The all-inclusive dining was diverse and delicious. The themed dinners each night were a nice touch. The hotel has beautiful pools with bars and direct access to a clean beach. The loungers were comfortable and well-maintained.The hotel offered plenty of activities, including a gym and entertaining evening shows. all-inclusive stay is definitely worth the money.

The hotel was very crowded, and the main dining hall was spacious but quite noisy due to the number of guests. However, there was the option to make a reservation at the Lebanese or Asian restaurant, which offered a quieter and more intimate dining experience. Overall, the hotel is not ideal for someone seeking peace and tranquility. While the all-inclusive stay is definitely worth the money, offering excellent food, drinks, and services, the level of service and professionalism of the staff is not as high as in other hotels in Dubai.

The hotel was welcoming, friendly & offered a variety of entertainment on site. Lots of areas to sit, relax & enjoy the beach & pools. A variety of cocktails offered each day which was delicious & certainly didn’t spare the alcohol! Food - offered different foods within the restaurants which were tasty & didn’t disappoint. So much food you would not go hungry. Housekeeping - what a job they do always ensuring our room was clean & we were satisfied with everything. Staff were always smiling & very pleasant. Even added some lovely little touches by leaving some towel display which were beautiful.

Lots of pools and activities to keep the children entertained. A good selection of food at all meals, all tasty and fresh. Staff were friendly and helpful, in all areas of the hotel.

Bedding was a little uncomfortable, could be improved.

Access to food, pools and beach.

Poor quality bath towels and bedding. No kids club or play area within the hotel.

i like the property location & the room services & the view

I don't like the late checkout policy, which is really make my family sad and mad as well, i stayed in Sentara mirage hotel beside yours and they gave me up to 4 pm for free, but your front desk asked me to pay extra up to 1200 AED just to extend for more 2 hr which really was surprised

First of all, very friendly staff. Helped us with everything. The room was very clean and comfortable. The food was good, we liked very much the desserts, especially the brownies and carrot cake. The beach is big and always had free space, also the pools. Our baby liked very much the kid’s pool. We also liked that the hotel is located outside the town, and is much more peaceful. We also liked that the hotel security was there every time, so drunk people wouldn’t bother anyone.

The hotel is located near the airport, so you can hear planes all day and night, but it wasn’t that bad. Also our baby was very happy every time she saw planes so near.

Clean and spacious rooms. Delicious food both in main restaurant and other restaurants (this is RIU’s strong side). Good service. Also happy to see that such nice Managers like Maria work at RIU. She helped us to resolve our not quite straightforward problem. I think that presence of such members in the team makes RIU different from other hotels and forms strong desire to return and return!

Some rooms overlook the hotel bar which works from 8 pm till 11.40 pm and is very noisy because of music and guests. Better to recheck at reception before/at check-in.

Facilities and programs

House keeping is the worst thing during our stay, also taking so long on checking in, being so strict on extending the check out time

Staff were excellent throughout.

ABBA SHOW absolutely abysmal. I have seen many ABBA hows over the years but the cast that kept appearing through every act were somewhat extremely amateurs...especially the tall thin guy. They should be removed from your entertainment team immediately.

The staff is extremely friendly and helpful. The facilities are very clean and baby friendly. The water park is awesome for kids and adults. There are so many options in the hotel that you don't miss anything and will not get bored. The food in the main restaurant is diverse, some of the dishes are very good and some are not. The breakfast is very good, as are the thematic restaurants (lebanese, italian, asian). Our baby could not eat dairy products but the staff prepared pasta and steamed vegetables without butter especially for her, so we were very happy. The hotel provides money exchange and taxi services (90 AED for a ride to the Dubai Mall). It is 30 min away by car from Dubai Mall and Burj Khalifa, which is really practical for a short trip.

Vegan people will struggle finding food they can eat, though. In our case, my wife could not eat egg (baby is allergic) and she was quite limited. The wifi is quite slow and videocalling is only viable in the main hall, not in the rooms.