The free breakfast and dinner plus the happy hour was real nice

A woman name Julia on the staff very rude and prejudiced. She knock on my door lied about my 18 year old nephew and my son running through the hall then told me they have important guests staying at the hotel and if we got another complaint (which we never did in the first place) we were getting kick out. Her tone was very soft but her words was nasty and rude plus her wig was very dry. As she was talking to me at my room door she proceeded to push my door open like she was trying to enter my room with out my permission. Very uncomfortable stay.

I especially like environment the location I knew about your breakfast but a bit surprised by FREE dinner. That's was unexpected.

I was just as surprised to hear you'll except DOGS, and most especially welcome to ANY ROOMS instead of creating SPECIAL rooms for such occasions!!! My room smelled like dogs and although they says the rooms are sprayed from my observation that's NOT TRUE!!! And if I had been with my significant other that's allergic it would hv been a problem. The couch had dog hair on it so I had to cover it with sheets and went to Walmart to purchase some spray to kill the odor!!!

Upon our arrival we were greeted with a friendly and genuine welcome from Tatyana. She was very thorough with all the amenities this hotel provided. We were fortunate to participate in the early snack and happy hour. Tracey the bartender was amazing. We also had the pleasure to meet the manager Lavonda. She very pleasant and accommodating. She noticed the we were traveling with our dog and she upgraded our room to provide more space for our four-legged friend. We were very pleased with our entire stay.

I am unable to find any particular area that requires improvements.

Breakfast was good. Dinner was hot dogs, pulled pork, salad, some sides. Filling, and adequate. Beds were comfortable.

My wife and I are supporters of PBS/NPR. Why can't we find PBS stations on your televisions? There are at least three FOX news and sports channels, but no PBS. Why not? We want quality news and TV, not far-right propaganda. On our way to Florida were able to find NPR stations all along the interstate and on US 231, from the Troy University affiliate. American Public Television is headquartered in Birmingham. Are you boycotting PBS? BY the way, your elevators are slow. One of them was being repaired while we were there. I hope you have it fixed by now.

Breakfast was good but could not find the southern grits. I saw the oatmeal. The eggs and sausage were very good! Now if I had mixed up some grits into sausage & eggs it would have been what my Dad mixed fir me and my sister as a treat when growing up in the late 50’s early 60’s. It was a good tasting mixture and we liked it!!! Every Staff member was EXCEPTIONAL! My room was extremely well cared for and cleaned. My room number was 229 so you can look up the one that cleaned the room the day of check in! Thank you to the cleaning staff bc that is the main reason for booking, & the other things mentioned are definitely Bonuses! Thank you!

N-a

the customer service was awesome. i have never stayed in a hotel that provides breakfast and dinner and drinks for free!!!! That's Awesome. The cleanliness of the hotel was wonderful. Lavonda was wonderful, during breakfast, she always walks around and have positive interaction with guest, making sure we had what we needed, I really appreciated her and the rest of the crew for being so attentive and polite. I will be back.

The elevator was a little slow, but that is ok because everything else that was good made up for that. I did not the short amount of time I was there because I will definitely be back and stay a little longer.

It was New Year’s Eve and the Inn offered a complimentary buffet dinner! It was very good! The lounge/eating area was packed with happy travelers. Each person was also given cards for free beverages in the little bar. This was all totally unexpected and much appreciated! The next morning (New Year’s Day) the breakfast was so fresh and tasty, with many choices available. Cereals, eggs, pastries, waffles, sausages, biscuits and gravy, oatmeal, juices, milk, coffee, tea……everything anyone could want!

Everything was very clean, the staff was all very nice, and it was very safe( they lock the doors when it gets dark so only people with a key card can get in. We came for a cheerleading competition, and we had several.that stayed at this location, and they were very accommodating getting most of us on the 4th floor! It's very convenient to several restaurants, and Walmart is super close and located right off the hwy! We will definitely stay here again if we are back in the area!

Great location for visiting my daughter at UAB. They offered a free hot breakfast, dinner, with snacks and drinks 🍸. Don't get me started on the bed I haven't slept that good in awhile 😅 and it was great to have a separate seating area in the room too. We will return for sure!!

The faucet in the whirlpool tub wasn't working properly and there is a light outside on the pole it was super bright and shined directly into the windows even with the black out curtains

The staff were all very friendly and hospitality was a strong point. The rooms were neat and clean. The bed was pretty comfortable - about in the middle of hard and soft. There are evening snacks, which we missed, but thought was a neat idea. There are also free fountain drinks for guests.

Our rooms were over the cafeteria area so morning breakfast was pretty loud. If you plan on sleeping in, get a room away from this area.