It was just an amazing atmosphere and the building was just stunning. The room, the walls, the decor was themed so well and the finish was marvellous. The waiters and the porters awaited at the door everyday, welcoming you back into the hotel, and the front desk and concierge were so helpful and brilliant in providing us a fantastic stay. The sustainable theme of nature and plants was such a matching backdrop for the hotel and the rooms and everything in between. It was cosy but it felt modern as well and the room design was brilliant. Having a restaurant and cafe in the lobby and the plants and greenery all around, it really isn’t something you should miss. The location was even better than the hotel itself. Located I think 30seconds walk from Green Park station, connecting 3 important tube lines, it is so accessible and easy for travelers and for work. Everything about the place was beautiful and it was a memory that would stay with you forever. Coming to London and having the best time of your life, would not be possible without 1 Hotel Mayfair, and the comfort of return to a home every night, it really was magical. Thank you to all the crew, porters and staff for the stay, it was an experience that none other could match.

Nothing

The friendliness and politeness of all the staff were impressive, especially Mickey, the doorman, who welcomed us and was always receptive and kind! The hotel provides its own car for short trips, Brian the driver was amazing! Roxane, Daniel and Lamar also impressed us with the care they treated us! the accommodation was wonderful from beginning to end, incredible design, everything clean, exclusive room amenities, impeccable operation and services, oh and wonderful breakfast! We can say that Mickey was the man! He made our stay unforgettable and will be missed! Such an experience!

Overall, I had a great experience and found many aspects to be quite enjoyable. The room itself was clean and well-maintained, and the bed was incredibly comfortable. I had a good night's sleep every night!

I did encounter a couple of issues during my stay. The Wi-Fi in my room was unfortunately quite unreliable. It was slow and often disconnected, which made it difficult for me to stay connected and get in touch. Additionally, I had requested connecting rooms a month in advance, but unfortunately, we did not receive them during our stay. This was a bit disappointing as we were hoping to have our rooms connected for convenience.

Eco friendly and the filtered water tap is very unique. Whole design approach of the hotel really feels they aiming to stay eco friendly, from the big bottles can’t take away toiletries to recyclable slippers, to order only breakfast which I think save a lot of waste and guarantees food is freshly made. Lots of staff so service is prompt.

AC wasn’t working, turns out it was malfunctioning. it took a few hours to work out if I had to move rooms or if the AC will be fixed so I can sleep in same room and it was late. Good thing is hotel worked out reasonable compensations for the issue and rest of my stay I had proper AC

Facilities and staff were absolutely amazing. Everyone is so nice and always taking care of you.

The invoice I had to put down still hasn’t come back a week later.

The quality of the finish on the interior of this hotel is some of the finest I have seen and I have stayed in many five star resorts around the world. The zen like style and the use of real plants all around the hotel including 4 in the room is beautiful. The staff are amazing. The attention to detail and thought that have gone into the design of the rooms and the amenities on offer are exceptional.

The only constructive criticism for the entire stay was that the burger from room service was poorly presented and not the best for the price of £39.99. I’m happy spending large amounts of money on food if I feel it’s worth it. This unfortunately didn’t feel worth it. Everything is was exceptional.

Location Staff

Hotel trying to take extra money during checkout.. visitors need to review their bill before leaving, I had to follow up with them two days after my checkout for them to remove the extra service charges, nevertheless the refund it to me ultimately.

Very clean, home away from home, and the staff are very attentive and always happy to help.

The best staff, very polite and helpful and approachable, the doormen are really sweet and kind and they willingly help you getting a taxi or help you finding your uber even, very mindful.The restaurant staff and the reception staff are very helpful and professional as well.

It took me a while to be able to modify my reservation at the hotel as I initially made my reservation through booking.com

Comfortable Clean Staff are friendly from beginning till the end Location is amazing you can walk to every thing Oxford Street, Piccadilly street ,soho , knightsbridge street Near to all restaurants and coffee shops

No bidet shower The block high a large amount of money which may effect your travel budget But it’s returned quickly in check out