The location is really good and if you follow the instructions for pre-checkin, check-in itself is seamless as you don't need to do anything and can just open main door and door of the room through an app. We specifically loved that feature as you don't need to worry about keys at all. Wi-fi was great, room was always toasty, a plus as we got -2 temperatures while in Cardiff.

Shower system needs to be revised. It took forever for the water to warm up and it didn't last long, it was lukewarm at best and eventually got cold again (that being mentioned our showers were no longer than 10 minutes).

The bed was comfortable. The room was well equipped. there was a fan, a hairdryer, plenty of towels. Abundance of coffee, tea and milk. Very clean. The location was perfect for the city centre. Just a few minutes walk. Managed to park easily.

The advert for this property shows there is parking available. There is but it isn't connected to the property. you need to park the river side closest to the principality stadium and pay and display. I think the advert for the property in relation to parking is a little misleading but when I queried with them they were very helpful about where to park.

All I needed was a bed for the night as I was in Cardiff for a concert. I got a small but clean, warm room and my own clean mini-bathroom with the tiniest sink a great shower, and there was also a hairdryer. I slept great, loved the water view, the road was quiet, location felt safe.

Unfortunately the doors are fitted with a spring mechanism that makes them slam super-noisily if not held while closing. So if someone's not careful (which applies to lots of people nowadays) and comes back in the middle of the night and is on the same floor, the jumpscare is very likely.

location proximity to city centre. clean well designed considering space

accessibility - I struggled to get into the place but after phoning the emergency number and told I was at the incorrect address and to proceed to the "yellow" door.............maybe this decscription could be added to your welcome email /text etc? They entire block al look similar . But the reception was friendly and helpful. Maybe the price for the small room was high due to the timing of the sports event but quite high for such a small room. Would have expected to pay £110 / night ??

Great location & it felt safe, comfortable, cosy. Tea & coffee facilities were provided in the room, Marks & Spencer & great, affordable shopping options were close as well as Cardiff Central Train & Bus Transport. A microwave was available in the communal area. The TV in the room had a very good music channel also called Smooth - nice for a party atmosphere. The Christmas markets were lovely & I really enjoyed the one at Cardiff Castle. WiseStay was very good value & indeed a Wise Stay 🙂

Good location, close to the stadium and city centre. Bed was comfortable and basic amenities available.

The room was very hot on arrival (heaters on full blast) we had to adjust it when we first came as the heat was a bit suffocating. For safety purposes, the windows cannot be opened fully. Self check in was good but having the same code for both main door and room was a bit worrying. It made me think if other people will be able to enter our room with the code. Luckily, no incidents like that happened and you are able to lock the room on the inside.

Great location, quiet area (despite it to be the very center). Very reasonable price. Was surprised to see a bunch of towels in the room (during booking I got the impression that there won’t be any and took my personal ones). The room has got all the essentials: blow dryer, ironing board, teapot, TV. Premises are clean and tidy. Nice hot shower. Had a great sleep after a long day exploring the city.

Minor thing, but a tap water was cold. Don’t know if that was intentional. Also, the view from the room is not the best, but I know that sometimes you just cannot control it, so it wasn’t an issue.

Excellent location, staff happy to help. Water boiler and ability to make coffee and tea in the room was a nice touch!

Nowhere to place luggage on so had to pick things up from the floor for the first couple of days, thankfully staff were able to provide me with a small table after that. Shower room was very cramped, with nowhere to leave shampoo etc., so had to use the floor again. Also no option for cool water - not good on hot summer days!

Close to the train station & a short walk into the centre. Very clean room & the bed was sooooo comfortable. Decent size for a couple & had everything we needed for a night stay (ie tea & coffee, iron/board & hairdryer). Also loved the fact there was tea/coffee & a microwave by the entrance which was handy.

didn’t see a member of staff (there was a number on the wall of we needed them, but I know it’s a self service property but would of been nice to be greeted but no faults with the property. Would of liked a bigger mirror on the wall (was on the door & it was dark by there so couldn’t really see a lot)

It was literally a 5 minute walk from the train station, and therefore central to all the attractions and facilities of the main town centre. Easy to find and access by using your phone .

The worlds smallest sink , I know it was a xs room , the issue was when trying to brush your teeth or wash your face,you had to avoid hitting the cabinet above the sink also try and have running water and catch it the same time to wash your face and rinse your mouth 😂