The staff, the nice room, beds were great. The breakfast lady was very nice. The breakfast area was very nice, the front lobby was very pretty, and it is so close to St. Joseph Hospital, where I was getting sessions and my husband was in with a deflated lung.

Not a wide spread of food, the sausage was warm but soggy, very hard to find a table around 8 a.m. I'm just saying, maybe sausage gravy and biscuits, switch up the menu, and have bacon every other day. I only have two more issues, it was my tub. It had mold in the corners and 1 of the corners had a dead mosquito in it. So, it had not been cleaned for a while since it was very cold when I was there, one last thing, there is hardly any room to take your Dog to go 1 or 2 in.

When I needed assistance to use the printer I was helped and was given instructions to get what I needed, I stayed in a handicap room and needed a seat for the shower and got it right away, excellent service

Unfortunately for me during my stay and because of the lack of safety box in the room when the people from cleaning enter the room and made the service when thru my stuff and I found out later that I had missing some gifts of jewelry not of gold but sure expensive one from a brand name very disappointed about this

The towels were LARGE, not the puny ones a lot of places give you, and they were really really soft. Same thing with the sheets. I had just had surgery, and this was one of the most comfortable beds I've ever slept in ~ wonderful pillowtop mattress! It was a real joy, after the day I'd had in the hospital!

The coffee machine had no instructions, and instead of the pull-out basket, there was this flimsy plastic thing in a sealed plastic bag. At first I had no idea what it was. Once I figured that out, it really didn't fit into the slot very well, and I'm pretty mechanically minded. But I REALLY wanted that first cup of coffee, so I persevered. Worth it, yeah, but geez, guys, at least leave instructions!!!

Location is perfect for all the reasons im come to Tucson . Prices are great rooms are always clean. Yes it is an old hotel but in the 10 years I've been staying there they do try their best to keep up with the age of it. Never seen a bed bug 1000 points for that since I'm extremely allergic .Never meant a staff member i didn't like . Even the new girl that had just started she was so amazing. This has always been my go to hotel close to my family And close to the college while my son was there. Graduation was last weekend first time I got my husband to a big city. He loved the hotel so much we both didn't want to leave . Thank you to the front desk girls and house keeping we appreciate you so much

Asked for a handicap room & I got one. Staff was friendly & very helpful. Room & especially the bathroom was very clean. Continental breakfast was well stocked, the lady how was in charge keep cleaning & restocking items.

Shower head needs to be replaced! Stream wasn't well directed. Suggest changing it to handheld, so you can rinse off better. I reported a leak around the base of the toilet, twice (different days -> Fri. & Sat.). Thought it was fixed on Fri., but the leak reappeared on Sat. morning & they fixed it, again.

Good variety For breakfast and offered bottles of water Necessary in Arizona

Stay 3 nights and had to go to front desk 3 different times on different days to have room key Re-keyed because they wouldn't open the door. Very frustrating since we were 3 elderly ladies, one with a cane.

Overall the hotel was clean and well maintained. Room was clean and beds were comfortable. This is my second time staying here. Would stay here again the next time I'm in Tucson. Free hot breakfast in the morning as well. Also walking distance to CVS should you need something from them.

The only thing I didn't like was the TV was not set on the right time zone so I didn't get to watch any programs. Call the front desk, but didn't really help with my problem.

We've stayed multiple times and this is the first time we felt a little uncomfortable. There was a couple on the bottom floor smoking weed. We have 2 kids with us and it stunk but after the long drive we're just tired. Other than that we LOVE our visit.

This hotel is located close to restaurants, and shopping, and is close to a bus stop, which gives guests a chance to get out and see Tucson.

The laundry is coin operated, but the staff has no way to provide change so a guest can use it. Upgrading the laundry to a card system would allow staff to issue a card charged to the guest's room, and the cost of the laundry could be added to the guest's bill. No coins, convenient for guests and staff. This is advertised as a smoke-free hotel, but many guests sit smoking outside their room and walk around smoking. It's nice to know they're not fouling up the rooms, but this isn't really a smoke-free hotel. If a guest has a strong need for a non-smoking environment, this hotel would not be suitable.

The staff and rooms were great!

Only ONE WORKING ice machine on the entire property. The breakfast wasn't bad but bacon not offered enough,that being said,I was impressed by the food.