287 reseñas
Desde
$300Swainson Street, Hartlepool, TS24 8AA, Reino Unido
287 reseñas
1/74
Restaurante
Wifi gratis
Bar
Recepción 24 horas
Habitaciones para no fumadores
Ascensor
Artículos de aseo gratis
Bañera
Welcome to the Best Western The Grand Hotel Hartlepool, where the charm of this 3-star gem greets you just 0,1mi from the vibrant city center. Nestled on Swainson Street, this hotel offers a delightful blend of comfort and convenience, making it the perfect launchpad for your Hartlepool adventures. With rates starting at an inviting price, this spot is perfect for travelers looking to explore the town without breaking the bank.
As you step inside, you'll discover a range of fantastic amenities designed to enhance your stay. Treat yourself to a delicious breakfast to fuel your day, or unwind in the hotel bar after a delightful dinner in the on-site restaurant. Whether you're in town for a business meeting or a leisurely escape, the meeting/banquet facilities and 24-hour front desk ensure your every need is met. Free WiFi keeps you connected, while private parking is available for those who prefer to bring their own wheels.
The Grand Hotel boasts 287 reviews showcasing its commitment to guest satisfaction. With features like non-smoking rooms, elevators for easy access, and even kids' meals available, this hotel caters to both solo travelers and families alike. Don’t miss out on the opportunity to enjoy a relaxing bath after a day of exploration, all while taking in the view that surrounds you. Book your stay today and experience the warmth of Hartlepool!
At The Grand Hotel Hartlepool, dining becomes a delightful experience at The Grand Restaurant, where you can sample delectable British cuisine in a family-friendly atmosphere. Whether you’re feasting on a hearty breakfast to kickstart your day or enjoying a relaxed dinner after your adventures, the restaurant serves up dishes that celebrate local flavors with a touch of flair. Gather around the table with friends or family and create memories filled with laughter, succulent bites, and perhaps a toast or two to new experiences!
After a day of exploring the breathtaking Hartlepool coast or browsing through the local shops and attractions, retreat to the hotel bar for a refreshing drink. This inviting space is perfect for unwinding as you recount your day’s discoveries or plan your next outing. Sip on your favorite cocktail or choose from a variety of fine wines and beers, elevating your evenings with a touch of merriment. The warmth of the staff and the cozy ambiance make it an ideal spot to connect with fellow travelers or simply enjoy a quiet moment of relaxation.
When it comes to convenience and ease, The Grand Hotel Hartlepool has you covered. With multiple payment options like Mastercard, Visa, and American Express at your disposal, checking in and settling your account is a breeze. So dive into your next adventure stress-free, knowing that your home away from home awaits with open arms. Embrace the warmth of Hartlepool and make the Best Western The Grand Hotel your gateway to a memorable stay!
Aeropuertos más cercanos
Durham Tees Valley Airport
15miNewcastle International Airport
30,9miRAF Linton-On-Ouse
44,1miLeeds Bradford International Airport
59,5miRestaurante
Wifi gratis
Bar
Recepción 24 horas
Habitaciones para no fumadores
Ascensor
Artículos de aseo gratis
Bañera
Vista
Mostrar 6 fotos
Estándar, 1 Cama Individual
1 Cama Individual
235 pies cuad.
Baño Privado
Bañera
Vista
Artículos de aseo gratis
Más detalles
1 Single Bed Non-Smoking Standard Room is 129 square feet and includes a single bed 80-130 width.
Mostrar 6 fotos
Estándar, 2 Camas Individuales
2 Camas Individuales
235 pies cuad.
Baño Privado
Vista
x4
+
x3
Más detalles
2 Single Beds Non-Smoking Standard Room is 151 square feet and includes 2 single beds 80-130 width.
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Estándar Familiar
1 Cama Doble
1 Cama Individual
215 pies cuad.
+
Más detalles
1 Double 1 Single Non-Smoking Family Room Standard Room is 215 square feet and includes either a double bed 131-150 width or a single bed 80-130 width.
Mostrar 9 fotos
Suite
1 Cama Doble
235 pies cuad.
Baño Privado
Vista
x8
+
x5
Más detalles
Suite-1 Double Bed, Non-Smoking, Sitting Area
Mostrar 5 fotos
Habitación Estándar
1 Cama Doble
235 pies cuad.
Vista a la ciudad
Baño Privado
Bañera
Artículos de aseo gratis
x4
+
x3
Más detalles
Room Standard
Mostrar 5 fotos
Superior
1 Cama Doble
235 pies cuad.
Baño Privado
Vista
+
Más detalles
Superior Non Smoking
Mostrar 7 fotos
Familiar
1 Cama Individual
1 Cama Doble
235 pies cuad.
Vista a la ciudad
Baño Privado
Bañera
Artículos de aseo gratis
+
Más detalles
Estándar, Individual
x10
+
x6
Más detalles
Room Two Beds
Habitación Seleccionada al Registrarse
Más detalles
Estándar, Individual
Más detalles
6.8
287 reseñasCategorías de evaluación
Limpieza
Comodidad
Ubicación
Instalaciones
Personal
Relación calidad-precio
Calidad del WiFi
Desayuno
Reseñas destacadas:
Jackie
8.2
noviembre de 2024
Room was big and comfortable and very clean. It was also very quiet throughout our stay. We did not have breakfast as we do not normally eat breakfast. Location was great for the shopping centre and other amenities such as the docks/museum and within a 10 min walk to the sea front. Local beaches at Seaton and Crimdon by car are easy to get too. The India Restaurant a joined to the hotel served lovely food and the staff were lovely and very welcoming so much so that we went twice during our stay.
Parking was very limited with only 15 spaces close to the hotel however in the evenings we did manage to get parked outside the hotel. The other parking was quite away from the hotel not the best for people who don't know their way around. This is not a dislike more of an improvement. We only saw two members of staff during our stay which was 3 nights and the girl on reception was very pleasant and welcoming. However the first impression you get of a hotel and what to expect is the Receptionist. and even though it was late at night when we arrived around 7pm someone dressed well and smart in their appearance would have given a better first impression of the hotel. Also the main entrance was never really watched and anyone could just work in at anytime.
Hannah-louise
8.2
septiembre de 2024
The size of the room for the price (it was £10 to upgrade to the suite) was very good value for money, the room itself was really good, very good facilities and size, very comfortable and clean.
We had an issue with our kettle that required us to change the kettle, the water in the kettle tasted salty, we were told it was an issue with the kettle but I think it could have possibly been an issue with the water in the room. We also had an issue when checking in with payment, we were told there was an issue with the card machine, we had the resolve this issue ourself (on the staffs instruction) by paying for the room through Booking.com. At the time I was worried about this because I wonder what sort of issue would have been created if paying through Booking.com was not possible.
Debbi
8.2
agosto de 2024
The staff are great, very friendly can't do enough for you. Mayleigh on reception was lovely and help us enormously. She works incredibly hard and it very multi tasking. There were issues with hot water & hotel were going to cancel the room but sorted another room & gave us a great discount, it was much appreciated, we were meant to be in a double double suite but were were moved to a family which was completely adequate and roomy.
No music in breakfast room as very quiet & this would of changed the atmosphere & no staff around to help, kept having to go to reception to ask for more things that had ran out, seem very short staffed.
Anita
8.2
mayo de 2024
Room was massive, the bed was huge, sound proofing was good . I loved the led mirror in the bathroom. Breakfast was nice but limited for vegan. Some scrambled tofu or some type of fish would have been nice as I don’t eat any meat, eggs or cheese. The location was perfect, bus stops are outside and opposite the hotel. The Middleton shopping mall is right opposite the hotel. The staff were really helpful and friendly. I enjoyed my stay.
Noisy plumbing. No heated towel rail, towels are far from wash basin and bath tub The shower was difficult to work. My room was a little chilly at night. I am disabled, my room was far from the lift. No disabled access into the hotel, both entrances have steps. No food available in the bar, apart from nuts and crisps.
Holmes
8.2
julio de 2024
I like the central location. Close to the train station pubs restaurants and shops. And near the university my daughter was graduating from which was the reason for our trip. Plenty of hot water. A hairdryer. Tea. Coffee and comfortable bed.
The TV didn't work but I wasn't really bothered about that. The main thing was the noise from the seagulls made it very hard to get to sleep as they were making a lot of noise most of the night. That is not the hotels fault but complimentary ear plugs would have been a nice touch and very welcome.
Andi
8.2
agosto de 2024
The staff were so lovely I've stayed in many hotels and these staff are the most friendliest efficient staff I've ever dealt with. Nothing was too much trouble even though only 2 members of staff were working covering bar, reception and basically everything bless them. My own fault with the hotel.it was too hot even having 2 fans could not help we were melting getting ready and also radiators were warn and couldn't turn them off. None of the windows opened neither...
Too hot the room
Sean
10
julio de 2024
We did not have the breakfast during our stay also . The first room we was given on the 2nd floor was excellent but we could not open the window and it became very stuffy in there so we had to down grade to the next level of room .
Not being to open the window.So we had to down grade to the next level of rooms. Apart from that . The rest of our stay was great . Thanks guys.
Susan
8.2
noviembre de 2024
Very helpful and friendly staff. Clean corridors and room. Though we couldn't find it on the web, they DO have an elevator ! Moved to a warm room after the first had no working heating.
The suite heating didn't work, warm water took 15-20 mins of running the hot water tap. Parking was hit and miss. Breakfast room was cold and so was the bar.
Susan
8.2
mayo de 2024
Recently refurbished clean bright & comfortable. Excellent location to shopping centre.
Issues re checking in with regards to encouraging guests to self check in however not linking up with main system. Staff member knocked on room door 20-45 to ask my name & if I had checked into room. Confirmed this then received a phone call to my room to check if I had paid? Had to wait for a staff member in morning to manually check out & confirm payment.
Darius
10
marzo de 2024
The staff we're very helpful, pleasant and attentive, beds were very comfortable and the room was cosy all the time, breakfast was perfect, a charming lovely old hotel, would happily stay there again and likely will do, one thing is that it would benefit from more detailed cleaning of bathroom/ shower cubicle otherwise it was a very positive experience 🙂👍
A little bit better, detailed cleaning would make it more pleasant to the eye
Atracciones
National Museum of the Royal Navy Hartlepool
0,4miDurham Castle
15,7miNorth York Moors National Park
24,3miNewcastle Castle
25,2miCaptain Cook Memorial Museum
27,7miWhitby
27,8miGoathland Railway Station
28,2miKilburn White Horse
30,8miHelmsley
31miAtracciones
National Museum of the Royal Navy Hartlepool
0,4miDurham Castle
15,7miNorth York Moors National Park
24,3miNewcastle Castle
25,2miCaptain Cook Memorial Museum
27,7miWhitby
27,8miGoathland Railway Station
28,2miKilburn White Horse
30,8miHelmsley
31miAeropuertos
Durham Tees Valley Airport
15miNewcastle International Airport
30,9miRAF Linton-On-Ouse
44,1miLeeds Bradford International Airport
59,5miThe Grand Restaurant
Cocinas
Ambientes
Restaurante
Wifi gratis
Bar
Recepción 24 horas
Habitaciones para no fumadores
Ascensor
Artículos de aseo gratis
Bañera
Vista
Aparcamiento
Aparcamiento Privado
Área de estar
Escritorio
Sofá
Baño
Artículos de aseo gratis
Bañera
Baño o ducha
Baño Privado
Ducha
Papel higiénico
Secador de pelo
Toallas
Comida y Bebida
Almuerzos para llevar
Bar
Bar de aperitivos
Comidas para niños
Desayuno en la habitación
Restaurante
Vino/Champaña
Comodidades de la habitación
Cama plegable
Enchufe cerca de la cama
Perchero
Plancha
Sofá cama
Ventilador
Dormitorio
Armario o clóset
Ropa de cama
Exteriores
Área de comedor al aire libre
General
Acceso al salón ejecutivo
Alfombrado
Ascensor
Calefacción
Habitaciones familiares
Habitaciones para no fumadores
Propiedad libre de humo
Suelo de baldosa/mármol
Instalaciones de Negocios
Fax/Fotocopias
Instalaciones para reuniones/banquetes
Internet
Wifi gratis
Medios y Tecnología
TV
Seguridad
Acceso con llave
Alarmas de humo
CCTV en áreas comunes
Extintores
Servicios
Servicio de despertador
Servicio de despertador/Reloj despertador
Servicios de Limpieza
Lavandería
Limpieza diaria
Prensa para trajes
Servicio de planchado
Tintorería
Servicios de Recepción
Check-in/out exprés
Check-in/out privado
Factura proporcionada
Recepción 24 horas
Vista
Vista
Vista a la ciudad
Pets are not allowed.
WiFi is available in the hotel rooms and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Private parking is available at a location nearby (reservation is not possible) and charges may apply.
Políticas para niños
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Políticas de cunas y camas extras
No capacity for extra beds or cribs.
Efectivo
Mastercard,
Visa,
American Express
Este establecimiento no acepta efectivo.
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