This hotel has everything a family would need for a great and relaxing holiday. Food is excellent and available non-stop at different buffets...drinks and ice cream too. Pool area is big and a bit crowded, which we did not care for, as beach and sea are our choice. Beach bar offers drinks and food too around noon, there is a playground for children right next to it - excellent. Every evening entertainment for kids and then adults...great music and shows. Staff is wonderful, they work around the clock to make sure all flows well...respect! A bus drives you to the beach, goes every 5min (a walk of ca. 400m is nothing, but at heat and with children, it is sometimes more comfortable to take the bus). We had a lovely week here and would go back to this hotel. It exceeded our expectations!

1. Kids pool a bit too cold (at least for our 2 year old) 2. Music in the evening a bit too loud 3. Lots of mosquitos, be sure to bring protection! 4. For small children - sea gets deep very fast (after ca. 2m)

Location- under 30mins from airport, close to beach, the shuttle to the beach, the pool, daily evening entertainment

Some staff were rude with slight racial undertones.the third bed is more of a lounge bed so quite hard and uncomfortable

The hotel was great in all important aspects. The room they gave us was quiet, sunny, had a balcony, and was overall very clean and comfortable. They always had comfort foods as well as new options available every day. The food was very fresh and always tasted good. There are several pools across the territory and a nice private beach just a few minutes away. My mom and I really enjoyed our stay and would be happy to come again.

I gained a few kilos eating all of the delicious food they had

Served food despite us arriving well past 12 am very good service.

The facilities, the food was amazing and 24 hours service was excellent. The evening shows were brilliant. kids club excellent the events team the Beach facilities are amazing.

The standard double room was so small and claustrophobic. I could not stand being in my room. The events were not adequately displayed in the reception areas so I often missed the pool games etc as they started at different times. The reception team are generally unhelpful. NO ladies only facilities including sauna and steam room all mixed so difficult for ladies. only one shallow pool for younger swimmers.

The stay was good, and there were plenty of activities for the kids. The staff was also very nice, the rooms were fine, and cleaning services were provided regularly. The food was also very good. These were all the things that made it a pleasant experience.

Their food and drink options were excellent, and the timing was good. The best part was that if we were out and missed a meal, there was a 24-hour restaurant available. It was also great that drinks were available everywhere; you could find water, drinks, and everything else easily. If you requested something from the staff, they would address it immediately, always with a smile and without any frustration. The people were cheerful and welcoming. The cleaning was also good, and any issues reported to reception were promptly resolved.

the hotel was fabulous and the food and facilities were very nice.

the staff were a little rude. we had an issue with our reservation. They said they don’t follow booking.com they only use it to attract customers. I told them that I have booked everything on booking.com and all the rules and policies I have read carefully. they wanted to try and charge us double our price because they said we had too many adults which wasn’t true. We only stayed one night and the second they said they would kick us out after taking our money. We called the police and everything was solved and investigated and as i expected we were right and they were wrong.

Food was great.. Staff brilliant. Good lay out with the complex.. 😎

WiFi was very poor sometimes. Kept shutting down at important moments for me and difficult to get back on... 😕

I like how staff was always helpful and resolved all issues as soon as they appeared (wonderful reception). It's my second time there and It's the second time I find it to be an enjoyable experience. Worth mentioning kitchen as there's always a wide selection of diverse dishes that are fresh and of good quality. Deserts are sublime (yet I wish I could resist the temptation). SPA is also great, very helpful and polite reception, I enjoyed massage very much. Sauna and steam bath are always well kept and clean. I like how the gym is also renovated - plenty of new equipment, and I think it got bigger since last time I saw it 2 yrs ago - keep it up, great job!

Cats are rather sweet and adorable, but we had an unpleasant experience on the day of departure - we went to breakfast at around 6ish, and got immediately encircled by a swarm of cats, that tried to get on chairs and the eating table. We hadn't noticed it before, maybe during the day cats are already fed and are more reserved in their conduct.

Food was plentiful with good selection Nice gym with free weights WiFi worked right down to the beach which was quite far away Coffee/cappuccino machines everywhere even at the beach

About 15 min walk to the beach Given 2 single beds