Location is right in the centre of town. All local attractions and shops are easily accessible on foot. Has parking, which is paid, but right behind the hotel and always had space when we stayed. Room and bathroom were both spacious, clean and built with quality. Had everything you need. Not a huge range for the choice during breakfast, but what was provided was excellent. Would definitely stay here again should we visit Winchester in the future.

We stayed when it was rather hot, and despite having air conditioning we couldn't get the room cool enough to sleep comfortably for one of the nights. If you are staying and the temperature is under 26C then it shouldn't be a problem :) Could provide some more allergen friendly options during breakfast, such as gluten free oats, or coconut/almond based yoghurts.

We stayed for two nights for our civil ceremony in July. This event was a low key event for our immediate family but the hotel couldn’t do enough for us. All of our rooms were upgraded free of charge which made it a more special experience for all of us. Our room was decorated for the evening of our civil ceremony which was a lovely surprise to come back to. All staff looked after us very well and were happy to accommodate our requests, including welcoming our photographer and hair stylist on the morning of the event. It was great to have named parking spaces saved for us all too. The room was very spacious and clean with good facilities. We had a lovely stay, thank you!

The AC in the room wasn’t fantastic which did make a difference as the nights we stayed were particularly humid. The parking was very convenient but the barrier at the end was a bit cumbersome as we were leaving and new guests were entering, so it may be easier to just have a button to press to open the gate rather than having to ring reception each time.

Dinner in the Bistro was excellent as expected. The room, which we had stayed in before, was quiet, spacious and comfortable. Drinks in the courtyard garden were very relaxing, as we enjoyed the last of the summer warmth. Good English breakfast too.

Sadly a couple of points. At breakfast I had to ask for milk to go with my coffee and we had to ask also for a second cup as it wasn’t offered. But my main disappointment was no marmalade only strawberry jam, which I hate as it’s too sweet. Why was there no marmalade? Toast without marmalade, just isn’t breakfast.

The food and drink is very good indeed! The room was well provided and it worked.

We are both nearly 80. It was not age friendly. No lift so we had to use the stairs. And there was no handrail on the steps up and down to the front door of the hotel, which was very scary for me. The Checking in and out area was often in gridlock. The hotel management supply a single member of staff at reception. However efficient and charming the staff member might have been, a single human being really does have ONLY ONE pair of hands. Visitors arriving are often exhausted - visitors departing have deadlines to meet. Owners of the chain should employ a member of staff to double up in any department at times of overload. One is left with the sense that the owners of the chain of 'hotel du vin' are exploiting their young bright employees.

Beautiful hotel in a perfect location for visiting Winchester. Our room was fantastic with a very comfortable bed, large bathroom and view into the courtyard. We chose the half board dinner and breakfast option. The dinner included two courses with many choices some of which required paying extra. As you would expect, there was an interesting wine list. The breakfast buffet also offered your choice of freshly cooked eggs, my husband enjoyed the full English while I loved my eggs Benedict.

There was some confusion in the restaurant about the bill with the waiter presenting us with a bill for 100£ despite us having already paid for the room and half board. The confusion was amicably sorted out with us paying the correct amount for our wine and sides on check out. It was not clear as our Booking showed "complete dinner”; on arrival we were told this was for two courses with sides extra.

The staff were delightful! From arrival to departure we were made to feel special. Nothing was too much trouble. The hotel is atmospheric and attractive, and very conveniently situated for the city centre. In the restaurant, food and service were outstanding. The car park is spacious and secure.

We were not told in advance that there is no lift in the main building. Not a problem for us, but it could be for some guests. The road is very busy through both day and night, so it can cause a problem for light sleepers especially if you want fresh air in!

Lovely old building which retains original design and features. Room was spacious, well furnished, warm, comfortable with a lovely bathroom. Staff were all excellent in particular the reception guy who checked me in, made time to ask how my Day had been, telling me the info I needed & a little of what I could do in the city. Breakfast was delicious, again staff were friendly and helpful. Parking on site, which is a huge advantage, courtyard garden with lots of seating. Convenient location for city. I’ll definitely stay there again

Nothing to dislike

The staff were great, the food exceptional. The garden room was lovely. The tasting menu was amazingly good value. The sommelier was engaging and knowledgeable and the chosen wines were beautifully paired with the gorgeous food. The central location was really convenient for the cathedral, the Great Hall and the main shopping street.

The only let down was that the air conditioning in the room did not work on one of the UK’s few hot days. However the hotel did provide a fan.

Very compact, clean, and cosy hotel with friendly staff and good dinner menu.Would like to highlight the female bar tender who was a gem. The hotel is in a great location but quiet considering the road outside. I'm sure it must be beautiful in the summer with the large enclosed courtyard. Would recommend.

The bar area is very small and gets packed, so there is not much privacy. Also dark in there, noticed a few people used their phone torches to read the menu. Had the fire been lit, it would have added some atmosphere to the room or even some twinkling lights to brighten the hearth.

Our room was lovely, very quiet, with lots of extra special treats to celebrate our 25th Wedding Anniversary. The staff were welcoming and very helpful throughout our stay. We like the green initiatives. Breakfast was delicious. The courtyard outside is very pretty and a great place to enjoy drinks. We were out for dinner this time however have eaten here before and it was super. Excellent location, in walking distance to Winchester shopping area.

We prefer blackout blinds, so the room was very light for us in the morning.