Convience of 1st floor, comfortble bed and pillows, clean. The staff was so helpful in helping us organnize a few details, like the ability to park our car for a very fair rate, at the hotel, while we were away for 10 days. The suggestion to grab a bite next door was appreciated as we were tired and needed dinner. And, best of all, we could get a shuttle to the airport even at 03:45 in the morning for our early flight to Belize!

The bathroom shows signs of rust and wall board degrading from shower. Needs attention. The breakfast was plentiful, but all white carbohydrates, which leaves little for a healthy diet except hard boiled egg.

The view to the airport was nice. The location was very close to the airport. Sound isolation was relatively good. The room was nice and clean.

The fan in the restroom could not be turned off but it was OK. The noise level was acceptable for a noise sensitive person. There was no easy access to electric sockets from the bed. The AC was very noisy when idling. In addition, the Internet speed was relatively slow (6 Mbps download, 0.85 Mbps upload).

Friendly and accommodating staff especially front desk and shuttle driver. Housekeepers were pleasant and acknowledged guests in lobby and elevator. The room was exceptionally clean and good smelling. A very comfortable, quiet night.

The furniture in the lobby is old and chairs have rips in them. Sofa sinks to the floor when seated. Breakfast foods could be improved with different offerings. Coffee is terrible!! Room pillows are too soft and squishy. A selection of firm and medium could be available on the bed (2+2).

The people weee great, and the room was a little dated and older but eeally nice

The breakfast was horrible! They had nothing like they used to. You could have fruit,toast, cereal, raisin bran or Cheerios boiled eggs or waffles. Used to have danishes and cooked eggs and many different cereal choices, milk. Etc. better than some for sure, but not what it used to be. Oh and the coffee was nasty! Instant coffee that was so strong an old west cowboy couldn’t drink it!

The hotel was very close to the airport. After dropping off my rental car, it was an easy walk back. The hotel next door had a restaurant & bar. Easy location to the airport. Staff was extremely helpful and pleasant. 24/7 shuttle service to the airport and wake-up service upon request. Very nice experience. Even saw a roadrunner in the parking lot to make an amazing experience. The desert never lets you down on its beauty. Thank you.

Staff were very friendly, knowledgeable & responsive to any requests! When I had a problem with a lamp, they were very quick to remedy the problem! They also accommodated my request to take me to the airport with a friend & then came back to pick me up!

There was something wrong with the hot water in the shower! It was cold for most my shower! I did report it to the desk clerk when I checked out!

This was our second time staying at this hotel. Our room was very comfortable for our needs. The lobby area is great for a place to visit with friends. The hotel also has an area where guests can buy food items.

We were disappointed in the breakfast selections. They had been better last year.

I loved the pool but the hot tub jets did not work, I had to ask for the pool area to be unlocked and it was done promptly. I loved the big suite room. It was worth the extra money.we will stay at this hotel again when in Tucson.

Eggs looked unappetizing and no meat. Attendant did not clean tables between breakfast patrons. When I asked for cleaning of tables it was completed immediately and politely. I am always disappointed in motel and hotel breakfasts that do not consider including low sugar items like juice and yogurt for many adults with diabetes 2 and overweight issues. Thank goodness for fridges in rooms so we bring food products to substitute the breakfast items.

The receptionist who checked me in and out, was very courteous and helpful. My special requests upon arriving to my hotel room was met to my needs which is always a plus!

Bed sheets need to be properly washed. Maids need to clean and wipe the appliances inside the room even though they "assume" haven't been touched or used. Bathroom mirror had dried water spots and was obviously not cleaned by the maid. One of the elevators was out of order and was a huge hassle having to use the only one that was working. The carpet inside the hotel needs to either be replaced or shampooed as it smelled.

We arrived late, and the ladies there had excellent customer service. I agree with everyone that it is a very spacious and clean room, beds are comfortable , but I did wake up with a rash on my legs and the same with my husband's back. Although nobody else mentioned anything, so that was great, it was probably just our bed. I am a dog-friendly person because I have dogs on my own. My suggestion to every hotel that allows pets should not have carpets at all. Overall everything else was excellent!