Stayed at this hotel many times, great place to relax. Lovely rooms and bathrooms. Hotel welcomes dogs, pretty grounds and places to walk.

As much as we love this hotel, it has held a wedding on most weekends we have stayed. This is not usually a problem for us and obviously this is the main income to the hotel, but this time we felt that the paying guest was secondary, the receptionist informed us at the time of check in, that they would be most grateful if you could check out and be off the premises by 11am! God forbid that the bride and wedding party would set eyes on the ordinary guests! Don’t offer the rooms, if you can’t deliver the usual customer service to the paying guest.

The hotel is really an oasis of tranquility. My partner and I were there for a weekend break and this was the perfect place to escape to. The grounds are beautifully taken care of and full of lovely little details that make the space very special. The hotel buildings are very nicely decorated with a lot of attention to detail. The hotel staff were so accommodating and made us feel completely at home. We ate our meals on the terrace in the garden and it was simply lovely.

The pillows were not great and both my partner and I had stiff necks in the mornings. I would suggest the hotel offer neck supporting pillows for guests who need them.

It’s a beautiful property. The grounds were gorgeous. Came here during the holidays but we did not purchase their Christmas package. The staff in bar area was excellent.

The night receptionist, Alina? Wasn’t accommodating after we asked for just a basket of bread. We arrived late, our rental had to be tolled to the hotel due to a flat tire, we were famished/tired. Very unfortunate given we heard wonderful things about this place. Szolt, the GM was very attentive after he heard the “hiccup”.

Lovely property and well maintained. Room was comfortable and had everything you need for a short break. Great grounds to relax in and helpful staff to greet you at reception and bar area. Overall a very nice play to stay, and we will again in a few months.

Not much to not be unhappy about. We liked the place a lot. Point to consider to make even better. Access to the room was through a steep stairway that was a little narrow. Would be nice to have some gym facilities and a wider food choice in the bar area.

Location was fabulous. The room had a fab view. Bed was comfy. The massages in the spa were great but expensive.

Location was fabulous. The room had some hairs, possibly from a dog on the chair and the bathroom mirror light was half missing/broken. The breakfast was a let down as the food was cold. We sent it back and the replacement was still cold food but served on a hot plate. We asked for marmalade but the manager didn't appear with any, he was running around ordering stff around, then we were asked to move out the dining room whilst still eating because they had to clear the room, we walked past the room half an hour later and they still hadn't cleared the room. Am glad we ate out for dinner bearing in mind how bad the quality was of the breakfast. The massages were great but expensive.

Staff were friendly. Food was lovely. The room was clean. We would have loved to experience afternoon tea and Spa but unfortunately it was not possible due to a wedding being hosted during our stay. Will definitely return for a retreat!

That we couldn’t reserve a table for afternoon tea or book a Spa treatment due to the hotel being block booked due to a wedding. I understand that it was beyond staff control but they were great hosts!

Perfect choice for a night's stay after going to a friend's wedding. Lovely sized room in the courtyard. Comfy bed, so a great night's sleep! Pleasant helpful staff on reception and in dining area. Would definitely stay again to explore the area and its many attractions.

It was a shame that the carpet had a stain by the bed, which was visible as soon as you walked in the room, and whilst the blinds worked, they didn't go up straight .

Location is superb and the grounds were idyllic. So peaceful. Loved the terrace for a drink. Found the staff friendly and personable. The food was good, and the decor was lovely. Good wifi and nice free parking. Would stay again even if the price was at the very top end of what the hotel can feasibly get away with.

No bathrobe in room as stated. No water in my room but was in my friends room. Rooms were numerically next to each other but not in the same section of the building. Breakfast was nice but initially a little sparse - not a four star breakfast. Staff were really nice people but perhaps a little more training to develop their abilities to anticipate..... numerous small, insignificant holes in their knowledge or management was interesting to observe. Coffee sachets in room were tasteless. These little things did not detract from our stay but may make a difference to other guests with higher expectations.

The property, room, ground, and food were all impeccable. the staff was super friendly and worked hard to answer any questions or be of assistance. I could tell they work long hours, but were always kind. I will be back! Hopefully the rates won't sky rocket because of my awesome review because they were very affordable. :-D

Nothing the hotel could do, but a family "moved in" the room next to me and there were a couple of very sick people hacking all night - lack of sleep and I was concerned also for my health whenever in the hall.

Another great stay here. Loved the Christmas atmosphere and ambience.

There is a lack of indoor space for individual guests to relax and enjoy the hotel but this may just be as my visit was close to Christmas and there were quite a few groups./ events. The library was very cluttered with remnants of afternoon tea yet to be cleared. May benefit from more employees during busy periods to maintain the feeling / standards of a luxury hotel as the employees that were there were doing their best.