The hot breakfast was solid; I was able to have a good, healthy meal each morning that I enjoyed. The staff were very friendly and helpful, and everything was clean and orderly. The location was awesome, you're within walking distance of a grocery store, shops, and two blocks from a Walmart, so it was super convenient to pick up essentials and snacks.

The fitness center had multiple pieces of equipment that didn't work right, but the eliptical and weights got me a solid workout. The outside doors (side ones) weren't locked even though there a card reader where it looked like they were supposed to be locked. Overall it felt safe there, but it's nicer to know the building is secure.

Staff was super nice especially the night time worker who checked us in. This is my favorite place to stay. I’ve stayed here a few times. My son lives in the area and I typically drive 5 hours to visit him and my granddaughter every couple of months. Just for a night or 2. The location is convenient to them.

Breakfast was all cold food, sausage and eggs were too cold to eat. Tables were not cleaned. The floors in the foyer were being mopped in the morning while people are walking through. In the hallway of our room was a heavy smell of marijuana coming from a room. We almost left just because it was so strong. The place was not overall as clean as it use to be. It’s just starting to show some age and wear. My shower was hard to turn on and squealed the entire shower time. Prices were up a good bit from what I normally pay to stay here. We were told that it was because a sports team was there. That my rates could not be lower than theirs.

Sadly, I didn't get a chance to take advantage of the complimentary breakfast. I did enjoy the location. We were in the middle of everything and not far from the beach at all. The staff was really nice and accommodating. They helped us with everything that we needed. The beds were very comfortable. I do like the fact that a microwave and fridge came in the rooms.

The key card kept going out because it can't be beside a cellphone. That was aggravating. I would recommend updating the restrooms a bit to a more modern shower/tub design. I would also like to see balconies to the rooms added.

It was clean, close to shops, nice staff, pool is indoors

I got a handicap room but ordered a regular so my kids of course had water everywhere in the bathroom, the pool area could be kept a bit better, but a group were letting there kids go unsupervised so kinda was not particularly staffs fault, pool was cold starting off and the knob to warm it was broken but it did warm after a while.... and the pool is small

The staff was incredibly nice, especially the manager who helped answer my questions and book me an additional day. It is right next to Tanger outlet Mall, multiple Shopping areas, and plenty of food choices close by. It was right in the middle of everything but still quite and comfortable.

I had no complaints

I had a wonderful connection instantly with the front desk associates. They were so helpful.

I honestly loved everything. If I had to choose something, it’ll be the pool availability. We only stayed for 1 night & we did the park at OWA during check in so we were out pretty late, my son wanted to swim before we left but the pool didn’t open until 11am (check out time) not a huge deal but hey I would’ve loved for him to get an hour or so of fun time.

The location was great. Amazing shopping plaza practically in the hotel parking lot. The front desk lady was extremely pleasant. Hotel smelled clean .

Kinda noisy. Door to outside slammed everytime someone entered and left. We were the room closest to door.. That same door to go outside did not lock even though it had to slot to enter your room key for entry into the building, the door just remained unlocked

I liked everything about it, it was close to everything food places, outlets, and the most important thing was the water park. The staff was very friendly. The property was very clean as well the beds were soft and comfortable.

There wasn't anything there for me not like, as I stated before the property is in a prime location were if you want to be honest you can walk to most places.

I DIDN'T EAT BREAKFAST THIS TIME BUT ON OTHER VISIT I DID AND IT WAS GREAT. THE STAFF ARE THE BEST THEY ALWAYS GO ABOVE AND BEYOUND TO MAKE YOUR STAY GREAT. I REALLY ADORE THEM. WILL BE BACK SOON!

I HAVE NO COMPLANTS. I ALWAYS STAY THERE WHEN I COME TO GULF SHORES

It was okay no comment

Toilet was slow flushing had to get maintenance man to plunge it at 11 pm good thing it wasn't level 2 to really clog it up only level 1 now that would have not been a good experience for us or him Had to get key redone didn't work