Loved the location. Very convenient and right next to Manar Mall. Staff was amazing. Special mention for Priyanka from the reception for allotting an EXCELLENT room to me with the most amazing view. Amber and the other reception staff have also been immenselt helpful. The rooms are clean and the hotel has everything one needs for a good business stay. Cleaning staff was also very nice.

Nothing bad in particular. Just one stupid policy of the hotel to call in and check on you in case you put a DND sign outside your door is a bit annoying. Was woken up from my sleep a couple of times before I realized the issue and started informing them about putting the DND sign beforehand.

I recently stayed at this hotel, which is either newly built or not very old. The cleanliness throughout the property was impressive. The food from the hotel restaurant was delicious, though a bit on the expensive side. Overall, I had a pleasant stay and would recommend it.

However, I had trouble ordering food via the phone. Despite calling many times, the telephone line for orders was apparently not working. I asked reception three times to connect my call to the kitchen, but nothing happened. Ultimately, I had to go to the restaurant in person to place my order. The Checkin process was also very slow! Overall, I had a pleasant stay.

A good experience to stay a 3 star hotel , I rate 5 star from my side . The rooms and the staff are Ready to help any time . If you need any items in the room they can provide in an minutes . The Receptionist Ms Amber thanks for fast check in and for assistance to reach our around places . Payal she work in Claypot . She Always ready to assist you and thanks Payal for your quick response always, I am thank full to Room Cleaning Boy Ravi and Sawin . They know very well there duties and responsibility . They clean Room very well . That was my First visit in Ras Al Khaima UAE . City Max . I recommend that hotel and hope we stay next time . Thank,s for All of hotel staff and management for your hospitality.

There are microwave in the restaurant and if we request to someone to make hot my food they always denied , No sir this is against hotel polices

One of the best hotels is RAK. I always stop there when I'm traveling to Rak for work. Good value for money. Love the staff - always friendly and helpful and they always give me a late check out if they can. I like that the hotel is quite lively and vibrant, Modern and up-to-date enough for its price rage. Doesn't have this "stale" feeling about it

Sadly this is the problem that all hotels in price range have (all of them, and I've stayed in many in the UAE for work), that water water from shower booths always leaks on the floor. Looks like noting can be done about it...

A good business hotel in the centre of RAK. The hotel is conveniently located near malls. It has a good variety of restaurants on premises though I didn't visit of them so I can't comment on the quality and taste of the food. Mr. Sameh at the reception was extremely helpful and ensured we have a smooth and swift check in. The rooms and spacious, clean, well equipped. The view is also good. I was very pleased to receive a NPS survey at the end of my stay. This just shows how seriously Citymax takes the experience of their customers. Well done. I will definitely stay here again if I visit RAK on business

The toilet shower cabin of room 1014 does close and hence the entire bathroom gets wet when showering. The adjacent room 1015 had no such issues.

I recently stayed at this hotel, which is either newly built or not very old. The cleanliness throughout the property was impressive. The food from the hotel restaurant was delicious, though a bit on the expensive side. Overall, I had a pleasant stay and would recommend it.

However, I had trouble ordering food via the phone. Despite calling many times, the telephone line for orders was apparently not working. I asked reception three times to connect my call to the kitchen, but nothing happened. Ultimately, I had to go to the restaurant in person to place my order. The Checkin process was also very slow! Overall, I had a pleasant stay.

The hotel was rated 3-star. But I would rate it as 4-star or above. Great hotel, cleanliness and comfort at its best. Value for money. Located in the heart of the city. Very peaceful and quiet. City view from the rooms was fantastic. It was simply awesome!

Late check-in. We arrived at 12 noon and asked for an early check-in. But the hotel didn't allow. So, we came back at 3 p.m. (check-in time was 2 p.m.), but yet the rooms were not ready :-( Only one room was ready, and the receptionist made an excuse and told us that because we requested for twin rooms, the other room was not ready.

First and foremost, the location is superb. Nestled in a serene corner of Ras Al Khaimah, away from the hustle and bustle of the city, it offers a tranquil retreat for weary travelers. The quiet ambiance allowed me to unwind and truly relax during my stay. Moreover, what truly stood out to me was the exceptional value for money that this hotel offers. Despite its affordable rates, Citymax Hotel doesn't compromise on quality. The rooms are comfortable, clean, and well-appointed, providing everything one needs for a comfortable stay.

One aspect of my stay at Citymax Hotel in Ras Al Khaimah that could be improved upon is the timeliness of housekeeping services. On one occasion, I placed an order for dental cleaning equipment and clean towels, but unfortunately, they arrived much later than expected. Despite having to wait for half an hour and making two follow-up calls, the items were still delayed. This experience was a bit inconvenient and could be better managed to enhance guest satisfaction.

The proximity of the location to various dining establishments and retail outlets was a crucial consideration in our decision-making process, especially given the needs of our young children. My eldest son thoroughly enjoyed his time at the swimming pool during our stay, and I would like to express my sincere appreciation for the attentiveness and professionalism demonstrated by the lifeguard. Overall, our stay was pleasant and satisfactory.

The mattress was slightly too bouncy and caused us some minor discomfort in our backs whenever we laid down to rest.

My stay at Citymax was a pleasant experience. Manager Saleh and his team were exceptionally friendly and helpful. The room was consistently clean, and the breakfast was enjoyable with a good selection. While having a car is helpful to get around the area, the hotel does offer a shuttle bus to the beach, which I didn’t personally use. Overall, I highly recommend this hotel for its excellent service and comfort.

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