Upon arrival I requested the room 69 and I was furious when told it does not exist in the hotel. However then a U-turn: I was re-assured by the Israa (at reception) that the room will be built exclusively for me in less than 24 hours. I was shocked. Beside the joke the story resembles the extra effort and going beyond and further for their guests. A big shout to Israa and few other colleagues in hotel. Warmly recommended place to stay.

The elevator repairs and the “construction” site didn’t look good - could be better.

Contemporary design, modern rooms, relaxed vibe. The value for money was excellent, and staff were also friendly.

For a new hotel, soundproofing was poor in the rooms. Hard to retrofit for a new hotel, but it is an issue. Note that there is no bar at this property. There are shops, restaurants, and an Irish bar close by if that is important.

staff was so friendly and very professional and front office team was exceptional especially moraad and israa is very helpful during check-in and check-out.did not hesitate to give late checkout

only the issue was bit far from the city

it is very clean ,, staff were nice (Israa was nice to my kids )

No coffee at the room

I like how neat the room was, the sorroundings, the staff on how helpful they are. SPECIALLY Ms. ISRA, she was very accommodating, very genuine, always ready to help and attend to your request. Good room prices also.

Just the ac. I think it's not cold enough.

it was a very nice stay , they have cozy rooms , and free shuttle bus to marina beach 🏝️ staff are very helpful especially front office team they are very kind and professional Special thanks To miss ISRAA she’s always smiling and helping. and to the leaders Mr Moaad he is very nice person and to MR. Osama the director of rooms he is amazing An Miss Valentine she very helpful Keep it up guys ❤️🙏

new clean helpful staff esp israa was amazing

small underground parking

Fact that hotel being a new one, it was clean, the concept of self-help was really good. staff is friendly especially Sundar at reception.. over all great place to stay.

they don't have coffee/ tea bags for a room as part of a new concept. however the team was good enough to provide us with complimentary coffee on our request.

everything ! the stuff is great specially Yusra from morocco ! she was helpful and always smiles 😄

new beautiful! is like 5 star hotel ❤️

I recently had the pleasure of staying at this hotel, and I can confidently say it was one of the best hotel experiences I've ever had. From start to finish, this establishment exceeded my expectations in every way. Booking was a breeze; their website is user-friendly, and I was able to make special requests for my stay with ease. The staff's prompt and courteous response made me feel valued even before I arrived. Upon check-in, I was greeted with warm smiles and efficient service. The staff provided a comprehensive introduction to the hotel's amenities and guided me to my room. The attention to detail was evident as I entered my room—a spacious, immaculately clean oasis with a breathtaking view of the city. The room itself was a haven of comfort and luxury. The plush bedding ensured a peaceful night's sleep, and the room amenities left nothing to be desired. The sleek design and thoughtful touches showcased the hotel's commitment to excellence. Throughout my stay, the staff's hospitality shone brightly. From the attentive housekeeping to the knowledgeable concierge, everyone went above and beyond to make my stay exceptional. The on-site dining options were equally impressive; I enjoyed exquisite meals at their restaurants, and the breakfast buffet was a delight. The hotel's facilities are top-notch. The pool and fitness center were well-maintained and offered a welcome escape from the hustle and bustle of the city. I also appreciated the convenient location, which allowed me to explore nearby attractions easily. While my stay was nearly flawless, I believe in providing constructive feedback. There were a few minor hiccups during my stay, such as a slight delay in room service, but these were quickly resolved, and they didn't detract from the overall outstanding experience. Rozma, the front office manager and Nurzada is very kind and very polite. I will come back again and again.