I had the pleasure of staying at the Mangrove Hotel in Ras Al Khaimah, and I must say, Steffan made my experience truly unforgettable. From the moment I arrived, Steffan was there to assist with a warm smile and a level of professionalism that is rare to find. He went above and beyond to ensure that every aspect of my stay was perfect, providing invaluable assistance whenever needed. Steffan’s genuine kindness and willingness to help made a significant difference in my stay. He wasn’t just doing his job; he was genuinely invested in making sure I had the best experience possible. His attention to detail and his eagerness to go the extra mile really stood out to me. Thank you, Steffan, for being such a great person and making my stay at Mangrove Hotel one of the best I’ve ever had. I highly recommend this hotel, and I hope anyone who visits has the pleasure of meeting Steffan.

Room cleanliness, location, parking space and helpful staff.

We had a concerning incident at the Mangrove Hotel when a water tank cover near the hotel parking area gave way as my friend stepped on it, causing him to fall partially into the tank. Thankfully, he wasn’t seriously injured, but it could have been a much more dangerous situation—especially if it had involved a child. I would strongly recommend that the hotel conduct thorough checks on all ground-level water tanks to ensure the covers are sturdy, rust-free, and well-maintained. On a positive note, the hotel staff responded promptly and were very attentive, taking excellent care of my friend’s safety and medical needs. We appreciated their professionalism and concern in handling the situation.

We had a wonderful experience during our stay at Mangrove Hotel! We were pleasantly surprised with a room upgrade, and the room was huge—far more spacious than we expected. It was a perfect setting for relaxation. The staff were incredibly accommodating and went above and beyond to ensure we had everything we needed. Their friendly service made us feel right at home.

Downside was that the water from the shower was brown due to some maintenance work being done during our stay. Hope when we come back, all will be ok.

The room was excellent , stay was excellent. the only thing I recommend is that pls change the white lights to yellow lights...the whole world , 5 and 7 star hotels use yellow light ..but your hotel have a combination of both ...not good...other than that ALL WERE OKAY ...

I recommend is that pls change the white lights to yellow lights...the whole world , 5 and 7 star hotels use yellow light ..but your hotel have a combination of both ...not good...other than that ALL WERE OKAY ...

I liked the staff, Mohamed and Amr was generous by giving us more of the expected, I liked the spacious and elegant room, I liked the sea view.

I didn't like the cleaning service, ounce I arrived I noted the hair on the bed and in the bathroom, hope they are really changing the bed set after each visitor, also the bathroom sometimes was not working, and I hope to put microwave and some tableware, and I hope that the electricity keeps working when we leave the room because there food in the freezer

location, color of the building - can be seen from any point, welcoming atmosphere, very friendly staff - speak several languages. clean and cozy rooms. very comfortable mattresses - don't want to get up in the morning. The window overlooks the boulevard and the water . very clean bathroom with all accessories.

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Room was a nice big size. It was a very nice location. We could walk accross the road to coffee shops and walked looking at the stunning mangroves. Nice vibe. Supermarkets were close by. Good value for money

The mattrass needs replacing. I was sleeping in a hollow. I eventually turned around sleeping with my head, where my feet should be to find some comfort. If that didn't work I would have slept on the couch.

Right from checkin to hassle free checkout, every phase of hotelier commitments during booking is expedited in an excellent " customer delight" mode. And Nrw celebration night with music, dance & food is mind blowing. Can say in routine that room is good, breakfast is good, hygiene is good, all toilettries provided etc are tip of iceberg of this property but ultimate satisfaction during over night stay expirinced by me. In a month or so my family us coming and this property is my final destination to book couple of rooms. Thanks to " booking.com", to suggest this , such a nice place!

For " in room dining," whatever ordered is asking immediate payment, which needs to be streamlined. Either add to room bill or collect some advance by stating check in itself.

Very good location next to the Corniche walking area. Room is very spacious and the bed is comfortable. Also has a balcony which has nice aerial view of the mangroves on one end and buildings on the other. Friendly and hospitable staff as well. Definitely recommend if you’re spending a few days in RAK. Certainly worth the price.

The location was right for our purpose. The rooms was excellent as the size are good. The toilets are clean. The lights and the AC temperature was good. The TV channels are great. The bed and the pillows are very comfortable. The breakfast was good.

The swimming pool is not clean as there are many birds flying around, sitting on the wall on top of the water, and the feathers are in the water. The water does not seem to chlorinated, and it doesn't look clean either.