Good location for Cliffs Pavillion Theatre. Lovely road. Friendly staff. Overall clean room and powerful shower. Good amount of teas and coffee in room. Good value for the area.

Too many fluffy accessories for our taste. Dirty windowsill inside the room, behind the shutters. Looks like cleaning there has s been forgotten for a while. My breakfast was cold which was disappointing considering there were just two of us to cater for. Horrible outlook from bedroom window, to overgrown gardens and derelict building. But could see the hotel had made an effort in their own garden.

This was our second stay at Hamiltons, because we had enjoyed the high standard of accommodation offered. It was easy to park opposite the hotel (metered). The check in and welcome was quick and friendly. Our room was immaculate and comfortable. The ensuite was clean and complementary toiletries were good. Breakfast was superb and plentiful with lots of choice. We have made 17 bookings at different hotels in Southend over the last 7 years and this is by far the best place we have stayed.

The heated towel rail was on full blast, so we had to leave the bathroom door and windows open to get a through draught, and there was the droning sound of the system all the time as a result. It was noisy into the small hours nearby on Friday night, which is to be expected really. When we stayed in December, neither of these things bothered us!

Everything! - I have wanted to stay here for a few years! It is an exceptional place! Debbie was a delightful, friendly, extremely helpful and generous host! Many Thanks to her for making my stay so pleasant! From her initial greeting and welcome to the accommodation being ‘so me’ , gorgeous food , comfortable and clean it was a fabulous stay ! I was delighted with a seaview room that is elegant and spacious. I have only known Southend on Sea a short time but it is a special place and this is a lovely stylish hotel that delivers all it promises to provide and more! A beautiful location. I hope to return! 😊

Some noisy occupants!

The room was beautiful, comfortable and very clean. It was in an excellent position and the breakfast was delicious and very fresh. I was given a warm welcome. I was meeting up with friends but staying on my own and I felt safe.

There was nowhere to meet up with friends or sit and wait for them to arrive to meet up. There was access to the breakfast room during breakfast of course but otherwise only your room was accessible. The other slight issue was that it was very noisy at night even keeping the windows shut. It wasn’t just the noise from outside but also the ceiling creaked from the people moving about in the room above and they moved around a lot seemingly spending half the night and from early morning walking around their room

Have stayed here many times (probably 10+), excellent as allways, a hidden gem, always busy so availability is low, see a room, bag it, it wont be there long... brilliant, multi choice breakfast is usually included in room tarrif on booking which is a mega plus. if on seaward side amaziong view of pier and free weekly firework displays when they are showing in season.

Seafront parking is only downside, but travel by train - its not an issue. nothing to dislike to be honest

I changed my booking and was helped all the way along. They even applied the genius discount that Booking.com had forgotten to apply. So friendly and helpful. Breakfast is made to order and came exactly as requested. It was delicious! Also helped with taxi bookings. Spotlessly clean with treats to go with tea and coffee making facilities in the room. Short walk from the train station so very convenient location. Yes, maybe on the expensive side of accommodation in the area, but it was worth it. I would stay again.

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I thoroughly recommend this hotel. Our room was decorated beautifully, as is the rest of the hotel. Comfortable and warm with a great shower. The room was large enough to contain a sofa, a small table and a footstool with storage space. Extra snuggly throws and a hot water bottle on the bed!! It was snowing outside. Breakfast was very good with superb coffee. Our host was very special, friendly, helpful and an impressive Christmas Tree. Thank you for a great stay. Easy walk to the Bus Station to catch the No 1 to The Palace Theatre.

The room was three flights up, bit of a struggle for my husband but we managed.

One of the best hotels, even though small, that I have ever stayed in. And I have stayed in many having travelled for more than 50 years. I was fortunate to stay in the balcony suite room which was beautifully decorated and very comfortable. The owner/host Debbie could not have been more helpful or welcoming. A wonderful freshly cooked breakfast was provided each morning. I certainly would stay here again. Great location, great hotel!

This hotel was the best, could not fault it. Small but perfectly formed.

The location was perfect.

The room was very small and cramped. The carpet was stained and dirty.I personally wouldn't class this hotel as a boutique the complimentary products were in sufficient for use for 2 adults ! No cotton buds no cotton wool no in door slippers to use which were needed as the carpet was dirty.

You can see that this hotel is loved by its owner. Amazing attention to detail, spotless and well maintained along with a welcoming attitude. Nicely cooked breakfast. Excellent location, nice view from the front of the hotel. On the edge of the town centre and close to the beach. Very good value price.

Be aware that if you have limited mobility, rooms are on the 1'st, 2'nd and 3'rd floors. There is no lift and the final flight of stairs to the 3'rd floor loft rooms is steep, winding and not much fun. No free parking anywhere nearby though I felt this was compensated for in the very competitive price for our stay. There are pay for use car parks just behind the hotel and on street parking at the front (£13.20 per day at time of writing) though you may have to wait for a space if arriving in the middle of the day.