Perfect location close to Paddington station. Small but cosy rooms with very comfortable beds. Fresh bathroom with nice amenities and superb towels to try and snuggle in to. The staff are always on their toes to help with whatever they can do for you,

For the price I think the value was exactly on the spot. Could be good with one or to hooks for jackets etc in the room.

Just a 2 minute walk from Paddington Station, the residence sits at the back corner of the street, which makes this place less crowded and less noisy. Residence is newly opened, and we got the junior suite room located on the first floor. The in house PP Cafe serves continental breakfast (consisting of a decent spread of white bread, wholemeal bread with a toaster provided, fruit preserves, butter, yoghurt, some pastries, hot water for tea or coffee, cereal with milk, orange juice, apple juice, cold cuts, tomatoes, pickles, cheese spread, cut fruits and whole fruits) that were complimentary while the Malaysian breakfast menu were chargeable. We had the Nasi Lemak which was really delicious consisting of the whole set of fragrant coconut rice, cut cucumber, crunchy anchovies with peanuts, spicy sambal and tumeric fried chicken, which was a legitimate representation of the Malaysian dish. To add on and emphasize, this cafe is Halal. The residence also provided 1 full size prayer mat with the Qiblah direction sticker on the ceiling.

After the first night when we went out for the day at around 9am, the sign to 'make up room' was displayed clearly on the door of our room, but we came back after 10pm to find that the sign was still there and the room untouched. The morning after, we did the same, but this time the room was cleaned. Also, even though we had opted for the junior suite due to its slightly larger size based on the sq feet, the room ended up having a long stretch of corridor which was not exactly usable. The bathroom also was a little cramped and the shower door would not close properly, ended up with shower water pooling on the dry side of the bathroom.

Spacious, comfortable beds. Staff were very helpful.

Long stairs to get to the rooms. No lifts available.

Very kind staff, good beds, nice rain shower, excellent prices for this location

it can be a bit noisy due to the single glazed window, but in practice it was quite good and most of the time quiet, you can't open the window (makes sense for safety reasons as our room was on the ground floor), no chairs or a couch (not comfortable for a longer stay, for us for one night it was absolutely fine

The staff were friendly and helpful and it was great to have somewhere safe to park the car

The bed was very hard and the room very small for a couple trying to move around. There was only 1 towel and 1 cup and 1 bottle of water No lift so climbing the 8 flights of stairs with bags was challenging

Great location, able to get early checkin time easily. Good size deluxe single room, great shower with products provided, large supersoft high quality towels.

Radiator in the bathroom was very hot and made the room a bit too warm, but rather that than cold 😊

This is a brand new hotel. It’s very quiet, renovated to a good standard, staff were very friendly. Excellent location

Small rooms, no breakfast option.

I recently stayed at this hotel and had a truly wonderful experience. The service provided by Hannan and Sazzad was exceptional. From the moment I arrived, they were welcoming, attentive, and went above and beyond to ensure my stay was as comfortable as possible. Their hospitality and professionalism really stood out. The breakfast was also excellent, and the dining staff were friendly and efficient, making the experience even more enjoyable. Hannan and Sazzad’s exceptional service is the main reason I’ll be booking this hotel again in the future. I will definitely be recommending this hotel to my friends and relatives as well. Thanks to the entire team for making my stay so memorable!

Me and my wife do not have any complains (sorry😁)

Very clean and nice room and although quite small I felt very comfortable in it. The staff was very friendly and helpful and I could store my luggage safely on the first and last day. The location is truly brilliant! In 5 minutes you can walk to Kensington Gardens and the tube station (central line). Also Paddington Station is very close-by, which is perfect if you wanna go anywhere in London (by train or multiple tube lines). I had a very nice and comfortable stay!

Nothing was seriously disappointing. The room and bathroom are very small, but it was big enough for me alone. I had to climb quite a few stairs, which was fine for me and in my room I could hear the noise from the street and some neighbours, but it was not too bad. It didn’t keep me awake. The breakfast was in every way (variety, quality and ambience) very simple, but since I didn’t expect any breakfast at all, it was alright.

We settled on Putera Puteri Residence because of location and price. The staff were friendly, efficient and helpful from the first moment, and paid parking was conveniently located. We arrived hours early and fortunately our room was ready for us and we were able to check in early with no extra cost. The room was small but big enough for us both and perfectly satisfactory for a short stay. Overall, the room was perfectly adequate, clean and well appointed. The air-conditioning worked perfectly, too. Pleasantly surprised by how quiet it was during the night and early morning given its location; we slept very well! The location was ideal for where we wanted to go, right on Paddington Station's doorstep and with some great bakeries and Italian restaurants nearby.

It is not ideal that one side of the best is up against one wall but I knew this would be the case from the photos. Breakfast was a little disappointing as we had hoped a cooked breakfast would be on offer and the choice for a continental breakfast was limited, but we made do and certainly did not go hungry.