful and spks English very well and amazing staff✨️

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I liked the rooms because they were big and clean, the free WIFI speed was excellent, and the shopping mall was one of the best features of the hotel as it had basically everything you would need onsite and the fact that it has both an outdoor area plus an indoor area was great, especially that the weather was nice.

There are no facilities in the hotel such as a swimming pool, a gym or a spa. Also, the location is very far from everything and there is no public transport nearby so we had to rent a car with a driver to go anywhere as we are a family of six and we will not fit in ordinary taxis, the best price I could find was $120 for 10 hours which can add up if you need to go anywhere in Istanbul. Also, any tours will not come to pick you up because of the location so you have to rent a car to go to the tour location and again to return you back to the hotel.

With the helpful of Mr. Ali Eroan, the receptionist, you will not face any problem, and he will make your stay at the hotel comfortable and enjoyable, thanks a lot Mr. Ali. On this location, you will find a lot of family-friendly activities

Please note if your destination is in Istanbul Asian side Breakfast need to be diversified on a daily basis Reducing prices by 25% will have a good positive effect

The staff was amazing especially Mr. Ali Safa, Mr. Hakan, Ms Kadelene, Restaurant Manager. Very helpful and friendly staff especially Mr. Hakan.

Location is far from city center and most shops close by 10pm. Food or essential items need to be arranged before that time. The directions are not clear to Taxi drivers and they end up to mall entrance instead of coming to Hotel reception.

The staff was great, especially Ercan, Ali and Cem, who were always ready to assist visitors. Whenever we needed taxi or other services, they were available at all times.

The bathroom was a bit oldfashioned

this is my second time to stay n vialand . very good location as it’s attached to a mall . helpful stuff where they helped me in arranging for my husband’s birthday , moreover they were assisting in suggesting places and ordering taxi big thanks to Zahra and safa . the size of the rooms excellent

nothing

Very spacious room, good breakfast. The convenience of the mall and its food court was wonderful. The park seemed nice. However, we never went their as our trip was short.

Far from the city and the historic places.