The staff I encountered were amazing! They were friendly and respectful! Check in was swift and easy. The beautiful young lady, at the counter, had a calm and patient voice! I felt very welcomed! She was kind enough to get me a downstairs suite! (I am handicapped) She explained how to get to my suite and when breakfast was served. Upon check out time, another beautiful young lady greeted me. She too had such a soft and respectful voice. She had an unusual name! This young lady pursued me out of the office to give me a card. I had mistakenly given her my clipper card. I was truly grateful! The suite itself was very beautiful and clean!

I couldn't get the thermostat to push out heat. I did inform the front desk upon my departure!

We were given a room upgrade, which was a godsend. It meant we had two separate bedrooms and a living/kitchen area (instead of the one bed and sofabed area I'd booked). With two small kids straight off a long haul flight, this was brilliant. The place was quiet, clean, spacious. Good buffet breakfast. Exactly what we needed landing in America - to get ourselves organised and rested with enough space. The staff were friendly too. Great stay for what we needed at that time.

Given the number of parking spaces there, and the price of the room, would have expected free parking included.

Huge parking lot and comfortable for every kind of vehicle. The staff were friendly and helpful, but a few members barely speaks English (cleaning staff). Room service was every other day and sadly a pijama and a few personal towels was lost during the cleaning. The building has a washing machine and a drier and it's very comfortable to use.

One shower from the two was barely working, the water pressure was almost none-existent. The breakfast was the same on every other day and it became VERY boring after a few days. The bed was comfortable but the sheets is absolutely horrible for every European people. But it's just an US thing to get used to.

spacious one-bedroom suite with very comfortable bed. Very pretty central courtyard, Excellent location for easy access to town and/or freeway

The only Hyatt House with no elevator! Took some on-the-spot effort to secure a groundfloor room - make sure to request ahead if you need that! Refrigerator icemaker never worked; room shade had a broken bracket. Not enough tables and chairs for very crowded continental breakfast (which was OK but not exceptional). Very fortunately the weather was pleasant enough to eat breakfast on a patio table outside. Nice sized swimming pool, but way too many leaves. Landscaping in courtyard nice but old and rough - needs updating and more color

I really appreciated that it was dog friendly. The location is really close to a main shopping center and there were parks near by for a really quick walk. It wasn't noisy and it felt really serene. The included breakfast was also a good bonus - it wasn't the BEST but it definitely is worth a try.

I wish the pool was bigger - whenever my family and I wanted to go in for a swim it was always packed. There are 3 stories buildings with no elevator; however, the staff are nice enough that if you have any disabilities they would accommodate you.

I like that the rooms were separated by the living room and kitchen. It offered more privacy that way. I saw the Belmont Police early in the morning driving around the parking lot as if it was patrolling it.

I didn't like the fact that people were in the swimming pool after it was closed. They were really loud, and it disturbed my sleep. I also didn't like that I had to pay for parking when anyone can drive into the lot. This is not necessarily a dislike, just a note that if you are located on the top floors and have luggage you have to carry them up yourself.

Convenient location, quiet and pretty close to 101 at the same time. Room was pretty clean, except of carpet which is never clean in American hotels. Decent Wi-Fi connection, good speed and strong signal.

In the room the fridge was grossly loud. Bathroom doors’ design is the worst I’ve ever seen in a hotel. Simply impossible to close the door. I wish they just installed a handle on every bathroom door. Breakfast is pretty bad, coffee is disgusting. “Business” computers are really outdated, running WinXP, simply dangerous to use. Printing services unavailable, had to ask staff to print one page for me on their private printer. When checking out, asked staff to send me a detailed copy of receipt. then asked twice via booking.com messages. Then called Booking.com so they can ask hotel to send me a receipt. No result. Charge extra $10 a day for parking, even though they have a plenty of parking around the buildings, so ugly and greedy.

The two room suite was perfect for our extended stay. Very comfortable beds.

Rooms weren’t cleaned very well. Lots of tears in carpet and first night we couldn’t find the remote. Found it sticking out from under a chair. That means they didn’t vacuum there. Trash left in cupboards.

Continental breakfast was great. Front desk was exceptional and very knowledgeable to stay was amazing and the double bedroom suite were exactly as advertised.

You’re really nothing to complain about actually at all my only complaint would have to be the lack of amenities in the front area like the little store. It wasn’t stocked up.

This was a very nice location. It was very quiet located between an office park and some private homes. There was a walking trail a few blocks away that I enjoyed.

I didn't know the housekeeping schedule so we had to get some clean towels from the front desk but they were very accommodating.