Hot breakfast, comfortable beds, bath tub ready hot water. Parking wasn't too far from Lobby. Friendly Service

No refrigerators in rooms community microwave only down in the lobby snack store area. Wall A/c operates the blower, but didn't turn off, maintenance was called.. A bit expensive already, then at check in was hit with, oh by the way you will be charged a deposit of an extra $150, refundable 3-5 business days after departure if no repairs or deductions are made. A good thing I had that to transfer from my savings, I had enough money in the account for the Hotel Stay, but it declined with the deposit added to the charge. So I instantly transfer the needed funds on my mobile banking.

The room was clean and supplied with the right number of towels. The bed sheets and blankets were clean and the mattress was very comfortable. The pillows were appropriately sized and provided excellent support. We stayed in Rooms 202 and 226. Overall, excellent service.

Unfortunately, breakfast was not included. One my guests thought breakfast was free, since the reservation was make under my Hilton Honors membership. He charged the meal to my room number. I a bit surprised, but paid it without complaint. The good news are that my guest informed me that the breakfast buffet was delicious and well worth it. I took his word on it. :-) In an effort to keep the rooms scent free and clean, we decided not to use the coffee pots provided in our room. We thought we would have coffee in the lobby like in other hotels. Unfortunately, there was no coffee after 10 a.m. Overall, we enjoyed our stay and will come back despite these oversights.

The staff was very friendly and accommodating. The breakfast was delicious!! The waitresses were very nice and I’m so glad parking was on-site! Everything was about a 20-30 minute drive so that wasn’t bad at all. The pool was open til 10p so that was great way to end our day.

The pool at night was extremely Hot! It was hotter than the jacuzzi and it was a bit uncomfortable. It gave my son a headache, we took turns playing in the pool and sitting out just to cool down a bit. The chefs were pretty rude in breakfast so I just stuck with eating the Buffett. My brother asked one of the gentlemen about an omelette and the man said “read the menu”. He didn’t sound happy to be there or maybe just not happy to help us, not sure. But other than that, staff was lovely! The elevators were a bit sketchy. They shook heavily and lots of graffiti which took away from the Hilton vibe. I’ve never seen vandalism in a Hilton hotel before.

It's an older hotel, but it has been kept up pretty well. It is conveniently located directly next to an outlet mall with lots of shops. The hotel staff was extremely friendly & helpful.

The hotel was priced well for Los Angeles & with I-5 and the outlet mall next door it was a fairly convenient location. With that said, the surrounding area is not all that great & there isn't a grocery store nearby. The room was mostly clean, but the bathroom floor could have been cleaned a bit better.

I am frustrated and indignant to those who are irrelevant to my attempts to reaching my invoice of my stay in Hilton Commerce. I don't know where and to whom I should apply to reach to a simple mail of an invoice of my stay. I am facing problems with my company with the lack of explaining how I couldn't receive a simple invoice of stay from Hilton.

Location and ambience.

Mis quote on website regarding king room with extras. I didn’t get anything extra. Also I called the property twice in the days prior to arriving to ask what the deposit is or incidental charge. Both conversations with the reservation operators at the commerce property they both send no deposit is needed. I arrived there and the girl at front desk asks for $320.00! What? I say I will go deposit some money I’ll be right back and she calls me back and says it’s ok just give us $150.00. So, end of the day is it zero, $150 or $320? So confusing

We had an amazing time. Room was nice was clean. My family of 4 fit comfortably in a 2 queen room. Hotel is in a great location, we were close to the highway, so everything was short drive away. Secure, calm, and quiet at night. Staff was friendly answered all our questions and provided us with cookies. Saturday night the restaurant and bar had a great ambience. Definitely recommended it.

The rooms are clean and quiet. The parking is free and easy. The hot tub is open from 6:00am to 10:00pm. There is a food court about a two block walk away with lots of choices.The staff is efficient. A perfect business hotel if you are in the area.

Commerce lacks almost anything of interest, so unless you are working nearby, I can't imagine why you would stay here.

I’ve stayed at this location before and it’s a good location for what I need. It’s close enough to downtown that it’s super convenient and the staff are all wonderful.

The only thing I didn’t like was that our room was next to the elevator which was really loud. I’m not sure if it’s usually that loud or if the fact that it had to be operated manually this past weekend made it louder than usual. My friend and I didn’t sleep very well unfortunately this time. The other time I’ve been to this location I had no issues.

I liked that the outlet mall was next to the hotel, as the purpose of the trip was to go shopping and just relax, it was perfect. I think that overall the LOCATION and SUPER FRONT DESK EXPERIENCE, ROOM CLEANLINESS will make us stay here again.

I didn't like that we were 3 in the room registered, and there were towels for 2 pax only. Also the next day, there was banging in the door to clean up at 9 am, when the kids were asleep, and I didn't want to wake them up. I thought that if you didn't request for clean up, then housekeeping keeps it as is, as we were checking out at noon. This is the first time i have ever experienced housekeeping doing this in all my travels. That is why i give this hotel a 9, instead of 10...There should also be a special price for later check out because a lot of flights are at midnight now..