The room was clean, warm and comfortable and the staff were courteous and helpful. Check in was very clear and straightforward. Parking was easy and the walk along the canal was pleasant to do before we left.

Breakfast was a bit disappointing. I had asked for a vegan breakfast when booking. I didn't get told that I would need to order veggie sausages until I heard another guest mention it. The member of staff when asked told me there was a 15 min wait so that meant breakfast was delayed. When the sausages arrived they were very tough on the outside and not that pleasant to eat. The staff were very polite and apologetic but said they hadn't got my message. Soya and oat milk were available but no alternative spread or yogurts.

The peace and quite the overall setting the rabbits/ hare were a bonus we saw them playing on the lawn from our room window. The table service for breakfast. The food both at the hotel and the pastures lodge pub and restaurant was great. The bed was really big and comfy. The shower was a good size and easy to use.

The mattress cover didn’t fit the bed. The rooms were a little to warm even though only heat was in the bathroom. There was a fan that we used that did help. I didn’t like the buffet breakfast preferred table service as the breakfast was cooked from our order so hotter and not a greasy fried egg like the buffet ones. On check out I was asked to pay the bill however I paid on arrival. The receptionist could not find the receipt I showed her the money had left my account and showed her my online banking app on my phone. My mobile number was taken. I was slightly embarrassed as other guests waiting to speak to her. The receptionist then said it’s ok I will sort it later. A bit awkward!!

The location is fantastic, the food in pub was lovely

The room advertised had a bath, but the room had a shower in and no bath, I have herniated discs and chronic sciatica and can't use showers because I can't bend forward so sadly disappointed, also the breakfast wasn't nice, sausage taste too herby for breakfast they weren't cooked enough either, the bacon was chewy undercooked and fatty, mushrooms were slimy, vild beans and tomatos snd the eggs were swimming in oil, the scrambled eggs were black and in a solid clump, inedible really all of it,

Friendly and efficient staff. Spacious and very comfortable room (triple). Excellent bedding. Nice and comfortable bathroom. Dinner possible nearby (across the car park). Very good breakfast, mainly for Englisch breakfast and variants; also yoghurt, fresh fruit salad, cereals, croissants available. Very quiet venue with ample parking but somewhat faraway from the motorway.

The WiFi required creation of a free account, which has the character of a contract with small print on which I could not consent; hence: no internet access. I reported this at the reception and was told that this new policy had been adopted just recently. Before that, access was simply with a password. Very disappointing for this otherwise highly appreciated hotel.

The staff were brilliant. The service was excellent, The room was clean, As was the W.C. Facilities For the room, Loved the lighting options. & the speed of how fast the Ater heated For the shower, thinking of getting that style shower For my home!

could have done with a second room key, could have done with a plug socket both sides of the big bed & 1 for each of the single beds. we didn't find the 3rd set of towels till we were leaving, à sign or someone to say where the 3rd set is would be good.

We stayed in the rockingham suite. It was beautiful and spacious the bathroom was stunning. The best shower I’ve ever been in jets coming from every angle. Bed was huge and comfortable and the staff were welcoming and lovely! Tea and coffee provided, iron in the wardrobe and a safe for valuables. There was also toiletries which is amazing if you forget to bring some. Little extra bits that you wouldn’t expect for example tv in the bathroom a docking station for iPhone, flute glasses. If I was going back to that area I would definitely stay again, even the lobby was beautiful.

There were works being done outside- obviously that’s not the hotels fault but the room got so warm so when we opened the window it was super loud.

The hotel was in a lovely scenic location and had its own restaurant and bar but also had a second lodge on the other side of car park which provided a lot of choice. Loads of free car parking spaces right outside and the hotel was immaculate with plenty of space. The staff were all lovely and welcoming and plenty of choice for breakfast. Continental options and drinks were buffet style and you can order a hot breakfast too.

Only slight hiccup was the beds .. we all seemed to wake up with bad backs but this obviously is a preference of whether you like prefer a harder or softer mattress so can't really complain. We would definitely recommend this hotel to everyone and would stay there again if we are ever back in the area.

The room was a great size and had everything you could want. The only thing we found was a little bit of mould on the wall paper by the window and in the bathroom. Breakfast was a really good buffet style, which was all freshly cooked and replenished quickly. The croissants were warmed for you as you wanted them and served to at the table. There was a good selection of hot and cold food to choose from. The staff were all very friendly and efficient and could not be faulted.

The staff were most welcoming and helpful. It was obvious all the staff we encountered work hard to make our experience memorable, from Michelle on reception to the lovely night porter who made us tea and coffee and the ladies on breakfast and those that cleaned our room. They all made a difference which we appreciated.

The restaurant is closed on an evening in the hotel and you have to go across the car park to the Pastures Lodge complex. The only lounge are is in reception.

Clean throughout the property. Good breakfast. Helpful staff. Airy spacious comfortable dining area. Comfortable bed. Nice to have an adjustable heating system in the bedroom. Little canal walk right by the property was a nice surprise. Good food in the pub opposite. Worth the detour off the M1 to break the journey going further North.

Initial issue with hot water due to some of the boilers malfunctioning but the water did heat after about 15 mins … and then repairers seen next day.