The staff from the moment we walked through the door were welcoming, helpful and smiling. They showed us to our room, showing us the facilities on route and telling us about the service, times of breakfast etc. There was a back door entrance which we could take the dog out for walks. The restaurant was comfortable, again the staff were wonderful and the food was delicious. The bar was also very comfortable, selection of drinks was great, live music twice a week and again the staff were great. The location and view over the loch was amazing

Nothing

This is a very quaint, pretty , beautiful experience of staying in an historic hotel. It was beautifully decorated for Xmas and other guests and locals visiting the bar were friendly and fun. Food was great. Tv struggled. Breakfasts were fantastic especially the scrambled eggs and salmon. Loved having Marion play piano accordion on our last night. Thanks to Henry for organising. Was very special.

Tv struggled. Had a problem with hot water and when we advised staff they didn’t really believe us until others complained also. It was quickly fixed then.

Breakfast options are limited but tasty and well executed. The staff was always friendly and helpful. The trail between Port Charlotte and Bruichladdich is a great little walk!

Nothing to complain about with the hotel itself; it's a beautiful location with great views and great people. Make sure you have your food and tourism plans sorted in advance, as reservations and transit options can be limited.

The hotel faces out to the sea and our room had an excellent view. We had breakfast and dinner each day. The dinner menu was especially good with enough choice to have something different on each of the 4 days we were there. The hotel has a comfortable lounge for residents. However we preferred to go into the Bar which has an excellent selection of whiskies and a lot of good craic.

I can't think of anything we didn't like.

The hotel is situated in a little bay with gorgeous views of the water. We had a lovely room with a water view. The rooms were spotless and nicely appointed.

If you’re going to do the distilleries tours, just be mindful of the distances from Port Charlotte to the other parts of the island. We had a tour guide who arranged everything for us so it wasn’t a problem. Nothing to do with the hotel itself though!

Everything. Location, friendliness of the staff (Lorna and the team are great hosts), room (large and comfortable with a very nice view), food, the cute bar where we'd have drinks in the evening, the great selection of Islay whiskies. We had a fabulous time in Islay and the Port Charlotte Hotel definitely played a bit part in it. Would definitely recommend and go back

Only that we couldn't stay longer!

The staff were wonderful, really welcoming and attentive. The location is great with amazing views over the coast. There is another hotel over the road with a bar and restaurant, and a lovely seafood place just down the road. The hotel food was great, albeit pricey and a little repetitive after 4 nights. The live music made for an excellent evening.

Bed was a standard double which felt small

Superb small hotel where the staff are excellent. Perfect location beside a small sandy beach so ideal for swimming. Special shout out to Lorna and Madeleine who made us feel so welcome.

No complaints at all except perhaps a little on the expensive side. That said, we appreciate things cost more on an island. The location and wonderful staff made it feel like good value .

It was a very comfortable nights stay in the hotel and was relatively quiet. The staff were all very friendly and accommodating; and the area in general was great. The facilities in the room were grand as a well.

The parking at for the hotel itself wasn't great and I struggled to find a space that was available. I also waited around 45 minutes for my food- however it was very busy and the staff were really friendly.

Comfy bed & excellent breakfasts. The dinners we had there were also superb. Throughout our 5 day stay the service we received was excellent. The staff were all very friendly, approachable and helpful - especially Lorna.

Albeit the bed was very comfortable, the room was somewhat pokey and a little disappointing for the price.