The location was brilliant, especially in December when Christmas fairs/markets were on in George Square and St Enoch’s Square. The car park was a bonus, but at an additional cost. The staff were very friendly and helpful, the room perfectly adequate, a lovely breakfast - continental or cooked with vegan and specials available on request. The haggis was a tasty addition to the normal ingredients of a cooked breakfast. Slight down side, having driven almost 250 miles in mist and drizzle we arrived after 3.00, the check in time, but the room wasn’t ready until almost 4.00. Would highly recommend and would use again if in Glasgow.

Only the wait to get into our room.

Our stay was good value for money considering the hotel is so central with many main attractions / bars / restaurants/ transportation within walking distance. The hotel is located within a 5 minute walk to the Christmas Markets, which is the main reason we visited Glasgow. The room was quite spacious and very clean. The bed was comfortable and the room had extra pillows and a hairdryer which was great because you usually have to request those. We got two packets shortcake biscuits and teas/coffee sachets too. Overall a pleasant experience.

It was a bit noisy during the night from noise outside and guests going to/from the elevator.

The hotel was really close to the town centre and transport facilities. Staff were friendly. Breakfast was nice. The size of bed was amazing too.

The room could do with a little updating especially the bathroom. Breakfast area was small in size; especially if busy. As the buffet was only in a small area and it would have been nice to have been served tea/coffee rather than having to do this yourself. As by the time you get both, either your tea/coffee or your breakfast is cold. It also an advised on the website that our room would be serviced daily, unless the DND sign was put up, however our room wasn't serviced on the Saturday which was disappointing.

Me and my partner where welcomed by friendly bubble people at reception, the female manager deserves a 5* (didn’t catch her name) was helpful as we arrived a few hours early and has great customer service services all round, so polite and bubbly. The young bartender deserves a 5* also, he was so friendly had great customer service (also didn’t catch a name) couldn’t have been more happier/friendly and had great knowledge about bars. The room was more than we could have expected. Nice big spacious rooms, the bed was huge and the most comfortable bed I’ve slept in a while 😂. Breakfast there is plenty to choose from, cooked breakfast to pastry’s, fruit and much more. Overall very happy with our visit and will definitely be back

The only thing I would say that I didn’t like about the bacon was a bit hard only because it had been sitting a while but it’s understandable as we had a late breakfast.

Ideal hotel for our needs, great location for access to city centre, especially merchant city, the GoMA, shopping on argyle street and George Square. Also just around the corner for Queen Street train station. Hotel was clean and staff were exceptional. Would definitely recommend

Only three slight niggles really, the window in our room didn't close fully which meant we could hear noises from the street, not overly noisy or continuous but might be an issue for light sleepers. The shower over the bath kept working its way to the left which was a little inconvenient when covered in shampoo to have to redirect it to where I needed it and a little minor issue of no plug sockets next to the bed for phone charging. There are plenty sockets in the room but would have preferred a couple near the bed. My personal preference I should add.

Location was good for shopping which was the purpose of our trip and it had a small car park to the rear which we managed to get a space in which is £15 per 24 hours . Breakfast was lovely poached eggs were perfect it was comfortable and had everything we needed .

Was a little dirty in our room tea staining on walls near bin left over sunglasses and vape underneath the bed and bit of black mould around bath taps , very noisy out side as there is bars and restaurants all around with glass bins being filled up every few hours

The customer service from everyone at the hotel was outstanding and made us feel really welcome. So friendly and helpful, couldn't be happier. Stewart was especially welcoming. The price of the hotel was just right for what we got. Very unfamiliar with Glasgow so the location was really handy to get to places. Room was very clean and comfortable. Breakfast was absolutely delicious, we were very impressed. Bar drinks are reasonably priced and good variation.

Very small room that I didn't anticipate but for the price I couldn't complain, was really just a getting ready to go out room anyway.

Good location close to train stations and shopping. Lots of restaurants and bars too. The staff were amazing - lovely rooms and good food. Conference facilities and conference support was amazing.

A bit close to the homeless support centre. Came across quite a few drunk people and homeless people on the streets - a bit uncomfortable at night as I’m a lone woman. The restaurant and coffee bar/drinks bar area is in the lobby and quite small in size, adequate in evening hours as it’s not well used for dinner but it gets a bit busy during the day.

As we were attending a wedding near the hotel, the location was perfect, within walking distance. The room was a bit smaller than I thought it would be - but it was comfortable and had more or less what we needed (would have preferred the use of a small fridge in the room.... but was advised, if required, items could have been put in the staff fridge). The bathroom amenities were suitable and I liked the complimentary hand/bath washes. There was very minimal noise throughout the hotel, especially at night for sleeping, which was great for a good night's sleep! Breakfast, in the morning was buffet style and there was a good range of continental goods and a selection of hot cooked food, all of which was tasty...All round we had a great stay. :-)

The only niggle for us, was not having the use of a fridge in the room and not having complimentary bottled water.... but not a problem

Very clean and inviting. Staff were very helpful. Stored our luggage until check in time as we had plans booked and didn’t wanna carry our luggage around. We got to check in an hour before with no charge. The best bits were the snacks in the room (fruit bowl and biscuits) not cheapy ones either and the bath was just amazing. I hadn’t had a bath in years so it was good to chill and relax after a long day of walking everywhere.

No air conditioning in the room. It was a very hot day but there was a table top fan but being left on all night was noisy. My partner needs colder air while sleeping due to his asthma.