This was a late afternoon booking for the same night. Lovely looking place with a big car park. We had a room in the loft (apparently this was an upgrade). Room very hot but excellent aircon. Bathroom on one level and bedroom up a steep set of stairs. When we saw the age of the other guests I can see how we were offered an upgrade! (ageism- sorry). The place is huge with a lovely sunny rear garden. It is obviously a popular wedding venue and can certainly cope with the numbers.

Breakfast was disappointing. The table was not set properly. The food is buffet style but tepid at best. There wasn't anybody checking it regularly enough to keep the items topped up. In my case there were no eggs or tomatoes left so by the time the replacements arrived the rest of my tepid breakfast was cold. Is this a one off? I was reliably informed by another guest it was the same the day before. At 8:30am it was busy but not unmanageable and these are basic things to get right.

Environment and historical significance. Good food, generous portions. Friendly and helpful staff.

terrible phone signals and wifi. Slight mustiness probably due to age of buildings. Dining tables were a bit sticky.

Nice, clean (and upgraded - Thank you) room which was plenty big enough with an enormous comfortable bed, room nice and warm, nice hot shower, tea and coffee making facilities. Nice breakfasts too. Evening resturant food was of good quality too and very tasty (Can recommend the Belly Pork..) Hurley is a nice village too with walks to and along the Thames. Henley and Marlow not to far away and easy to get to (but beware Parking is a nightmare!!)

Lack of lights in our room - lots of switches/blanking plates... but most did nothing..and only one bedside light. Food in the resturant was a bit expensive (but as mentioned above very tasty..) and "gratutity/service" charge is automatically added, even for two... Lack of choice of cerals for breakfast (but plenty of other choices) . We were in the new part over the road but with only single pane glazing it got a bit noisy at times when cars raced past or turned round/parked on the gravel car park....The dawn chorus whilst lovley to listen to, is a bit of a shock that early too :-)

The staff were absolutely lovely - very efficient and friendly. The breakfast was excellent with lots of choice for both Continental and Full English. Our room was large and the bed enormous and comfortable. We were told by others that the food on the Christmas package was excellent - we only had B & B.

The room needed some TLC and the electrics in some places looked a bit dodgy. One bedside lamp didn't work which was annoying (reported as we left). Couldn't turn the wall lights off from the bed only by the door into the room. The shower was unpredictable - would only work on full heat and even then the water pressure came and went. The toilet looked as if it was leaking a bit from round the base. These things not reported at the time as it was Christmas so we didn't expect anything to be done until afterwards

Very comfy bed. The hotel is in a beautiful location too. Staff were lovely and friendly.

Noisy door banging from other hotel users. This did stop at a reasonable hour thankfully.

The room was exceptionally clean, the shower was very powerful loads of hot water. One member of staff seemed to be keeping everything running smoothly, Terry checked us in, was our waiter at dinner, while also checking more guests in, was working the bar later until closing time, taking deliveries etc etc! all while patient and friendly to all the guests. He was on for the breakfast shift as well! W ate dinner in the pub before going out for the evening and the food came quickly and to a very high standard. Was very good value, cheapest hotel by far, so I was a little worried, but The Olde Bell was fantastic

Nothing, all good

The decor is lovely, the breakfast is delicious and comfy bed.

We didn't have toilet paper in our room. It would have been great to have better vegetarian options.

This is an 'old inn' venue with a lot of character set in a lovely village by the River Thames. The staff are exceptionally friendly. Rooms differ depending on which of the buildings attached to the inn you stay in. We were in an old fashioned but delightful room in the Malt House. Breakfast has everything you could want from cold meats/cheeses to hot food. We had dinner two nights and were not disappointed - the food was excellent, especially the lamb shank and all the trimmings. If the weather is fine you can enjoy a drink or two in the gardens or on the patio and the inn is only a short walk to the river. All in all a rural idyll!

As a real ale lover I'd like to see them install a hand pumped cask beer sometime and maybe a small range of affordable brandies.

The room was beautiful and spacious. Most staff were very friendly and helpful. The location is pretty and it's very helpful to have the parking. We would have loved to have stayed longer if we could have afforded to! Breakfast was really good.

It seemed they often didn't have things requested in the bar or restaurant, and if you stayed more than a few days the evening menu was limited. However, this is a hotel with huge potential and friendly staff. There was a horrible noise in the room for a few nights, a faulty boiler which was attended to once the staff realised we were unable to sleep.

Room was a really good size.. Bed comfy and the shower was good.. the room was clean and tidy. Food was good most of the time and breakie was a buffet service.

The last nights meal was less successful. The chicken was overcooked and the burger was a bit of a marathon and needed a bit more taste. The bathroom had the noisiest exposed floorboards possible. I ended up treaded super carefully in case I disturbed the other rooms. The worst thing though was the beer delivery at 4.30am outside my window ( room 12,) it went on for 30 mins + and although the guys outside with head band lights were trying to be quiet, they were honestly everything but... request to hotel... rearrange your deliveries...