Cats and food diversity, cleaning personnel is nice and professional.The woman who served the sweets is very cheerful and nice. Drinking water is available everywhere from the hotel to the beach. It's especially valuable when it's 36° outside. Good bar, service 24/7, good choice of fruits and vegetables (cherries were available almost every meal). Tasty food. We all had very different food expectations but everyone found something good for them. Tennis and basketball equipment were available even after sunset (they have light at the court)

Wifi interruptions. You will not be able to order Uber to the hotel. Local taxists literally pushed out our driver. We had to cancel and order from reception so we had to work with these rude local taxi mafia. It would be great if the hotel policy didn't support such a monopoly.

Great hotel with only 20min or so from the airport. There is a shuttle to the beach but we always walked as it is only 5min walk away. The hotel has a private beach and some great facilities for kids at the beach, 2 private pools and slides. The variety of food and drinks is great, and available pretty much 24/7 though the bar does get a bit crowdier around 10-11pm when people start ordering trays of drinks! My daughter loved the kids disco and the activities overall. You can get a local bus to the Alanya old town and there are many trips on offer to other locations too. We'd definitely stay again.

Everything was absolutely wonderful! Great value for money and so close to the airport. The sea was fantastic, very clean. There’s a bar on the pier along with some sun beds where we spent most our days, it was just perfect. The food was really nice for a hotel buffet and the included wine and sparkling were certainly drinkable.

It appears that you need to leave a good tip for the room cleaners to actually refill the mini bar. Otherwise they wouldn’t even refill it with water and after we complained it was rectified for a day and then went back to being ignored.

everything was very nice and hospitality! the area was very clean, the stuff was very helpful and smart. food was tasty and diverse. we was happy stay at this hotel. Every day they cleaned the room and changed our towels. The area on the beach was very well equipped. Everything was provided for entertainment and food facilities

Animation programs for children and adults need more and better. The outdoor pools are not heated, which is very uncomfortable. If the pools are warm, I will come back to this hotel again and again :)

Clean and well presented property, looking forward to staying there again.

Could only find 1 English TV channel (BBC News)

Nice all inclusive hotel. Not used to this kind of holidays, but we enjoyed our time here. Room was nice and clean, there are plenty of different restaurants so you could be eating all day long, maybe a little repetitive at the beach area, but it was ok. Beach area is good, with lots of loungers to relax, but we enjoyed the swimming pool area better; the slides were soooo fun! There are transfers to the beach area every 15 min or less, but to be honest, it is just 5min walking away. Otherwise you can stay at the hotel swimming pools, there is also one with bigger slides, but I think this one is more in a shadow area. Great hotel to go with kids. I also tried the hammam and massage, which is extra, and enjoyed it very much Location is good: not far from airport, and there is a bus stop to the city next to the hotel if you want to spend one day visiting things (although quite a few stops until you get there)

Not sure about the entertainment quality; evenings at the hotel seemed quite boring (always the same songs for kids, bingo, karaoke, not very enticing plans), but I think the ones at the beach area were more fun. There is no much to do in the area outside the hotel besides going shopping for knock offs-.

Great relaxing vacation! I suggest this resort to families with kids. The miniclub is very good and will let parents relaxing a bit… The food is of great quality and with a large variety of dishes. The room was comfortable and always clean. The beach area has also many facilities and restaurants belonging to the resort. Staff was always kind, smiley and hard-working.

-

The food is great , the hotel location is great , the staff is trained and nice. We lost an ipad and a neckless and they found them directly which is woow for them. Activities can be better. Shows are nice

Need to add more activities for kids 5-8 years and for adults during day and night, a la carte restaurants are not very recommended

I loved that everyone had their own balcony. It had two locks, the front door had more than one lock too, as a female travelling alone this was actually kind of reassuring. Resort food will never be great but there is a wide selection at any moment of the day. The rooms are clean, the pool is clean too but its cold. There is no indoor pool btw. Language barrier can be an issue sometimes but most of them speak great English.

Honestly, the main thing that brings them down I would say its how cold the pool is and the unseasoned buffet food.

We had one of our best hotel stays here. There's so much to do that one never gets bored. Our 3-year old enjoyed all the activities in particular. The private beach and waterpark were the perfect places to unwind and have a great time with the family. With the ultra-inclusive package, we could eat or drink whatever and whenever we wanted which made our time there all the more relaxing and laid-back. We had such a wonderful time that we ended up extending our stay by one more day. We will be surely back for more.

The only negative thing I have to say is that the temperature control of the rooms is centralized. There were days when it was particularly hot but the central control was set at a higher temperature so staying in the room during the afternoon was somewhat unbearable.