The staff were absolutely exceptional! Ahmed was incredibly helpful and friendly and really made me feel welcome. Murshid was also super helpful and was kind enough to show me the room before I booked! The cleaning staff are fantastic, it's a very vintage 70's hotel but its kept absolutely immaculate by Vera and Welbona! The location is perfect for Alexandra Palace and exploring High Gate and North London!

I booked this room for my aunt, who is elderly and does not speak English. Overall, she had a lovely time and staff were really helpful, trying to find ways to communicate with her and to make her feel welcome. They were able to accomodate our request to have a room on the ground floor, which was really helpful, as she has mobility issues. The hotel is right in the heart of Muswell Hill, which is a lovely area of London, with lots of shops, cafes and wonderful views over London. Although it's not close to an underground station, it is very easy to get to it with local buses. The only thing I would say is that it is quite expensive for where it is (far from central London) and that at that price you would expect breakfast to be included, which is not an option at the hotel.

Not great value for money and breakfast not included.

Comfortable bed (but wobbly!) Location just around the corner from high street Quiet and soft carpeting Basic tea and coffee and kettle in the room Fridge in the room for personal use Air conditioning system in the room (I did not use it)

Some people might not like all the narrow staircases. I didn’t mind. I had a comfortable attic room. I loved it although I hit my head a couple of times. The breakfast cafe is in another building. Some might mind. I did not.

Room was clean, beds were comfortable, and a brilliant location if going to Alexandra Palace for an event (10- 15mins walk). Close to local shops and restaurants. Staff were friendly and welcoming. Has seating outside of the hotel if the weather's nice the front looks a nice place to.relax. We also had a fridge in our room which was a huge bonus.

Hotel decor and furniture is a bit dated, there are only 3 parking spaces in the car park, there is on street parking but it is not guaranteed to get a spot. We booked the hotel 6 months in advance and noticed the price had gone up closer to our stay. Probably isn't worth the cost of the room (over £200 for a sat night) but cheaper if you book in advance. I guess you're paying for a clean room and decent location. Hotel is on a busy road so if you dislike supercars / motorbikes / drunk people shouting then bring ear plugs - it didn't ruin our stay and we had our windows open overnight, slept very well regardless.

Very close to local Amenities (Restaurants/Sainsburys etc/Bus Routes). Room was large enough for one person for a night or 2 stay, and liked the mini fridge being in the room. Bed was comfortable and extra pillows available. Power Outlets within Reach.

25 minute walk from the Tube to London, but I knew that when booking. Might be something to consider for other travellers though. No desk or seating space in my particular room, so consider contacting the property for options if needing this.

The room was nice and clean, the bed very comfortable, and the bathroom was largely pleasant. The furniture was highly complimentary, and the carpet was very nice.

The bathroom had some crumbling plaster and was quite dirty in places The television controller didn't work initially and the television itself strangely lacked USB ports There were only two pillows which is impractical for people who sleep high up, The room was unbearably hot when I arrived Someone came into my room while I was out and broke my fire tv stick The socket extension was tightly tethered to the wall, limiting what could be connected to it and the television The room felt slightly claustrophobic

This property is spotless. Bit outdated but very laid back and very friendly and helpful staff on reception. Great price! Fridge in room and numerous places for breakfast 2 minutes walk away. We were here visiting family and wouldn’t hesitate to use here again. No frills but clean and friendly,safe and great location to central London. Fantastic bus and tube service. Highly recommend 👍

Bit dated. Rooms could do with an upgrade

The hotel was nice, clean hotel with all the basic things you need. The staff was very helpful and nice. Our room was quiet and had all we needed. The hotel is situated quite far from the tube station, but the buses go near and are easy to use.

As the hotel clearly states, there is no breakfast served at the premises. They do have a deal with the neighboring cafe but that did not look too inviting, and we did not try it out. - This is not to say, it could have been good. Should you want to eat near to your hotel, there are not too many options. The only thing about the room,we were not happy about was the shower. Water came out dropping and wad easily too hot.

The hotel room and the toilet was very clean. Everything needed such as an iron, fridge, and tea bags were available. They also provided clean towels every day. The hotel is also in a good location next to a main high street and is in a quiet street as well. The staff were polite and helpful, especially Ahmed. They were always ready to help. Overall, we enjoyed our stay at the hotel and found it good value for money.

Really pleased with this hotel. Second time staying there. We booked a family room which was a good size with two double beds and space for a travel cot. No breakfast but there are so many options on your doorstep such as a wetherspoons and lots of cafes, it's not really a problem not having it in the hotel as it is so well located. A fifteen minute walk from the entrance to Alexandra palace and not far from a bus stop. Several shops close by for essentials too. The rooms may look a little dated but it's an old building and everything was very clean. Unfortunately the fire alarm went off around midnight whilst we were there but I have to say, the staff were brilliant and were up on our floor checking all rooms very quick and efficiently. Thankfully it was a false alarm and we were reassured we didn't need to leave the hotel but they were very thorough checking all rooms and polite so extremely reassuring considering it was the middle of the night. Everyone we encountered was very polite and helpful. Parking is helpful but spaces are tight and there are only 5 possibly 6 first come first served. There was space to unload and then move your car to nearby on street parking or you can see some car parks on Google maps which are not far but just bear in mind. We needed to ask for a parking permit as we weren't given one immediately so make sure you stick something in your car as the signs say a permit is required.

Walls are thin so you can hear neighbouring rooms and guests arriving back very late. Obviously not easy to control but just something to be mindful of if you have young kids.