Loved the staff. From the reception to house keeping to the front door staff. Everyone was amazing. But one particular guy from the breakfast buffet area was phenomenal. His name was raj and he did an outstanding job. Was above and beyond and such good customer service. Always so happy smiling and welcoming. And ready to help the moment you walk in. He knew every morning what we needed and was onto it even before us saying anything. Top bloke and a lovely gentleman. Wish they had such quality people in australia. We heading back to Australia but when we come back next would love to stay here again.

Room carpets are a bit old. Floors are a bit worn off. In the pictures we had a room with burj khalifa view. But we never got that. But overall it was all good.

Excellent breakfast with great variety. Well equipped gymn. Nice pool area. Staff very helpful. We arrived at 6pm in the morning, checking-inn time is 3pm, the staff made every effort to find us a room immediately. This was highly appreciated. Shuttle service to Malls was efficient and on time.

Minor issue, greater attention to detail when servicing a room. Filling up soap dispensers. Adequate toilet paper. Enough towels for two guests. Double checking to see whether a room has been serviced.

My wife and I arrived at the hotel 8 hours earlier than our check-in time, and although all the rooms were full, Magamed at the reception went above and beyond to make our stay enjoyable. He kindly offered to store our luggage and allowed us to freshen up by using the gym, pool, and spa facilities. He even kept our belongings safe while we explored Dubai, and once our room was ready at 3pm, we were able to relax without any hassle. We truly appreciated his helpfulness, professionalism, and warm hospitality, which made our early arrival stress-free. Thank you, Magamed, for making our stay start off so smoothly! During our stay, the restaurant staff went above and beyond to ensure we had an exceptional experience. The breakfast was absolutely amazing, made even better by the incredible service provided by Shoaib and Raj. Both of them went out of their way to make sure we were comfortable and enjoying every moment. Shoaib's attention to detail and Raj's warm and friendly demeanor truly made us feel special. Their dedication and professionalism turned a great breakfast into a memorable experience.

Noting to mention

Everything was fine, but my evaluation is my personal view. This is my first time in Marriott, and I am trying to compare it with some other 5-star hotels (eg. Dusit Thani in Qairo, Anantara in Abu Dhabi, Intercontinental in Shanghai, etc.), all of these hotels are. The location is good, it is relatively close to the old historic town and downtown as well as many other tourist attractions.

Two nights after midnight I couldn't sleep because of night club music. My room was on the 4th floor. After I informed the receptionist he apologized and promised me that they would solve this but they didn't.

I was supposed to check in at 15.00hrs... but my flight arrived 445hrs....I got at Marriott at 6.30am....I found a very nice gentleman called Kyrillos,he was very kind to me and sympathetic that I'm so tired. Offered me a drink first.....Offered me breakfast...I was amazed at that kind of reception. Then over breakfast he informed me he will have a room for me for early check-in at no extra cost.... During stay met Basu who was extremely helpful and a lady called Luiza. I can remember their names the 3 cos they were exceptional. Luiza kept checking out on me during the conference as I had mentioned I have a headache as she directed me to our conference room. I look forward to going back to Marriott Al jadaf again. I'm forgetting the name of a very nice guy at breakfast who kept my shawl for me,what amazed me is that he could remember my face and I couldn't remember I'd lost something. Staff are amazing,the hotel is very clean,the bed is very comfortable. The welcome note and package of fruits is just thrilling!

Nothing really

Awesome room & very comfortable beds. Huge hotel & loved the location. The view from the pool area was just amazing. You could see the whole skyline of Dubai from there including Burj Khalifa. Very clean rooms & service by the staff's very super quick. Requested bucket of Ice & they had it delivered with in 5mins! super quick

Pool area & pool size could have been bigger for the size of the hotel.

The staff is very friendly especially Mr. Atef & the room service team. They do their best to satisfy the clients. Any suggestion or feedback is considered seriously & action taken immediately. They allowed me to self park my car which I usually like, but not all the hotels provide this option.

I liked everything. But as a recommendations. I suggest to keep Bath robes in the rooms by default (provided when I requested) and air freshener in The common corridors

Superb location, Staff is absolutely fantastic (big shout out to Team F8B in the breakfast section, all of them fantastic!), a really nice hotel overall

Seems I might have been bitten by bed bugs whilst there, front desk was nice and reactive upon mentioning this issue but I followed up over email as well and there was no comment to return or such, which is a bummer.

Ms. Joy's efforts and follow up and how Mr . Michael deals with the guests.

I had different challenges during my stay which made me unhappy and uncomfortable,However, due to professional dealing and rectification of all errors from Ms. Joy and Michael , it made me forgot all the hard time i had and was satisfy.

Fo staff are amazing and professional,specialy michael and manel and the secueity team are professional and very cooperstive as they helped me to get my phone back from the taxi. Thanks alot for thier support.

Housekeeping need to be improved as they delay cleaning the room alot and you havd to remind them on daily basis to keep tissues or other room requirements.