The room was spacious with all the amenities you required. It was spotlessly clean and the bed was very comfortable. All the staff were friendly and helpful. The food was delicious and a good selection at breakfast. The hotel was very welcoming.

Parking. Arrived late evening and car park was full. It was a large car park but was full, mostly with people dining at the hotel. We had to park a 10 minute walk away. It may be good if there is an area for hotel residents or you could reserve a bay. In the Winter local roads have no parking restrictions but in the Summer restrictions are in place so would be difficult to find alternative parking.

We had a lovely luxurious stay. As we mentioned it was a special event on the booking form, the Roslin upgraded us to a luxury room for no charge. I particularly liked that a gramophone and records were provided in the room. The evening meal and breakfast were excellent.

There was no sense of a required dress code in any part of the dining area; vests, extensive tattoos and scruffy jeans proliferated; this rather detracted from the ambience and was completely out of keeping with the 5-star cuisine

The location, good parking, welcoming, accommodating staff throughout the hotel. Great breakfast, lovely meal in brasserie, comfortable bed in room with complimentary tea/ coffee, soft drinks, biscuits, toiletries.

Rude customer having a loud conversation on his phone in breakfast area, using foul language. Unacceptable, especially with children present. Felt maybe he could have been asked by staff to take his conversation elsewhere. Spoilt what was otherwise an excellent breakfast.

The staff were so kind, caring and professional. Finn (I hope this is correctly spelled) kindly took our suitcase to our room, the reception lady gave us some pastries and coffee as we had paid for two nights bed and breakfast but due to a family crisis we were only able to check in on the second day we had paid for. The lovely lady in the dining area kindly made us some lovely coffee and looked after us so well on the following morning when we were able to have the lovely breakfast. She was very professional and very caring.

The room was a small double but it was tiny, you had to walk sideways between the bed and the wall to get to the bathroom. In our opinion it was a single room. It was clean and the bed was comfortable but so small.

This is the third time we have stayed here. The staff are always superb and go the extra mile. The rooms are always very clean and the food on offer is always delicious and there is even a vegan menu. There was no additional charge for room service which was good. The Elemis bath products are great too.

It was possible to hear the person next door whilst they were on the phone. I think this room may have been an interconnecting suite as there was a locked door in the room, so perhaps a little bit more soundproofing would be better but this wasn't too much of an issue so I didn't fell the need to tell staff about it.

This was my second visit staying (fourth to the actual hotel and I brought my elderly father for the first time who loved it. We both had balconies which I loved as you can just sit with a tea or wine and relax. We came on the train and it was so easy to get the bus from Southend Victoria. We all had a lovely lunch and went to the bar area in the evening when my daughter arrived. It was lovely to be waited on. Breakfast as always is good and the walks around Thorpe Bay enjoyable. The rooms are always exceptional and the staff are always very helpful. Thank you to the male staff member on reception (apologies on not taking his name) who helped explain how to make stays easier if your father's hearing aid is not particular good! I had not travelled without my mother previous to this trip so needed a bit of advice on travelling with an elderly parent.

Nothing.

This is the second time we have stayed at the hotel. The room was large, with a balcony and even a record player. We had breakfast, dinner and drinks at the hotel, which were all fabulous. There is a wide range of cocktails, and the mango pina colada is particularly good. They also have a vegan menu where there are a lot of options, and the staff are very knowledgeable about the menu. Customer service is exemplary, and the hotel is immaculately clean. There were also high-quality, Elemis products in the bathroom.

The light from the corridor and the electronic control panel means the room is not that dark when trying to sleep. All of the food was superb but the margherita pizza was slightly mediocre in comparison.

Our room was spacious and even included a small terrace garden, the bar,lounge had a lovely buzz, it was busy but not noisy, the restaurant was superb, staff were very attentive without being intrusive, we travelled with our dog and were accommodated in a room that was spotlessdogog bowls and a dog bed were provided. There were certain areas where dogs were allowed i.e. the bar,ounge and areas where they are not which was as expected.

A complimentary coffee machine was provided but was located inside a unit which made it difficult to use, a bathroom mirror had a light built in which we couldn't turn off.

Nice decor throughout. Spacious room with estuary view and small outside seating area. Little record player in a case was a nice touch, although the records were somewhat dated! Comfortable bed, nice toiletries and plenty of towels. Kettle and Nespresso machine..

There's no lounge area, so if you want to sit, it has to be in the bar area, which was noisy, or in the room. Hot water took a while to come through, but once it did, all was good. The cord on the hairdryer was so short that it was very awkward to use. Pillows were too soft.

The room was spacious and thoughtfully designed, offering a cozy and inviting atmosphere. I particularly appreciated the added touch of having a private balcony, which provided a lovely outdoor space to relax. However, regrettably, the unpredictable weather conditions meant that I was unable to enjoy my breakfast on the balcony.

I didn't have any complaints, but it would be great to see more plant-based options for the biscuits. Relaxing and comfortable. I only stayed for one night and would definitely consider staying again.