The staff were incredibly friendly and welcoming when we arrived as well as when we left. The room was a good size and was comfortable enough for our stay, the location was perfect as we were just a short walk from Stratford, which made travelling incredibly easy.

While comfortable, the hotel overall needs a bit of TLC. It was just the small details that took away from the overall feel: missing end cap on the bedframe (which I caught my jeans on and ripped), dirt or spots on the walls or carpet, and the unfortunate ability to hear much of what is going on in other rooms (there was a very upset baby screaming at 1am and early in the morning, and we also heard the Mum apologising the next morning!). A fresh coat of paint and a real deep clean would really make all the difference. Also, two pillows per person in rooms if possible!

I am overall happy with the service, room, location, staff and value for money!! This hotel is located a bit far away of most of the London tourist areas, BUT it is also located at 5 min walk from one of the public transport hubs, so you have plenty of buses, tube lines, metro lines and bus transfers to Stansted airport. We selected an standard double room with en-suite bathroom, we got room number 4, located at the ground floor close to the reception. Due to the room location, we thought it could be quite noisy, but the staff and other guests were very quiet the two nights we stayed there at least.The room had a large tv, the en-suite bathroom was relatively small but perfect for one person at the time doing their business… The room also had a kettle, coffee/tea and we got 2 complementary water bottles when we checked in. Considering the price of hotel rooms in London and surroundings we were delighted with this place.

In general we are very happy with this hotel and would consider going back if/when back to London for a short stay. However, I have to say that I wouldn’t stay there for more than 2 nights due to the quality of the bed, which was the most basic IKEA metallic bed frame, with a very old squawky spring mattress, so if you or your partner move while sleeping you can be sure that you will wake up due to the noise of the springs… The other point is that Stratford area, even though is clearly under development and has a few cool restaurants, shopping centres and such, still have a dodgy element, so even though we never saw anything particularly alarming, nor had an incident, we felt a bit unsafe when walking certain streets overnight.

Very clean and friendly. Bottle of ice cold water and fan in room.

No complaints

Great location, we were going from underground Stratford station by walk but bus can be taken as well. It is very calm location, we had windows not to the street. Bus station almost in front of the hotel. Very friendly staff. Very good facilities according to price. Clean towels and beds.

You can hear almost everything from your neighbours. But everyone during night was sleeping so we were sleeping very good. But I cant imagine the night with someone doing noise or snooring next to us.

This is a small, familiar hotel, the staff were so kind - as they were my relative. The bad was confortable, the bedlinen and the pillows blankets were very new. The room was clean. There weere fridge and kettle in the room. And there were tea, coffee, milk and sugar on the tray. There wasn't organized breakfast, but we didn't miss it. Tea was enough. What I most like: the athmosfhere- you could imagine how the families lived in this lovely house long time ago. I enjoy I was allowed to smoke inside in the back yard -sitting at a table.

It's not the fotels mistake: but the bus number 25 didn't stopped 2 times at the hotel- because I think it was too short distance beetween the two stops. But the hotel is very close to Standfort Station: 10 minutes walk.

There is a en-suite, and a fridge and microwave this was so welcomed, and a great surprise. Having these facilities meant I did not have to rely on take-aways.The house keeper paid particular care in making the room comfortable, it was always cleaned with a change of towels. The staff were so helpful and peaceful...by that I mean they appeared un-harassed. The staff paid particular attention in sorting out a problem that occurred in the room. The other people staying at the hotel were quiet which I was s grateful of. There is a small courtyard at te back of property where you sit.

I would have opted for an upstairs room, however in hot weather the room I was in was nice and cool.

The access was straightforward. The staff was friendly. The room was cleaned up while we were away. The quality of the booking versus price was great. A really good place if you need a room for a few days and you go outside the hotel often.

We did not knew that the room was below the ground floor. We were able to hear movement inside the hotel and the pipes. The sink was quite small.

The staff was really cooperative, especially the woman sitting in the reception at night, she was really helpful and very polite. The room was good but not really good coz it has mold around the window which is not suitable for any age of guest overall experience was not bad coz the value of the money.

Staff, the washroom was really tiny cant fit but in London you won't find more space so we managed.

off street parking - pre bookable private bathroom and decent sized rooms shower facilities were good (a little small but a fab shower) the staff were helpful and welcoming and accommodating close to public transport

it was what we required, tidy but just a little ‘tired’ looking. the toilet was not secured properly to the wall there wasn’t much room to get in and out of the shower the double bed in our room felt very unstable!

The receptionist (Zara, I believe) was exceptionally polite, friendly and hospitable! She really made me me fell welcome immediately and the check-in was very easy too, despite it being late. The room was very clean, couldn't find any faults all. Very Impressed considering the price.

Nothing, it was hard to find any faults.