The location is perfect, in heart of downtown close to markets, gas, and services. Property is nicely tucked behind the main road so very quiet at night. The renovations and improvements are very noticeable. Although I didn’t enjoy the pool on this stay it looked clean and very inviting.

It’s in showlow, theres nothing of good fun to be had around this town. Sad to see the city neglect local commerce. Car dealership after car dealerships, no clothing stores, no shopping to be enjoyed, all requires a 15-20 min drive in heavy summer traffic. Not fun showlow. Great town, its time to put flagstaff in the back seat. Let’s go Showlow.

Very clean and quiet. It is an older property, but it was well maintained, smelled good, had all needed amenities, and they accept pets and had a dog park. Very good Mexican Restaurant right across the street.

Would like extra blankets easily available. (I did not request them, but would have used one if it had been available.)

breakfast was offered to go, fruit yogurt and muffin, staff was nice.

we contacted Booking I'd say three days prior requesting to add one more night. He staff did not receive the request. I requested twice actually. Still not received. We did not get the booking discount. Manager kind enough to give a discount but not the same as Bookings.

The room was very good, the bed was very comfortable.

The restaurant was closed to remodel the kitchen, staff told us breakfast would be in the hotel lobby and when we went there all we saw was coffee. The ice machine in our building was broken. The dog fee rose up from $10 a day to $25, it seems a bit steep.

the morning staff is nice and friendly professional

the evening person with the tattoos I referred to her like that because I don't know her name not very good when you check in it sets the tone for the experience I've stayed there about 30 times and it keeps getting worse so I have decided to find other hotel to stay in. Also the restaurant attached is still dreadful. too bad such a good location and set up

I encountered a medical episode and ended up in the ER 😞 this hotel is amazing 🥰 The staff is generations of a family dream. Comfortable, Kind and an excellent little to-go breakfast the next day🩷 We will be back to enjoy again.

Everything was perfect I have no complaints.

Everyone was very nice, the room was awesome and due to their kitchen being remodeled, they gave us fruit, muffins and yogurt with coffee. I missed the breakfasts from the kitchen but will get it next time! Can’t wait to go back!

Their kitchen was being remodeled so no oatmeal or biscuits and gravy but it will be great after remodel.

I was very satisfied with the room and breakfast that came with the booking. I did have an issue with the room reservation through booking.com. I had booked the room with 3 guests. Upon check in only 2 of us actually made the trip. I asked that the 3rd person be removed from the reservation as I was being charged for amenities that were not being used. I was told I needed to call booking.com in order to change the booking. I contacted booking.com who updated the booking and the cost did not go down in fact the price went up. The hotel did not charge my account until I contacted booking.com again to get the issue resolved. I was told by booking.com that there was a 5 to 7 hour time frame to give me an answer on why the cost had increased instead of decreasing with the reduction of a guest. The hotel informed me that booking.com had not reduced or corrected my reservation they had in fact pushed my credit card through and no notification of the outcome. The hotel however, gave me a refund on my reservation after finding that booking.com had pushed my card through. I will use this hotel again however, I do not think I will use booking.com.

See above

The AC unit was extremely loud lol like some construction site 🙄 but as soon as i mentioned to the staff they fixed it ASAP !!!

Theres ALOT of weirdos walking around at night which is kinda scary when you gotta walk out to your car 🫤🫤

Pet friendly! Also the breakfast included is actually from the connecting cafe, real breakfast! -not those cheesy, awful buffets you usually see. You get to pick from a menu and waited on. Nice included treat! Fun little(nothing fancy) bar upstairs with friendly staff and that’s thru out the property :) everyone very nice!

Nothing